Libraries and culture customer Work, Jobs in London, Eng (with Salaries)

Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Assistant Librarian (Open Access)
University of East London —London
- £35,453 - £38,827 a year
- University
Library and Outreach Assistant
Brent Council —Brent
- £30,717 - £32,070 a year
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Retail Crew
Finisterre —London
- £14.80 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Benugo - Events Team Member
Benugo —London
- £14.80 an hour
- Full-time
- Café
- Employee assistance programme
- Employee discount
Quick apply
Communications Team Assistant
BAM UK & Ireland —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
6h
Retail Associate - Training Champion (20 Hours) - London O2
New Balance —London
- Part-time
- Sales
- Customer service
- Basic maths
- Flexible schedule
14d
Anthropologie Social Content Creative
Anthropologie —London
- Full-time
- In-person
- Communication skills
- Employee discount
- Gym membership
CRM Executive
Sofar Sounds —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Marketing
4d
Associate Project Manager
Wiley —London
- £35,300 - £49,367 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Project management
3d
Marketing Executive - FTC
The Fold —London
- Management
- Marketing
- English
- Employee assistance programme
Reservation Agent
The Lanesborough —London
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Key Lead, London
Glossier —London
- £15.25 - £16.25 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
Quick apply
Commis Waiter
The Lanesborough —London
- English
- Hotel
- Restaurant experience
- Employee discount
- Life insurance
User Services Manager
City St George's, University of London —London
- Customer service
- Project management
- University
Customer Trust Specialist
Legora —London
- Full-time
- AI
10d
POS and Traffic Exec
New Look —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Sales Knowledge Manager
Revolut —London
- £13,600 - £16,000 a month
- Sales
- English
- Project management
Own Brand Packaging & Product Artworker (FTC)
Bloom & Wild —London
- Full-time
- Work from home
- Employee discount

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Projects & Governance Officer

Pinnacle Group -
London

Quick apply

Job details

£40,000 - £45,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Report writing
Microsoft Excel
Organisational skills
SharePoint
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Projects and Governance Officer to support the delivery of internal projects while strengthening governance, compliance, and assurance across the business. this role offers a broad and varied remit spanning project coordination, audit and regulatory support, policy and risk management and the administration of governance and compliance platforms. You will work closely with a multidisciplinary team across data, procurement, environmental, social and governance and quality, ensuring projects are well controlled, reporting is accurate and governance processes are robust and audit ready within a regulated environment.

Our Projects & Governance Team supports strategic delivery and operational excellence across the business. They lead key initiatives, ensure strong governance and help drive continuous improvement – all aligned with our mission to Transform Communities and Change Lives.

The ideal candidate will be organised, proactive, and detail-oriented, with the ability to manage multiple priorities in a regulated environment. They will have strong communication and report writing skills, be confident working with stakeholders, and bring a high level of accuracy and discretion. Experience within housing or a similar regulated sector would be advantageous.

This is a hybrid role with travel to our Holborn office.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Support the planning, coordination, and monitoring of internal projects, ensuring milestones, risks, actions, and dependencies are tracked and reported
Maintain accurate and up-to-date project documentation, including dashboards and status updates
Assist project leads with meeting coordination, agendas, minutes, and tracking follow-up actions, including for governance forums and committees
Promote consistency and best practice across project management approaches, templates, and controls
Support audit activity, reviews, and assurance exercises, ensuring actions are tracked through to completion
Ensure compliance with internal policies, procedures, and external regulatory requirements
Support the operation of governance frameworks, maintaining records, registers, and document libraries with clear audit trails and version control
Administer governance and compliance systems, ensuring data is accurate, accessible, and kept up to date
Prepare and maintain reports, dashboards, and management information, ensuring accurate data collection and timely reporting
Act as a key point of contact for project and governance queries, supporting stakeholder communication and identifying opportunities to improve processes and ways of working

Key requirements:

Experience supporting projects, programmes, or governance processes within a corporate or regulated services environment, including exposure to audit, compliance, or regulatory activity (desirable)
Strong organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain a proactive, dependable approach to work
Proven experience producing high-quality documentation, including reports, agendas, minutes, and governance materials, with excellent written and verbal communication skills
Good understanding of governance, risk, and assurance principles, along with strong attention to detail and a commitment to accuracy
Confident user of Microsoft 365 (including Excel, Word, PowerPoint, Teams, and SharePoint)
Professional and discreet, able to work confidently with senior stakeholders, support board or committee processes and handle sensitive information appropriately while maintaining a collaborative approach

Our Offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

libraries and culture customer jobs in london, eng

Projects & Governance Officer

Assistant Librarian (Open Access)

Library and Outreach Assistant

Customer Care Coordinator

Retail Crew

Benugo - Events Team Member

Communications Team Assistant

Retail Associate - Training Champion (20 Hours) - London O2

Anthropologie Social Content Creative

CRM Executive

Associate Project Manager

Marketing Executive - FTC

Reservation Agent

Key Lead, London

Commis Waiter

User Services Manager

Customer Trust Specialist

POS and Traffic Exec

Sales Knowledge Manager

Own Brand Packaging & Product Artworker (FTC)

I want to receive the latest job alerts for libraries and culture customer in london, eng

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