Housing association Work, Jobs in London, Eng (with Salaries)

Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
7d
Housing Income Officer - Multiple
L&Q —London
- £34,381 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Senior Housing Income Officer
L&Q —London
- £37,451 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
7d
Housing Allocations Officer
Broxbourne Council —Cheshunt
- £31,226.52 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Private Sector Housing Licensing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £47,925 a year
- IT
- Communication skills
10d
Housing Officer (Income)
Gravesham Borough Council —Gravesend
- £26,793 - £34,089 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6d
Senior Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £37,028 - £41,746 a year
- Full-time
- Hybrid work
- IT
- Free parking
- Annual leave
7d
Sheltered Housing Officer
Aster Group —St. John's Wood
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
9d
Housing Solutions Officer (Homelessness)
Broxbourne Council —Cheshunt
- £37,017.76 - £40,115.40 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
12d
Senior Housing Solutions Officer
Runnymede —Addlestone
- £37,743 - £46,956 a year
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
13d
Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
9d
Housing Application Development and Support Officer
Richmond and Wandsworth Councils —London
- £43,545 - £55,992 a year
- Full-time
- Hybrid work
- SQL
- In-person
- Annual leave
Quick apply
10d
Housing Officer
The Social Housing Family CIC —South East London
- £31,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee discount
Quick apply
7d

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Resident Liaison Officer

Bell Building Projects Ltd
London

Apply Now

Job details

Permanent | Part-time | Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Project Server
English
Organisational skills
Construction experience
Communication skills

Full job description

Bell Building Projects (BBP) is a well-established construction company with decades of experience delivering high-quality projects across the UK. We’re proud of our strong pipeline of work, which gives our teams long-term job security and the opportunity to grow with the business.

The Role
We are seeking a Resident Liaison Officer to join our team. The position will be permanent, based between our London office and on-site in London. Whilst the core activities will be during normal working hours, there may be a requirement for out-of-hours liaison and communication, as is required. Reporting directly to our Contracts Manager, your role will be pivotal to the successful interaction with building residents and the overall successful project delivery for our works on site.

Key Responsibilities

Preparation and circulation of regular rollout programmes, the scope of works, and activity schedules to residents to keep them appraised of our works and timeline and most notably when the precise location of our works directly impact upon their respective flat location.
Liaising with the building residents and the property manager throughout the duration of our works on site.
First point of contact for building residents for any information required requests, feedback and/or complaints. Those contacts are anticipated as being both verbal and written and will require formal logging, information gathering and ultimately proper resolution.
Arrangement of intermittent public events, such as resident’s coffee morning, and similar such like ‘meet and greets’ together with resident’s meetings, either pre-arranged or ad-hoc.
Log all complaints, feedback and interaction within a recognised system together with any associated resolutions, record information, rollouts, etc
Preparation of a monthly report on the resident’s interaction which will be incorporated within our overall monthly progress report to the Client.
Preparation of minutes of meetings with subsequent issue to affected parties and the saving of same within the project server.
Monitor and resolve resident’s complaints.
Work closely with our Site Project Manager to ensure a proper communication bridge.

Who We’re Looking For

A proven track record in customer care and/or a customer focused environment.
Exceptional communication and organisational skills.
Work well independently as well as being a team player.
High professional standards aligned with honesty and integrity.
Positive, ‘can-do’ attitude
Conversant in software packages such as Microsoft excel, word, outlook and notable CRM systems and processes.
Ability to work to required timelines and effectively manage and prioritise a busy workload.
Articulate, polite and a coherent and fluent English speaker
Patient, sincere and understanding.

Hours of Work

Full time hours: 39 per week
Part time hours: 16 per week

Why Join BBP?
Join a company with 40 years of industry excellence and a strong future pipeline. We offer a competitive salary, a generous pension scheme, income protection, and death in service benefits. Enjoy annual salary reviews, discretionary performance-based bonuses, and 32 days of holiday with a flexible bank holiday scheme. We actively support professional development and training, and business mileage is reimbursed. Our offices are fully accessible, ensuring an inclusive workplace for all.

Diversity & Inclusion
Bell Building Projects is committed to promoting a diverse and inclusive workforce. We believe in providing equal opportunities for all individuals, regardless of age, disability, gender, race, religion, sexual orientation, gender identity, marital status, pregnancy, or any other characteristic protected by law.

We are dedicated to ensuring that our recruitment, hiring, training, and promotion practices are free from bias, offering fair access to all qualified candidates. Selection decisions are made based on skills, qualifications, and experience, and we encourage applicants from all backgrounds to apply. Bell Building Projects values diversity and is proud to be an equal opportunity employer.

How to Apply
Applications are open to eligible UK residents. If you are ready to take the next step in your career and play a crucial role in our continued success, we want to hear from you!

Apply Now

Refine Your Search

housing association jobs in london, eng

Resident Liaison Officer

Temporary Accommodation Housing Officer

Housing Officer

Housing Income Officer - Multiple

Housing Move On Support Officer

Client Resident Liaison Officer - Social Housing

Supported Housing Officer

Senior Housing Income Officer

Housing Allocations Officer

Private Sector Housing Licensing Officer

Housing Officer (Income)

Housing Solutions Officer

Senior Housing Allocations Officer

Sheltered Housing Officer

Housing Solutions Officer (Homelessness)

Neighbourhood Housing Officer

Senior Housing Solutions Officer

Housing Officer

Housing Application Development and Support Officer

Housing Officer

I want to receive the latest job alerts for housing association in london, eng

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