Production support analyst Work, Jobs in London, Eng (with Salaries)

Application Support Analyst
Petroineos Trading Limited —London
- Full-time
- Hybrid work
- No degree
- Gym membership
Quick apply
Sales Operations Analyst
Studio Ore —London
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
6d
Finance Analyst - Capex Analysis
Land Securities —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Graduate Trading Support Analyst
Trayport —London
- Full-time
- No degree
- APIs
- Communication skills
Data Analyst Apprentice
QA Apprenticeships —Northwood
- £26,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
[Korea Development Bank] Analyst / Accounting
Korea Development Bank —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
6d
Regulatory Reporting Analyst
Tandem Bank —London
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Quick apply
12d
FP&A Analyst - London, UK
FIXR —London
- Hybrid work
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply
Labour Market Analyst/Researcher/Economist (Maternity cover)
CIPD —Wimbledon
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Project management
- Organisational skills
- Annual leave
Junior Investment Analyst - The London Treasury
Greater London Authority —London
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
1h
Quality Project Office Analyst
Mactech Energy Group —London
- £285.42 - £400.82 a day
- Hybrid work
- English
- Microsoft Office
7d
Equity Research Analyst (REITs)
Kolytics —London
- Full-time
- Microsoft Excel
- Analysis skills
- Maths
Quick apply
10h
Pharma Analyst
GlobalData Plc. —London
- £35,000 - £43,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- English
5d
Technical Analyst
Absorb —London
- Full-time
- Remote
- Communication skills
- Annual leave
3d
Business Analyst - 6 months FTC
Land Securities —London
- Part-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
QA Analyst
FOXES PRODUCTIONS LIMITED —London
- £44,000 - £47,000 a year
- Full-time
- Azure
- Oracle
- Windows
- Free parking
- Life insurance
Quick apply
13d
Data Integrity Analyst
Entain —London
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quality Analyst
vServices —London
- English
- Bachelor's degree
- Leadership

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Application Support Analyst

Petroineos Trading Limited -
London

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Private medical insurance
Gym membership

Qualifications

Disaster recovery
Application support

Full job description

Description

Petroineos comprises trading and refining joint ventures between PetroChina International (London) Company Limited and INEOS. Established in 2011, Petroineos is one of Europe’s leading International Integrated Energy Trading Companies.

In addition to third-party trading, Petroineos Trading's key functions include the supply of Crude Oil to Petroineos and PetroChina refineries and the arrangement of the sale and distribution of the various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products.

Reporting to the Application Support Manager, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora Symphony, Planlogic EoS, credit cube and MarketView. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service.

Key Responsibilities

Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues.
Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users.
Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties)
Understand the level of service and availability associated with each system (SLA’s) and strive to achieve this
Ensure releases and changes are adequately managed, are correctly documented and have a sufficient roll back plan.
Develop production support infrastructure, processes and procedures to improve the quality of service
Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover
Develop and maintain clear documentation explaining how to resolve key software issues, this documentation should be continually refined as the product beds into its production use.
Manage end of day application processes
For specific systems, enter approved master data in to system (following business approval).
Where required provide support in the fail over to disaster recovery environment

Skills, Knowledge and Expertise

Degree or equivalent qualification in a relevant field preferred
Understanding of ETRM systems ideally Openlink Endur, Amphora Symphony and/ or Planlogic EoS
Understanding of core trading processes
Proven ability to work within a team and drive improvements
Adapt to and manage the changing priorities of the business, set realistic expectations and deliver to these expectations

Benefits

The role offers a competitive salary commensurate with experience, as well as the opportunity to be awarded discretionary bonuses based on performance and a comprehensive benefits package including private medical insurance, travel insurance and dental insurance, gym reimbursement scheme, 10% contributory pension scheme, and 25 day yearly holiday allowance.

About Petroineos Trading Limited

Petroineos Trading Limited comprises trading and refining joint ventures between PetroChina International (London) Company Limited and INEOS. Established in 2011, Petroineos is one of Europe’s leading International Integrated Energy Trading Companies.

Our highly experienced teams trade a comprehensive range of energy products, supported by a network of professional teams across the globe, enabling our customers to benefit from our ability to leverage our shareholders’ global network. Trading is carried out by three divisions: Crude, Refined Products, and Low Carbon Solutions.

To discover more about the company, click here.

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Refine Your Search

production support analyst jobs in london, eng

Application Support Analyst

Sales Operations Analyst

Finance Analyst - Capex Analysis

Training and Support SME (Military)

Support Analyst

Graduate Trading Support Analyst

Data Analyst Apprentice

[Korea Development Bank] Analyst / Accounting

Regulatory Reporting Analyst

FP&A Analyst - London, UK

Labour Market Analyst/Researcher/Economist (Maternity cover)

Junior Investment Analyst - The London Treasury

Quality Project Office Analyst

Equity Research Analyst (REITs)

Pharma Analyst

Technical Analyst

Business Analyst - 6 months FTC

QA Analyst

Data Integrity Analyst

Quality Analyst

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