Customer service inbound Work, Jobs in London, Eng (with Salaries)

Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Immigration Sales Consultant ( Phone Based)
Global-Migrate LTD —Canary Wharf
- £18,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Employee discount
- Gym membership
Quick apply
1d
Customer Service
Planners Services & Sundries Ltd —St Albans
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
7h
B2B Customer Care Advisor
Thurgoods Limited —Basildon
- £27,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
6d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
8d
Customer Service Co-ordinator
Liberty Wines —London
- £28,399 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
4d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Entry Level Business Development Executive
Foxtons —London
- £28,550 - £60,000 a year
- Sales
- Annual leave
- Sick pay
Quick apply
Sales Consultant
Asian Caterers —South Woodford
- £24,420.00 - £62,620.95 a year
- Temporary
- CRM software
- Sales
- Customer service
Quick apply
Customer Experience Associate
IFRS Foundation —London
- CRM software
- Microsoft Excel
- Customer service
6d
Customer Services Advisor - Maternity Cover
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
10d
Customer Service Advisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
3d
Site Visit Coordinator
BUNAC —London
- £28,900 a year
- Temporary
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Flexible schedule
Quick apply
3h
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Customer Service Administrator (Call Centre Role)
Estates & Management Ltd —London
- £27,010 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Non Fault Updates Claims Handler
4th Dimension Innovation Ltd —Egham
- £25,000 - £28,000 a year
- Full-time
- Remote
- Customer service
- Communication skills
Quick apply
9d
Sales Associate
Juno —London
- £25,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Customer Support Lead
Legl —London
- Hybrid work
- AI
16h
Collections Specialist
Updraft —London
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
Quick apply
13d
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
6d

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customer service inbound jobs near london, eng

Customer Care Agent

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Customer Care Agent

Hours: Monday to Friday – 9:00 am to 6:00 pm

Base Salary: £30,000, with progression up to £45,000 (with tenure)

Location: Windsor

Start date: 29th June 2026

Neilson: Protecting families. Supporting customers. Together.

Since 2012, Neilson has grown into an award-winning, international life insurance provider with offices across the UK, US, Canada, Ireland, Australia, and New Zealand.

Our vision: to make life insurance simple and accessible to everyone. That means delivering clear guidance, responding with care, and ensuring every customer feels confident in their decisions.

Every customer interaction matters. Every conversation counts.

What we’re looking for:

Experienced Customer Service Agents with strong verbal communication skills
Individuals confident in handling both inbound and outbound calls
Creative problem-solvers who deliver high standards of service
Detail-oriented and solution-focused with resilience and a positive attitude
A growth mindset with a willingness to learn
Previous experience in customer service, insurance, or related sectors is advantageous

What you’ll be doing:

Managing customer enquiries regarding policies, amendments, and claims
Handling inbound and outbound calls to assist with queries and retain customers
Maintaining accurate client records and complying with regulatory standards
Providing empathetic, professional responses and resolving objections confidently
Administering claims and processing customer correspondence within set timescales
Supporting projects designed to improve customer service
Escalating complex issues appropriately while adhering to company procedures

Our values:

Customer Focused: “We earn our customers’ loyalty by exceeding their expectations.”
Results Driven: “We are passionate about results – through hard work, continuous improvement, and professionalism.”
Team Spirited: “As individuals, we are good, but as a team, we are better.”

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

Quick apply

Refine Your Search

customer service inbound jobs in london, eng

Customer Care Agent

Immigration Sales Consultant ( Phone Based)

Customer Service

B2B Customer Care Advisor

Customer Relationship Manager

Customer Service Co-ordinator

Customer Operations Specialist

Entry Level Business Development Executive

Sales Consultant

Customer Experience Associate

Customer Services Advisor - Maternity Cover

Customer Service Advisor

Site Visit Coordinator

Customer Service Advisor

Customer Service Administrator (Call Centre Role)

Non Fault Updates Claims Handler

Sales Associate

Customer Support Lead

Collections Specialist

Customer Operations Specialist

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