Line technician Work, Jobs in London, Eng (with Salaries)

1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
Workshop Technician - Motorsport Industry
Hi Spec Motorsport Ltd —Dartford
- £26,000 - £29,000 a year
- Full-time
- English
- In-person
- Hand tools
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
8d
Production Line Technician - PM Shift
Storefast Solutions —Gravesend
- £34,000 a year
- Full-time
- Engineering
- Maintenance
- Continuous improvement
- Free parking
Quick apply
Line Technician
Westmill Foods —Enfield
- Weekend availability
- Maintenance
- Quality control
- Communication skills
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Laboratory Technician
Moove Lubricants —Gravesend
- £28,000 - £31,000 a year
- Full-time
- Laboratory experience
- Quality control
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
- £20,000 a year
- Communication skills
- Annual leave
Quick apply
Onsite Engineer
Transputec —London
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Phone and Device Repair Technician
UOE UK Ltd —Hertford
- £13.10 an hour
- Weekend availability
- Schematics
- Customer service
- In-person
Quick apply
5d
Packing Operator
ASR Group —London
- Computer literacy
- Continuous improvement
- Quality control
3d
Civil Engineering Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Civil engineering
- Communication skills
Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
1d
Research Technician
University College London —London
- Full-time
- University
- Bachelor's degree
- Annual leave
- Employee assistance programme
5d
Trainee Engineer
Otis —London
- Full-time
- Computer literacy
- Computer skills
- Communication skills
IT Support Engineer Apprentice
JBC Skills Training Ltd —London
- £23,000 a year
- Full-time
- Analysis skills
- Travel
- SharePoint
Quick apply
8d
Construction Robot Operator, UK
Monumental —London
- Full-time
- Software troubleshooting
- Engineering
- English
ICT Technician
YMCA St Pauls Group —London
- £32,747.05 a year
- School
4d
Data Centre Technician (LVAP)
CBRE —Slough
- Full-time
- Customer service
- First Aid Certification
- Communication skills

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1st Line Network Technician

Exponential-e -
London

Quick apply

Job details

Benefits

Referral programme

Qualifications

Technical troubleshooting
CCNA
JNCIA
Ticket management
Incident reporting preparation
Service restoration
Ticket management systems
Customer support
Customer interaction
Network monitoring
Phone etiquette
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off

Overall purpose of the job:

Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Proactive network monitoring of alarms and traps for our customers via our monitoring tools
Troubleshooting circuit faults and working with carriers to achieve fault resolution
Driving fault resolution to ensure SLA's are not breached
Ensure issues are handled effectively by following our SLA Guidelines
Escalation of faults/outages in accordance with Exponential-e procedures
Taking immediate corrective action to restore services
Maintain professional working relationships with customers, suppliers and work colleagues
Creating incident reports/notifications for customer distribution
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

Passion for working in the networking field and eager to learn and progress.
Experience of working within a customer focused role.
Knowledge of CompTIA Networking, JNCIA or CCNA certification.
Excellent verbal and written communication skills with a professional phone manner
Flexible approach with the ability to work effectively under pressure.
Ability to work in a team with little supervision using own initiative.
Responsible and willingness to take ownership of critical faults.
Positive and professional attitude.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

line technician jobs in london, eng

1st Line Network Technician

Workshop Technician - Motorsport Industry

IT Field Support Technician - T2 / Second Line

Production Line Technician - PM Shift

Line Technician

First Line Technical Support Engineer (Shift Patterns)

Laboratory Technician

IT Support Technician

Junior Systems Administrator (Neasden, NW London)

Onsite Engineer

Phone and Device Repair Technician

Packing Operator

Civil Engineering Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme

Group IT Support Technician

Research Technician

Trainee Engineer

IT Support Engineer Apprentice

Construction Robot Operator, UK

ICT Technician

Data Centre Technician (LVAP)

I want to receive the latest job alerts for line technician in london, eng

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