experience manager Work, Jobs in london, eng (with Salaries)

General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
5d
Immigration Manager
Synapri —London
- £350 - £400 a day
Area Manager- bread&truffle.
Bread & Truffle —London
- £45,000 - £48,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
1h
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
3d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
3d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Operations & Experience Manager - Leading Coworking Brand
x+why —London
- £34,000 a year
- Hospitality
5d
Experience & Engagement Manager
Virgin Active —London
- From £40,000 a year
- Weekend availability
- Employee discount
Events and Programme Manager
The Royal Household —London
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Project management
- Annual leave
- Employee discount
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
2d
Workplace Experience Manager
Fuse Energy —London
- Full-time
- Annual leave
Quick apply
General Manager
Roxy Leisure —London
- £55,000 - £58,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Office Manager
Climate X —London
- Part-time
- Hybrid work
Team Manager- Navigator
Shaw Trust —East London
- £38,266 - £44,643 a year
- Annual leave
- Employee assistance programme
13d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
13d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
2d
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Patient Experience Manager
Whittington Health NHS Trust —London
- £47,951 - £56,863 a year
- Full-time
- Leadership
18h
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
12d

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General Manager - Samsung Experience Store

Partner Retail Services -
London

Quick apply

Job details

Full-time
From £55,000 a year

Benefits

Employee discount

Qualifications

Management
Performance management
Retail management
Leadership
Communication skills

Full job description

PRS is a Real Living Wage Employer and is very excited to have been voted a Financial Times Best Employer for 2026

Job Title: General Manager

Salary: From £55,000 - negotiable

Bonus: 20% potential

Location: Samsung Experience Store, London Stratford

Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you!

Role Summary:

As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives.

Core Responsibilities:

Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values.
Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly.
Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas.

Deliverables:

Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience.
Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback.
Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service.
Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth.
Training Compliance: Ensuring that all colleagues are up to date with their training metrics.
Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition.

Evidencable Knowledge, Skills and Experience:

Experience in people management, leadership and direction –setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
Communication and influencing skills that generate commitment and loyalty
Passionate about people –from customers to stakeholders
The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
A commercially minded approach to retail
The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
Previous high level retail management experience is essential
Knowledge of the Samsung eco system and a love for all things tech
Constantly challenges own knowledge and drives own learning
Can effectively demonstrate ability in managing large teams (30+)
Evidence of people development and future succession planning
Effective stakeholder management

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.

What we can offer you:

Samsung Employee Discount Portal
Birthday Holiday
Monthly Bonus Potential
Retail Trust wellbeing platform access
Virtual GP access
Discounts on household brands through Retail Trust
Seeded Devices – including the latest Flagship Device!

#INDHIGH

Quick apply

Refine Your Search

experience manager jobs in london, eng

General Manager - Samsung Experience Store

Senior Customer Experience Manager

Immigration Manager

Area Manager- bread&truffle.

Programme Manager (Contract)

Customer Experience Manager

Head Of Customer Experience

Operations & Experience Manager - Leading Coworking Brand

Experience & Engagement Manager

Events and Programme Manager

Guest Experience Manager 1 (40127)

Workplace Experience Manager

General Manager

Office Manager

Team Manager- Navigator

Relationship Manager

Customer Experience Manager

Customer Success Manager (CSM)

Patient Experience Manager

Customer Success Manager

I want to receive the latest job alerts for experience manager in london, eng

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