member services representative Work, Jobs in liverpool, msy (with Salaries)

Customer Representative
Alexander Mann Solutions (AMS) —Liverpool
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
13d
Patrol and Response Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Weekend availability
- Employee assistance programme
12d
Sales Representative
Retail Innovation Group —Liverpool
- £15,156.00 - £15,156.68 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Padel Club FOH Team Member
Velocity Padel —Widnes
- £8.50 - £13.21 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
Quick apply
Apprentice Bereavement Services Assistant
Sefton Council —Sefton
- £10.85 - £12.71 an hour
- Full-time
13d
Golf Shop Assistant (Casual)
Sefton Council —Bootle
- £13.41 an hour
- Computer literacy
- Communication skills
- Flexible schedule
10h
Golf Shop Assistant
Sefton Council —Bootle
- £13.41 an hour
- Part-time
- Computer literacy
- Communication skills
10h
Sales - Sales Advisor - UK
New Look —Liverpool
- Full-time
- Microsoft Word
Guest Experience Advisor
ACC Liverpool —Liverpool
- £26,299.52 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
13h
Customer Service
BiddebuyLTD —Liverpool
- From £12.21 an hour
- Part-time
- Bilingual
- Spanish
- English
Quick apply
5d
Dedicated Contract Support Officer
UniTrust —Liverpool
- £14.95 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
Group Exercise Instructor
Sefton Council —Bootle
- £14.06 an hour
- Microsoft Outlook
- Organisational skills
- Communication skills
- Flexible schedule
Cleaning Assistant (Cunard Building)
Liverpool City Council —Liverpool
- £13.59 an hour
- Monday to Friday
- Employee assistance programme
1d
Property Inspector & Viewing Representative
Hewitt Adams Estate & Letting Agents —Neston
- From £26,000 a year
- Full-time
- English
- Data entry
- In-person
Quick apply
8d
Programme and Accountable Body Lead
Liverpool City Council —Liverpool
- £63,819 - £70,608 a year
- Project management
- Employee assistance programme
12d
Assistant Head of Facilities Management
ACC Liverpool —Liverpool
- £52,000 a year
- Full-time
- Hotel
- Free parking
- Employee discount
Casual Chef de Partie
Liverpool Football Club —Liverpool
- Up to £16 an hour
- Weekend availability
- Cooking
Head of Law - Contracts and Commercial
Liverpool City Council —Liverpool
- £78,297 - £83,919 a year
- Employee assistance programme
2d
Employment Services Administrator - Onboarding & Data Management Team
096 Mersey and West Lancashire Teaching Hospitals NHS Trust —St Helens
- £25,760 - £27,476 a year
- Part-time
- Hybrid work
- Customer service
- School
7d
Operations Manager - Repairs
OnwardHomes —Liverpool
- £59,800 a year
- Call to connect
- Construction
- Leadership
- Communication skills
- Annual leave
- Employee discount
14h

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Customer Representative

Alexander Mann Solutions (AMS) -
Liverpool

Apply Now

Job details

Full-time
£13.87 an hour
13 days ago

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working across our Liverpool branch

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience

Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency

About the client

What’s on offer?

Hourly rate: £13.87 per hour
Total hours: 35 Hours per week (Monday - Friday 0900-1700 & Saturday 0930-1300)
Provisional start date: ASAP
Training will be full time: Monday - Friday, 9am -5pm, for approx 3 weeks
Contract length: 3 Months

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01168

Apply Now

Refine Your Search

member services representative jobs in liverpool, msy

Customer Representative

Patrol and Response Officer

Sales Representative

Padel Club FOH Team Member

Apprentice Bereavement Services Assistant

Golf Shop Assistant (Casual)

Golf Shop Assistant

Sales - Sales Advisor - UK

Guest Experience Advisor

Customer Service

Dedicated Contract Support Officer

Group Exercise Instructor

Cleaning Assistant (Cunard Building)

Property Inspector & Viewing Representative

Programme and Accountable Body Lead

Assistant Head of Facilities Management

Casual Chef de Partie

Head of Law - Contracts and Commercial

Employment Services Administrator - Onboarding & Data Management Team

Operations Manager - Repairs

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