Programme assurance delegated authority Work, Jobs in London, Eng (with Salaries)

Claims and Compliance Officer
AKG (UK) EMPLOYMENT LIMITED —London
- Microsoft Office
- Administrative experience
- Continuous improvement
5d
Supported Housing Manager
St Martin of Tours Housing Association —London
- £40,000 - £50,000 a year
- Full-time
- Writing skills
- Team management
- Travel
- Sick pay
Quick apply
4d
Senior Processing Technician
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
5d
Senior Impact Manager
London & Partners —London
- £58,000 - £60,124 a year
- Full-time
- Hybrid work
- Budgeting
- Training & development
- Leadership
- Annual leave
Quick apply
Technical Underwriter, Partnerships
HSB —London
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
3d
Internal Auditor
Apollo —London
- Organisational skills
- Communication skills
- Analytics
- Annual leave
11d
Assistant Company Secretary
PoloWorks —London
- £50,000 - £55,000 a year
- Hybrid work
- Microsoft Powerpoint
- Writing skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Risk Actuary
PoloWorks —London
- Hybrid work
- Writing skills
- Annual leave
- Employee assistance programme
Quick apply
Dual Registered Manager
Wija Care Homes LTD —Slough
- £100,000 - £120,000 a year
- Full-time
- First Aid Certification
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
1d
Credit Risk Officer, Energy Trading Credit Risk Management
Deutsche Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Senior Credit Manager (Specialty Finance)
Shawbrook —London
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
UW Governance Manager- Pine Walk
The Fidelis Partnership —London
- Full-time
- Analysis skills
- Organisational skills
- Leadership
Senior Underwriter - New Business
Jensten Group —London
- Hybrid work
- Business development
- Annual leave
- Employee discount
Quick apply
Lead Nurse / Clinical Nurse Specialist
Partnership Care & Support Ltd —London
- Vital signs
- Medication administration
- BLS Certification
- Annual leave
Quick apply
8d
Underwriting Controls Manager
PoloWorks —London
- Hybrid work
- Microsoft Powerpoint
- Writing skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of Commercial (South)
OCU Group —Newham
- Full-time
- Hybrid work
- Master's degree
- Presentation skills
- Conflict management
Quick apply
7d
Finance Business Partner
High Speed Two (HS2) —London
- £59,268 - £69,727 a year
- Full-time
- Communication skills
13d
Outlet Leasing Director
Land Securities —London
- Full-time
- Business development
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
SCS1 Deputy Director Construction and Project Delivery
Foreign, Commonwealth & Development Office —London
- £100,000 - £117,800 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Travel
Project Director (Rail Design and Engineering)
Arcadis —London
- Continuous improvement
- Mentoring
- Contracts

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Claims and Compliance Officer

AKG (UK) EMPLOYMENT LIMITED
London

Apply Now

Job details

5 days ago

Qualifications

ISO 14001
Document control
Record keeping
Stakeholder collaboration
Prevent duty guidance
Stakeholder liaison
Administrative support experience
Filing
ISO 9001
Microsoft Office
Administrative experience
Compliance monitoring
Quality assurance
Stakeholder coordination
Data management
Continuous improvement
Organisational skills
Contracts
ISO 27001
Document management
Communication skills
Stakeholder management

Full job description

JOB DESCRIPTION

AKG UK Company:

AKG UK Shared Services

Position Title:

Claims and Compliance Administrator

Role Status:

F/T

Delegated Authority Level:

Reports To:

Claims & Compliance Manager

Roles Reporting to this Position:

None

Primary Purpose and Objectives:

The Claims & Compliance Administrator provides operational and administrative support to the Claims & Compliance function, ensuring that funding claims, compliance activity, evidence management and regulatory documentation are accurately coordinated, maintained and monitored across the AKG UK Group.

The role supports the effective administration of compliance, funding and certification processes across government funded employment programmes, apprenticeships, accredited and non-accredited provision. The postholder assists in maintaining robust audit trails, accurate records and compliant documentation to support contractual, regulatory, funding and awarding organisation requirements.

Working closely with operational teams, shared services and compliance colleagues, the role contributes to the integrity, accuracy and consistency of claims, compliance and certification activity across all businesses and contracts.

