Emergency Call Handler (East)
NHS Scotland —Queensferry
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
1d
Customer Priority Specialist
Sky —Livingston
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee discount
4d
Amusement Machine Cash Collector
Fair City Amusements Ltd —Scotland
- £25,038 a year
- Full-time
- Management
- Basic maths
- Supervising experience
Quick apply
8d
Outbound Sales Advisor
Apex Garden Rooms —Scotland
- £24,420.00 - £48,480.86 a year
- Part-time
- Remote
- CRM software
- Spanish
- Sales
- Work from home
Quick apply
20h
Call Centre Adviser
Vitality —Edinburgh
- £24,479 a year
- No experience needed
Trolley Collector
ABM UK —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
10d
Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
External Trolley Collector
ABM UK —Edinburgh
- £12.60 - £12.71 an hour
- Part-time
- Driving
- Free parking
- Annual leave
Quick apply
Customer Experience Advisor
JRS Industrial Supplies —Coatbridge
- £12.71 - £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
Telemarketing Representative
eContact Services —Clydesdale West
- From £25,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
External Service (Trolley Collector)
ABM UK —Edinburgh
- £13.55 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme
Quick apply
VEHICILE RECOVERY CONTROLLER/CALL HANDLER
KAISER RECOVERY LTD —Glasgow
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
2d
Retail Area Collector
Salvation Army Trading Co. Ltd. —Airdrie
- £27,106 a year
- Full-time
- Microsoft Outlook
- Customer service
- Driving
11d
Customer Service Executive - Part Time (9 Month fixed term contract)
Nichols plc —Stirling
- Part-time
- Sales
- Customer service
- Agile
- Employee discount
Quick apply
Inbound Sales Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Contracts
- Communication skills
- Employee discount
Part Time Customer Support Advisor - ML4 3PR
KwikFit —Bellshill
- £19,689.20 a year
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
11d

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call center jobs near livingston, sct

Emergency Call Handler (East)

NHS Scotland -
Queensferry

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Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
1 day ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in East ACC: Edinburgh.

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the East ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

call center jobs in livingston, sct

Emergency Call Handler (East)

Customer Priority Specialist

Amusement Machine Cash Collector

Outbound Sales Advisor

Call Centre Adviser

Trolley Collector

Call Handler – Full Time

L1 Service Desk Team Leader

Customer Service Advisor

External Trolley Collector

Customer Experience Advisor

Customer Service Executive

Customer Service Advisor NHS

Telemarketing Representative

External Service (Trolley Collector)

VEHICILE RECOVERY CONTROLLER/CALL HANDLER

Retail Area Collector

Customer Service Executive - Part Time (9 Month fixed term contract)

Inbound Sales Advisor

Part Time Customer Support Advisor - ML4 3PR

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ACC Relief Emergency Call Handler SAS

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