printer service engineer Work, Jobs in london, eng (with Salaries)

Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
Deskside Support Engineer - on-site Walton Oaks
DXC Technology —London
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
12d
2nd Line Service Desk Engineer
Total IT Technology Solutions Ltd —London
- £29,000 - £31,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Referral programme
Quick apply
15h
IT Operations Engineer
Freetrade —London
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Project management
- IT
- In-person
- Work from home
- Life insurance
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
6d
Desktop Support Engineer
ECI - United Kingdom —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Desktop Support Specialist - London
Sovereign AI —London
- Google Suite
- Computer networking
- Communication skills
Windows Platform Engineer - Support
Interactive Brokers —London
- Monday to Friday
- Hybrid work
- Azure
- Computer Science
- Windows
- Annual leave
Technical Support Engineer - Field
Thrive —London
- Full-time
- Financial services
- In-person
- Communication skills
Quick apply
Workspace field engineer (walking)
Canon —Uxbridge
- Up to £30,984 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Senior IT Workplace Technology Engineer
Subsea 7 —London
- Windows
- Travel
- IT
1d
IT Support Engineer - Tier 2
REL Field Marketing —London
- Up to £40,000 a year
- Full-time
- Azure
- Annual leave
- Employee discount
IT Field Service Engineer
Ekco —London
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Engineer - Field
Abacode —London
- Full-time
- Financial services
- In-person
- Communication skills
IT Support - Mandarin Speaking
Bank of China —London
- Weekend availability
- Microsoft Outlook
- English
- Windows
Senior IT Support Engineer
Trip.com Group —London
- Weekend availability
- Customer service
- English
- Bachelor's degree
IT Operations Engineer Level III
The Economist Group —London
- Monday to Friday
- Hybrid work
- Oracle
- Windows
- IT
- Employee assistance programme
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
7d
Senior TechOps Generalist
Octopus Energy Group —London
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply

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Senior IT Support Engineer (12 Month Fixed Term Contract)

IQUW Group
London

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Excel
Azure
Microsoft Office
ITIL
Business requirements
Communication skills
Active Directory
Intune

Full job description

Overview:

About us

Starr is a global (re)insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Role Purpose

As a Senior IT Support Engineer, you’ll play a pivotal role in SME level technical support within a busy customer-facing environment. Your responsibilities will encompass a broad spectrum of client technology, both onsite and remotely. You will be seen as an escalation point within the Service Desk function and provide solutions and ownership to more complex tasks and undertakings

Key Responsibilities

Technical Support Excellence:

Provide senior-level technical support for end-user compute and associated software products.
Address incidents, service requests, and tasks within agreed Organisational Level Agreements (OLAs).
Utilise outstanding customer-focused communication skills to own and manage technical issues, ensuring timely resolution.

Guidance and Mentoring:

Offer technical guidance and mentorship to the wider service desk team.
Foster a collaborative environment where knowledge sharing, and continuous improvement are key to our success.

Device Management:

Develop solutions to improve device build and management using new and existing technologies
Experience in laptop build with Intune device management
Become the SME for in house technologies

Service Improvement:

Contribute to nominated initiatives and departmental goals.
Continuously enhance software, systems, and client technology to elevate the overall user experience.

Escalation Management:

Review and mitigate escalations promptly.
Escalate relevant matters when necessary to prevent customer dissatisfaction or operational disruption.

Policy Adherence:

Execute policies and processes outlined by departmental management.
Uphold IQUW values in all interactions, ensuring ethical and professional standards.

Flexibility and Adaptability:

Be prepared for additional reasonable tasks as required by line management.
Embrace changing business requirements and adjust responsibilities accordingly.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Qualifications, skills and experience

To excel in this role, you should possess the following:

Certification and Experience:

MCDST certification or equivalent (preferable but not mandatory).
Demonstrated ability to act as a technical lead within a team.
ITIL Understanding:
Essential understanding of ITIL principles (ITIL qualification preferable).

Technical Proficiency:

PC hardware and software.

Audio Visual Equipment.
Printers.
Networking.
Microsoft suite.
Citrix.
Active Directory.
Antivirus solutions.
Microsoft Cloud technologies (Endpoint Manager, Azure).

Core behavioural competencies

Analysis and decision making
Innovation and problem solving
Relationships
Communication and influence
Development of self and others
Resilience and adaptability

Additional Information

A full job description can be seen here

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#LI

Apply Now

Refine Your Search

printer service engineer jobs in london, eng

Senior IT Support Engineer (12 Month Fixed Term Contract)

Deskside Support Engineer - on-site Walton Oaks

Entry Level Support Engineer

2nd Line Service Desk Engineer

IT Operations Engineer

Service Engineer

Desktop Support Engineer

Desktop Support Specialist - London

Windows Platform Engineer - Support

Technical Support Engineer - Field

Workspace field engineer (walking)

Senior IT Workplace Technology Engineer

IT Support Engineer - Tier 2

IT Field Service Engineer

Technical Support Engineer - Field

IT Support - Mandarin Speaking

Senior IT Support Engineer

IT Operations Engineer Level III

IT Support Engineer

Senior TechOps Generalist

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