Key Relationships/Interactions

Internal

Claims & Compliance Manager
Operational Delivery Teams
Head of Assurance & Fidelity
Head of Quality
Audit Team
Shared Services

External

Commissioners and funding bodies
Awarding Organisations and external auditors
Employers, partners and stakeholders

Key Responsibilities

Claims and Compliance Administration

Support the administration and coordination of funding claims, compliance checks and evidence management activity across multiple contracts and programmes.
Maintain accurate and auditable records relating to claims, submissions, compliance reviews and funding evidence.
Assist in preparing documentation and evidence for internal reviews, external audits and commissioner assurance activity.
Support the tracking and monitoring of funding submissions, claims activity and compliance deadlines.
Ensure compliance records and documentation are securely maintained and appropriately controlled.
Coordinate learner registrations with awarding organisations in line with programme, qualification and contractual requirements.
Process qualification and certification claims accurately and within required timescales.
Maintain accurate records of registrations, achievements, certification claims and certificate issue status.
Liaise with awarding organisations regarding registrations, certification queries, amendments and replacement certificates where required.
Support reconciliation activities to ensure learner registrations, achievements and certificates are accurately recorded and auditable
- Evidence Management and Validation
  - Assist in collecting, collating and validating evidence required to support funding claims and compliance requirements.
  - Support checks on learner, participant and programme documentation to ensure completeness and compliance.
  - Escalate missing, inconsistent or potentially non-compliant documentation appropriately.
  - Maintain organised audit trails and evidence repositories in line with organisational and contractual requirements.
  - Support document control and version management processes relating to compliance activity.
- Compliance Monitoring and Reporting
  - Maintain compliance trackers, action logs and monitoring records.
  - Support the preparation of compliance reports, summaries and management information.
  - Assist in identifying recurring issues, trends and areas requiring escalation.
  - Monitor completion of corrective actions arising from compliance reviews and audits.
  - Support the coordination of compliance related meetings and governance activity where required.
- Awarding Organisation Administration and Certification

Administer learner registrations, transfers, withdrawals and achievement claims with awarding organisations.
Ensure qualification registrations and certification claims are completed accurately and within awarding organisation deadlines.
Maintain effective controls and audit trails relating to registrations, certifications and learner achievements.
Monitor outstanding registrations, certification claims and certificate receipt, ensuring issues are resolved promptly.
Support external quality assurance activity by maintaining accurate and accessible qualification and certification records.
Act as a point of contact for operational teams and awarding organisations regarding registration and certification processes.
- Regulatory and Audit Support
  - Support readiness for audits, inspections and external compliance reviews.
  - Assist with the preparation and collation of documentation required for DfE, DWP, commissioner or awarding organisation reviews.
  - Ensure compliance processes align to organisational policies, procedures and regulatory requirements.
  - Work collaboratively with operational teams to support accurate and compliant record keeping practices.
- Continuous Improvement and Team Support

Contribute to the continuous improvement of claims administration and compliance processes.
Promote high standards of accuracy, professionalism and attention to detail.
Support collaborative working across operational, compliance and quality functions.
Maintain up to date knowledge of relevant funding, certification and compliance requirements applicable to the role.

Essential/Desirable Skills, Knowledge and Experience

Essential

Experience in an administrative, compliance, funding or operational support role.
Strong organisational skills with the ability to manage multiple priorities and deadlines.
Excellent attention to detail and accuracy.
Experience maintaining records, audit trails, trackers and operational documentation.
Experience administering registrations, certifications or learner records within an awarding organisation, apprenticeship or regulated learning environment.
Strong communication and stakeholder management skills.
Ability to handle confidential and sensitive information appropriately.
Good working knowledge of Microsoft Office and data management systems.
Ability to work independently and collaboratively within a fast-paced environment.
Professional, reliable and highly organised approach to work.

Desirable

Experience working within apprenticeships, employability, education or government funded provision.
Understanding of funding evidence, compliance or claims administration processes.
Knowledge of DfE, DWP or other commissioner funding environments.
Experience supporting audits, funding reviews or compliance activity.
Experience working directly with awarding organisation registration and certification systems.
Knowledge of qualification administration, certification processes and external quality assurance requirements.

Inclusive Recruitment and Accessibility

AKG UK is committed to creating an inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds, experiences and working styles. Candidates are encouraged to let us know if they require any reasonable adjustments during the recruitment process.

Applicants do not need to meet every desirable criterion to apply; we are interested in relevant skills, potential and values alignment as well as direct experience.

Compliance

It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.

Apply Now

Refine Your Search

programme assurance delegated authority jobs in london, eng

Claims and Compliance Officer

Supported Housing Manager

Senior Processing Technician

Senior Impact Manager

Technical Underwriter, Partnerships

Internal Auditor

Assistant Company Secretary

Risk Actuary

Dual Registered Manager

Credit Risk Officer, Energy Trading Credit Risk Management

Senior Credit Manager (Specialty Finance)

UW Governance Manager- Pine Walk

Senior Underwriter - New Business

Lead Nurse / Clinical Nurse Specialist

Underwriting Controls Manager

Head of Commercial (South)

Finance Business Partner

Outlet Leasing Director

SCS1 Deputy Director Construction and Project Delivery

Project Director (Rail Design and Engineering)

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