Remedy systems Work, Jobs in London, Eng (with Salaries)

IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
7d
Multiple Disadvantage Worker
Solace Women's Aid —London
- £32,319 a year
- Full-time
- Hybrid work
- Administrative experience
- Case management
- Time management
- Employee assistance programme
- Employee discount
11d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
- Gym membership
- Life insurance
Quick apply
3d
Fee Sharing Solicitors, Consultants & Paralegals
Kulachi Solicitors —Croydon
- Full-time
- Hybrid work
- Profit sharing
- Flexitime
Quick apply
Divorce Specialist
amicable —London
- Up to £35,000 a year
- Remote
- Sales
- Customer service
- English
- Employee assistance programme
- Flexible schedule
Quality Assurance Officer
Nelsons —Wimbledon
- Full-time
- Analysis skills
- Quality control
- Communication skills
- Employee discount
Quick apply
13d
IT Executive
Imperial Chambers Management —London
- £24,420.00 - £57,563.38 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Field Service Engineer
Zenzero Solutions —London
- Azure
- IT
- Leadership
Client Development Co-ordinator
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Administrative experience
- Business development
- Analysis skills
6d
Service Desk Support Analyst
FRP Advisory Group —Brentwood
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
14d
Senior Payments Supervisor
Financial Conduct Authority —London
- £59,200 - £69,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
4d
Senior Serious Organised Crime and Fraud Associate
Financial Conduct Authority —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
4d
Defect & Legacy Aftercare Manager
Sisk —London
- Full-time
- Management
- SharePoint
- Construction experience
- Annual leave
Operations Manager - Strategic Accounts
Mitie —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Transport Manager
Peoples Choice Transport Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
Associate - Property Management
JLL —London
- Microsoft Outlook
- Microsoft Office
- IT
13d
Data Centre Engineer - Harlow
ONNEC Group —Harlow
- £30,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
Specialist Support Coach - Housing
Orbit Group —Erith
- £29,000 - £32,137 a year
- Leadership
- Communication skills
12d
Associate - Property Management
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
13d

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IT Helpdesk (Entry Level)

SHINHAN BANK LONDON BRANCH -
London

Quick apply

Job details

Full-time
7 days ago

Qualifications

Jira
Desktop support
TCP
Microsoft Excel
Operating systems
Software troubleshooting
SCCM
BMC Remedy
Customer service
LAN
English
Windows
Microsoft Office
Korean
Firewall
DHCP
Analysis skills
Bachelor's degree
DNS
VBA
Mac OS
ServiceNow
IT
Computer skills
Linux
TCP/IP
Communication skills
PowerShell
Active Directory
VPN

Full job description

About Us:

Shinhan Bank is the leading South Korean financial institution offering a comprehensive range of banking services to individuals, businesses, and institutions around the world. As part of Shinhan Financial Group, Shinhan Bank has consistently delivered strong financial performance, with total assets reaching KRW 739.8 trillion in year 2024. The Group also maintains solid credit ratings of S&P A and Moody’s A1.

Shinhan Bank operates an extensive global network in various regions such as Asia, Europe, America and the Middle East. Shinhan Bank consistently upholds its core values of trust, innovation, and excellence, striving to create a better financial future for customers and society. The bank is committed to fostering growth with a strong focus on digital innovation. Through continued investment in technology and efforts to support social responsibility, Shinhan Bank aims to drive value creation and support sustainable development both locally and globally.

Overview

We are seeking an (Entry Level) IT Helpdesk to oversee our company's technology operations. The role will be responsible for coordination and resolution of issues related to the Branch's banking systems and maintenance of the Branch's IT/AV equipment.

Responsibilities

This role will support and help manage the company’s IT assets, including computers, printers, and other office equipment. Responsibilities primarily include setting up devices, carrying out routine maintenance, and performing basic troubleshooting. Basic IT knowledge is required (For example, the applicant should be able to identify PC parts); however, training will be provided where necessary. Most importantly, a willingness to learn and support day-to-day operational need is essential.

Track and manage IT/AV assets inventory
Perform basic IT support (L1)
Assist employees with basic technical questions and provide guidance
Support employees in adhering to IT security policies and procedures, offering guidance and training where required.
Coordinate with in-house security and technical personnel as well as outside vendors
Assist with routine IT issues and ensure they are resolved promptly within the organization

Skills

Fundamental understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, and firewalls.
Experience with desktop support across multiple operating systems including Windows (7/10/11), macOS, and Linux distributions.
Knowledge of Microsoft Office applications and remote support tools like SCCM or ServiceNow.
Familiarity with Active Directory management and user account administration.
Basic knowledge of hardware components and troubleshooting techniques for desktops and laptops.
Ability to troubleshoot software issues related to operating systems and common enterprise applications.
Strong communication skills with an emphasis on customer service excellence.
Analytical skills for diagnosing technical problems efficiently and accurately.
Experience working with ticketing systems such as Jira or BMC Remedy is advantageous but not essential.

Desirable Skills

Basic knowledge of computers
Basic understanding of networking (DHCP/IP Subnet)
Excel VBA
Powershell

Report To:

IT Manager/ Deputy General Manager / General Manager

Requirements:

Applicants must have the legal right to work in the UK.

Qualification: Bachelor’s degree or higher in any subject
Strong written and verbal communication skills in English are required; fluency in Korean is preferred
Independent and motivated team player, ability to deal with wide scope of demands under pressure

Advanced IT knowledge is not required, as training will be provided, but a willingness to learn and support daily operational needs is essential.

To support your application, please submit a CV along with a cover letter outlining your suitability for the role.

Work Location: In person

Quick apply

Refine Your Search

remedy systems jobs in london, eng

IT Helpdesk (Entry Level)

Multiple Disadvantage Worker

Junior IT Support Technician

Fee Sharing Solicitors, Consultants & Paralegals

Divorce Specialist

Quality Assurance Officer

IT Executive

IT Support Technician

IT Field Service Engineer

Client Development Co-ordinator

Service Desk Support Analyst

Senior Payments Supervisor

Senior Serious Organised Crime and Fraud Associate

Defect & Legacy Aftercare Manager

Operations Manager - Strategic Accounts

Transport Manager

Associate - Property Management

Data Centre Engineer - Harlow

Specialist Support Coach - Housing

Associate - Property Management

I want to receive the latest job alerts for remedy systems in london, eng

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