Senior technical support specialist Work, Jobs in London, Eng (with Salaries)

Global IT Project Senior Specialist - Meetings & Events
Boston Consulting Group —London
- Full-time
- Analysis skills
- Project management
- Travel
Technical Specialist, Claude Code
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Bachelor's degree
- APIs
- Communication skills
- Flexible schedule
8d
Senior Specialist, Internal Communications
Take-Two Interactive Software, Inc. —London
- Bachelor's degree
- Organisational skills
- Employee stock purchase plan
- Annual leave
Quick apply
Senior Technical Specialist
HCLTech —London
- Computer Science
- Master's degree
- Analysis skills
1d
Senior SEO Specialist
Simply Commerce Group Ltd —London
- £45,000 a year
- Hybrid work
- Management
- Team management
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Senior Delivery Specialist
Nephos Technologies —London
- Up to £75,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
3d
Data Analyst
Equans —Bow
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee assistance programme
3d
Senior Risk & Compliance Specialist
Montagu Evans —London
- Full-time
- Microsoft Excel
- Communication skills
8d
Senior Premium Support Specialist
DeepL —London
- Full-time
- Hybrid work
- English
- APIs
- Communication skills
- Annual leave
- Flexible schedule
Senior Risk Specialist
Financial Conduct Authority —London
- £59,200 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Financial services
- Annual leave
Global IT Data Engineer Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- SQL
AI Benefits & Value Technical Specialist
Financial Conduct Authority —London
- £82,300 - £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
3d
Senior Project Manager
Secret Intelligence Service —London
- From £72,793 a year
- Hybrid work
- PMP
- Travel
- IT
- Annual leave
- Work from home
Senior Principal Procurement Specialist
McDermott —London
- Full-time
- ERP systems
- Microsoft Office
- Presentation skills
Senior Specialist, Process Excellence
Insulet Corporation —London
- Full-time
- System design
- English
- Bachelor's degree
Head of Data Operations and Governance
Cancer Research UK —Stratford
- £90,000 - £98,000 a year
- Full-time
- Analysis skills
- Leadership
- Employee discount
10d
Senior BPA Transition Manager
Standard Life —London
- Up to £90,000 a year
- Presentation skills
- Annual leave
7d
Senior Treasury Manager - Cash Specialist (EMEA)
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Analysis skills
- Project management
- Continuous improvement
Quick apply
Senior Technical Specialist D365 FandSCM X++
HCLTech —London
- Continuous improvement
- Software development
- Agile
10d

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senior technical support specialist jobs near london, eng

Global IT Project Senior Specialist - Meetings & Events

Boston Consulting Group -
London

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Job details

Full-time

Qualifications

Analysis skills
Project management
Organisational skills
IT
Events management
Communication skills
VPN

Full job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Meetings and Events Technology Services (METS) AV/IT Project Manager plays a key role in supporting in-person and hybrid meetings in all aspects of AV and IT technology needs.

In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless attendee and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants’ experience – you are partnering closely with the meeting owner to understand AV/IT needs on-site. Collaborate with venues, source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site.

You will team closely across our global METS AV/IT team and contribute to developing, maturing, event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth.

The Meetings & Events Technical Services team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person.

YOU’RE GOOD AT

Build effective relationships across IT to pull in additional resources and capabilities as needed to meet the event goals
Stakeholder management and be a thought partner
Teaming across multiple functions including meeting owners across the business
Work in partnership with Meeting and Events function in Enterprise Services
Strong customer orientation towards internal customers in a fast-paced, highly demanding environment
Proven record of accomplishment of delivering events from a technology perspective, specifically AV/IT.
Being able to manage and build partnerships with our 3rd Party Vendors
Work in an independent fashion with attention to detail, aligning and setting priorities, anticipating and resolving critical problems
Strong technical skills in the provision of IT services and support
Good problem-solving skills utilizing strong analytical skills with the ability to take initiative and find innovative ways to get the outcome
Focus on utilizing data for decision making
Strong verbal and written communication
Significant travel required; can consistently be at 50%. Depending on events, travel may start/end on weekend days. Majority of travel will occur in EMESA, however intercontinental travel also expected.

What You'll Bring

Multiple years of experience in a global IT organization in a professional services organisation
Proven record of working with and collaborating with Vendors, 3rd parties to achieve the event technical outcomes
Strong Events project management experience across full lifecycle
Deep understanding of the BCG technical environment, including laptop imaging, technical break fix and providing customer/ attendee’s support
Strong interest in the market landscape for in-person and hybrid events
Effective communication, both verbal and written with ability to actively listen
Excellent organizational skills with the ability to driving prioritization across multiple current events
Ability to build a strong network to pull in resources from across IT and vendors to support events
Experience of Audio and Video expertise around meeting specific technologies
Solid overall IT background with proven experience in technology and methodologies
Formal IT qualifications would be an advantage
Understanding of supporting technologies for events such as networks, specifically wireless networks; VPN (Virtual Private Network), SSIDs and wireless profiles

Who You'll Work With

Multiple areas across BCG (Boston Consulting Group) including but not limited to:

Meeting and Events
Internal Meeting owners across functions including Marketing, Learning & Development, Recruiting, Diversity, Equity, and Inclusion.
Wider IT in particular Local IT, Security, and Infrastructure teams
3rd Party vendors and external suppliers

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Apply Now

Refine Your Search

senior technical support specialist jobs in london, eng

Global IT Project Senior Specialist - Meetings & Events

Technical Specialist, Claude Code

Senior Specialist, Internal Communications

Senior Technical Specialist

Senior SEO Specialist

Assistant Project Manager

Senior Delivery Specialist

Data Analyst

Senior Risk & Compliance Specialist

Senior Premium Support Specialist

Senior Risk Specialist

Global IT Data Engineer Senior Specialist

AI Benefits & Value Technical Specialist

Senior Project Manager

Senior Principal Procurement Specialist

Senior Specialist, Process Excellence

Head of Data Operations and Governance

Senior BPA Transition Manager

Senior Treasury Manager - Cash Specialist (EMEA)

Senior Technical Specialist D365 FandSCM X++

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