Client services coordinator Work, Jobs in Liverpool (with Salaries)

Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
2d
Marketing Support Coordinator
STIC Marketing Ltd —Liverpool
- £24,500 - £32,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Health & wellbeing programme
Quick apply
2d
Project Coordinator
M Group —Bootle
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
- Work from home
Project Coordinator
TF Jones Property Services —St Helens
- £31,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Business Development Coordinator
Mercury Hampton Ltd —Liverpool
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
9d
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Salon Coordinator
Rosser Hairdressing —Liverpool
- £23,998 - £26,767 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Service Support Coordinator
Mind Right —Liverpool
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
Quick apply
1d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Facilities Coordinator
Sunrise Facilities Management Ltd —Deeside
- From £26,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
12d
IT Helpdesk Coordinator
The Config Team —Liverpool
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
12d
Senior Project Coordinator
Fables & Fire —Liverpool
- £30,000 - £32,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
Quick apply
10d
Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Freelance In-Person Event Specialist - St. Helens, UK
Visit.org —St Helens
- Temporary
- Customer service
- English
- Travel
Quick apply
12d
Onsite Recruitment Coordinator
Alexander Mann Solutions —Chester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Lettings & Property Coordinator
Liverpool student lettings —Liverpool
- £14 - £16 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
10d
Water Operations Coordinator
Auger —Wallasey
- £26,184.99 - £30,842.04 a year
- Full-time
- Annual leave
Quick apply

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client services coordinator jobs near liverpool

Reactive Helpdesk Coordinator

Taylored Facilities Management Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
IT
Communication skills
Time management
Help desk

Full job description

About Us

Taylored Facilities Management Ltd is a long-established, multi-disciplinary facilities management company delivering electrical, mechanical, drainage and building fabric services across a wide range of commercial clients throughout the North West and beyond.

Due to continued growth and an expanding client base, we are looking to recruit an organised, proactive and customer-focused Reactive Helpdesk Coordinator to become a key part of our operations team.

This is a fast-paced and rewarding role where no two days are the same. You will be the first point of contact for our clients and play a crucial role in ensuring reactive maintenance issues are dealt with quickly, professionally and efficiently.

The Role

As a Reactive Helpdesk Coordinator, you will be responsible for managing reactive maintenance requests from initial call through to completion and invoicing.

Working closely with engineers, subcontractors and clients, you will ensure that works are allocated promptly, service level agreements are achieved and clients remain informed throughout the process.

Key Responsibilities

Managing reactive maintenance jobs from initial client contact through to completion.
Logging and raising jobs on the company management system.
Scheduling and allocating engineers and subcontractors efficiently.
Monitoring job progress and ensuring contractual response times and SLAs are met.
Providing regular updates to clients and maintaining excellent communication throughout the lifecycle of each job.
Obtaining quotations from subcontractors and suppliers where required.
Chasing updates, completion notes and certification from engineers and subcontractors.
Escalating urgent issues to management where necessary.
Assisting with invoicing and job close-down procedures.
Maintaining accurate records and ensuring all information is captured correctly within company systems.
Supporting the wider administration and operations team when required.

About You

We are looking for someone who thrives in a busy environment and enjoys problem solving and coordinating multiple activities simultaneously.

The ideal candidate will have:

Previous experience in a helpdesk, scheduling, facilities management, maintenance or service coordination role.
Experience working within a reactive maintenance environment would be highly advantageous.
Excellent communication and customer service skills.
Strong organisational and time management abilities.
The ability to prioritise workloads and remain calm under pressure.
Good IT skills including Microsoft Office packages.
Experience using CAFM or job management software such as SimPro, Eworks, Joblogic or similar would be advantageous.
A positive attitude and a willingness to learn and develop.

What We Offer

Competitive salary of £28,000 - £30,000 depending on experience.
NEST pension scheme.
Free on-site parking.
Opportunities for career progression and development.
Supportive and friendly working environment.
The opportunity to join a growing and ambitious business with exciting plans for the future.

Why Join Taylored FM?

At Taylored FM, we pride ourselves on delivering excellent service and building long-term relationships with our clients and our team.

If you enjoy working in a fast-paced environment, solving problems and making a real difference to clients every day, we would love to hear from you.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have previous experience working within a facilities management, maintenance, engineering or service coordination environment?

Experience:

Helpdesk Administrator: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in liverpool

Reactive Helpdesk Coordinator

Marketing Support Coordinator

Project Coordinator

Project Coordinator

Business Development Coordinator

Support Office Coordinator

Planning/ Scheduling Coordinator

Scheduling Coordinator

Salon Coordinator

Service Support Coordinator

Project Coordinator

Facilities Coordinator

Client Services Coordinator - Mandarin Speaking

IT Helpdesk Coordinator

Senior Project Coordinator

Customer Quality and Compliance Coordinator

Freelance In-Person Event Specialist - St. Helens, UK

Onsite Recruitment Coordinator

Senior Lettings & Property Coordinator

Water Operations Coordinator

I want to receive the latest job alerts for client services coordinator in liverpool

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