Service advisor Work, Jobs in Liverpool (with Salaries)

Customer Service Advisor
Your Housing Group —Warrington
- £24,479 - £26,209 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Customer Services Advisor
Allied Bakeries —Liverpool
- £27,000 - £29,060 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Service Advisor
Bosch Group —Liverpool
- Full-time
- Customer service
- Computer literacy
- Communication skills
Quick apply
4d
Service Advisor
Arnold Clark —Liverpool
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
8d
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - BT
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Service Advisor
Lookers —St Helens
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor - 12 Month Fixed Term Contract
Olleco —Liverpool
- £27,497.64 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Customer Service Consultant
HSBC Global Services Limited —Liverpool
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
10d
BMW & MINI Workshop Controller (Southport)
The Halliwell Jones Group —Southport
- Up to £40,040 a year
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick apply
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Customer Sales & Service Advisor
Chirple Ltd t/a Direct Affinity CX —Runcorn
- £25,600 a year
- Full-time
- Sales
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor
brookson group —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Customer Service Advisor
Fastlane Autocare Autocentres —St Helens
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Card Services Advisor
Love2shop —Birkenhead
- £24,800 a year
- Overtime
- Financial services
- Communication skills
Quick apply
Customer Service Advisor - 6+ Month Contract
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
Customer Service Advisor - Direct365
PHSGroup —Skelmersdale
- £24,959.95 a year
- No weekends
- Customer service
- Computer skills
- Communication skills
- Free parking
- Employee discount
5d
Customer Service Advisor
Connells Group —Birkenhead
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d

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Customer Service Advisor

Your Housing Group -
Warrington

Quick apply

Job details

Full-time | Fixed term contract
£24,479 - £26,209 a year
8 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Job Title: Customer Service Advisor

Salary: £24479.00 whilst in probation, rising to £26209.00 upon successful completion of probation

Contract: Fixed Term Contract until April 2028

Location: Homebased (North West)

Weekly Hours: 35

So…. What is this role exactly?

We have an exciting Customer Service Advisor opportunity here at YHG! You’ll be joining a team who excel at providing excellent customer service.

Are you a resilient and customer-focused professional looking for a rewarding role where you can truly make a difference? We are seeking customer care professionals to join our busy contact centre team, providing essential support to customers.

What will my working week look like?

You will be homebased, ideally living in Warrington, as it is essential you live within a reasonable travelling distance of our Head Office in Birchwood, Warrington, to attend the office for meetings and training courses. Realistically you will be required to visit our Head Office around twice a week.

You’ll be working 35 hours per week doing 7 hours a day on a rota basis between Monday-Friday 8am to 6pm. Bank Holidays are also worked on a rota basis between 10am and 2pm.

Please note that during your first 4-5 weeks, you will be based full time at our Head Office in Birchwood to complete your training.

What will I be responsible for doing?

First and foremost, as a Customer Service Advisor you will be handling incoming queries by phone and email, providing first line support to tenants, seamlessly switching between taking calls to dealing with digital enquiries.

One of the great things about this role is having the opportunity to make a real difference for every customer. Whether it’s diagnosing a repair or dealing with something a little more complex (like antisocial behaviour) we believe every contact counts and you will be supported to provide first call resolution whenever possible.

And what would make me stand out from the crowd?

To be a successful Customer Service Advisor here at YHG, you will have …

Resilience – you’ll be dealing with challenging situations and must remain calm under pressure
Excellent communication skills – the ability to engage with customers from all backgrounds, some of whom may be vulnerable or have additional needs
A positive, ‘can-do’ attitude – always looking for ways to help and improve the customer experience
Strong problem-solving skills – able to think on your feet and make decisions confidently
ICT literacy – ability to use and update multiple systems efficiently while handling contacts
Effective contact centre call-handling skills – experience in a busy customer service environment

Ideally you will….

Have social housing experience
Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives
Be a real team player, working closely with colleagues within your own team and cross department decisions

This role is really suited to someone who is you passionate about taking a “Right First Time”,

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

That all sounds great, what’s in it for me?

In return we offer £24479.00 whilst in probation, rising to £26209.00 upon successful completion of probation for a 35 hour week, and 26 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We offer a home working culture, giving you more time at home, no more daily commute or the expense that comes with that. However, we know that those social interactions with your teammates are also important, so we have a state-of-the-art collaboration space based in Birchwood, Warrington (which you’ll need to be able to comfortably commute to when needed for team days, meetings, and training etc).

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Closing Date: 23rd July 2026

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Quick apply

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