Patient coordinator Work, Jobs in Loans, Say (with Salaries)

Front of House Patient Coordinator
Lady A Clinic Ltd —Ayr
- £14 an hour
- Part-time
- Hospitality
- Sales
- Continuous improvement
- Employee discount
Quick apply
4d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Microsoft Office
- Data entry
- Annual leave
- Employee assistance programme
10d
Treatment Coordinator
Shawlands Dental Care —Glasgow
- From £30,381 a year
- Full-time
- Patient care
- In-person
- Office experience
- Employee discount
- Sick pay
Quick apply
2d
Waiting List Co-Ordinator - Gynaecology
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Part-time
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Practice Co-ordinator
Clyde Munro Dental Group —Glasgow
- Full-time
- Microsoft Office
- Cleaning
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
3d
Treatment Co-ordinator
PortmanDentex —Glasgow
- £14 an hour
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Quick apply
1d
253843 Charge Nurse - Robotics Annex 21 @ 75% MB
NHS Scotland —East Kilbride
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- Call to connect
- Management
- Training & development
- Leadership
- Annual leave
- Sick pay
3d
Senior Charge Nurse - PICU – Ward 1D
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Management
- Hospital
- Leadership
- Annual leave
- Employee assistance programme

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Front of House Patient Coordinator

Lady A Clinic Ltd
Ayr

Quick apply

Job details

Part-time
£14 an hour
4 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Record keeping
Customer service call handling
Customer retention
Inbound customer enquiry call handling
Clinical record keeping
Sales
Patient appointment coordination
Infection prevention & control
Client relationship development
Patient service
Appointment booking and call handling
Continuous improvement
Client services
Infection prevention and control standards
Relationship management
Front desk
Data collection
Patient record updating
Managing patient records
Sales and customer service experience
Communication skills

Full job description

About Lady A Clinic

Lady A Clinic is a busy, results-driven, HIS-regulated aesthetics clinic offering a comprehensive range of advanced aesthetic, laser and wellness treatments. Operating across our clinics in Ayr and Crosshouse, we are committed to delivering exceptional patient care, outstanding clinical standards and a premium patient experience.

Our experienced team of Aesthetic Nurses and Laser Specialists pride themselves on providing safe, evidence-based treatments in a welcoming and professional environment.

As our clinic continues to grow, we are looking for a confident, organised and personable Front of House Patient Coordinator to become the first point of contact for our patients and play a key role in the success of the clinic.

The Role

This is much more than a receptionist position.

We are looking for someone who is passionate about delivering exceptional customer service, building strong patient relationships and ensuring every patient receives a seamless journey from initial enquiry through to treatment completion.

You will be responsible for:

Delivering a warm, professional welcome to all patients and visitors
Answering incoming calls, emails and enquiries promptly and professionally
Converting enquiries into consultations and treatment bookings
Following up leads and nurturing patient relationships
Managing and optimising appointment diaries across both clinic locations
Processing payments and maintaining accurate patient records
Supporting patients with treatment information, pricing and booking options
Maintaining a premium front of house environment
Receiving and processing mail and deliveries
Assisting with clinic administration and operational tasks
Supporting data collection and record keeping for audits and compliance purposes
Working closely with the clinical team to ensure the smooth day-to-day running of the clinic

Compliance & Clinic Standards

As an HIS-regulated clinic, maintaining the highest standards of compliance and patient safety is essential.

You will be expected to:

Uphold confidentiality, data protection and infection control procedures
Ensure patient information is handled safely and in accordance with GDPR and clinic protocols
Follow all clinic policies, procedures and Standard Operating Procedures (SOPs)
Support the clinic in maintaining HIS standards and regulatory requirements
Contribute to continuous improvement initiatives
Promote a safe working environment and adhere to all health and safety policies

About You

Essential

Previous reception, customer service or patient-facing experience
Excellent communication and interpersonal skills
Confident and professional telephone manner
Highly organised with strong attention to detail
Comfortable discussing treatment pricing and booking options
Ability to multitask in a busy environment
Professional appearance and presentation
Positive, proactive attitude with a genuine passion for delivering outstanding customer service
Willingness to undertake HIS compliance and clinic-specific training

Desirable

Experience within aesthetics, beauty, private healthcare or hospitality
Experience using booking systems such as Fresha
Sales, customer retention or target-driven experience
Understanding of patient journeys and treatment planning

What We Offer

Competitive hourly rate
Performance-based commission structure
Ongoing training and professional development
Staff discounts on treatments and products
Opportunity to grow within a successful and expanding clinic
Supportive, friendly and professional team environment

If you are passionate about patient care, enjoy building relationships and thrive in a fast-paced environment, we would love to hear from you.

Job Type: Part-time

Pay: £14.00 per hour

Expected hours: 25.5 per week

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

patient coordinator jobs in loans, say

Front of House Patient Coordinator

Waiting List Clerk - Health Records

Treatment Coordinator

Waiting List Co-Ordinator - Gynaecology

Practice Co-ordinator

Treatment Co-ordinator

253843 Charge Nurse - Robotics Annex 21 @ 75% MB

Senior Charge Nurse - PICU – Ward 1D

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