Workplace experience coordinator Work, Jobs in London, Eng (with Salaries)

Workplace Experience Coordinator
Cushman & Wakefield —London
- Hospitality
- Bar
- Customer service
Quick apply
11d
DayMaker Concierge
On Verve —Soho
- £16.50 an hour
- Full-time
- Bilingual
- Hospitality
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Team Coordinator
Outlook Care —London
- IT
- Communication skills
- Annual leave
- Flexible schedule
10d
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
8d
Workplace Coordinator
Hearst Networks —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Volunteer Coordinator
Citizens Advice —East London
- £37.13 an hour
- Hybrid work
- Organisational skills
- Communication skills
11d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Fleet Coordinator
Splend —London
- Full-time
- IT
- Annual leave
- Employee assistance programme
Quick apply
Workplace Experience Coordiantor
Apleona —London
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Workplace Host / Front of House Coordinator
AJ Group Services —London
- From £13.75 an hour
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
1d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
5d
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Customer Service Coordinator
DHL —London
- £30,906 a year
- Rotating shift
- Microsoft Excel
- Customer service
- Microsoft Office
1d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Workplace and Experiences Coordinator
Zego —London
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Office experience
Quick apply
UCAS Advisor & Oxbridge Coordinator
Newstead Wood School —London
- Full-time
- School
Facilities Coordinator
JLL —London
- In-person
5d
Project Coordinator
Netcalibre Ltd —London
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
Quick apply
8d
Workplace Coordinator
Sodexo —London
- £15.53 an hour
- Full-time
- Microsoft Office
- Communication skills
Quick apply
8d
Members Enquiry Casework Officer
Islington Council —Islington
- £42,912 - £44,235 a year
- Organisational skills
- Employee discount
5d

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workplace experience coordinator jobs near london, eng

Workplace Experience Coordinator

Cushman & Wakefield -
London

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Job details

11 days ago

Qualifications

Jira
Hospitality
Customer service
Organisational skills
Restaurant experience
Communication skills

Full job description

Job Title

Workplace Experience Coordinator

Job Description Summary

POSITION SUMMARY

The Workplace Experience Coordinator is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace.
The Workplace Experience Coordinator will be responsible for supporting day-to-day workplace experience operations, space readiness, and employee support within a dedicated zone or building. They will function as the “eyes and ears” of the workplace proactively identifying and solving issues before they impact the employee experience.
This role is also responsible for the end-to-end planning and execution of workplace programming, employee engagement initiatives, and onsite office events.
We are looking for a highly collaborative self-starter who enjoys solving problems, has fantastic communication skills, and can bring an elevated customer experience to employees and visitors in the workplace environment.

Job Description

Essential functions and responsibilities

Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding.
Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression.
Cultivate and maintain trusted relationships with end users and cross functional colleagues.
Act as the first line of response to user questions, troubleshoot issues, and follow up as required.
Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready.
Function as the “eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted.
Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette.
Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed.
Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant.
Follow escalation protocols, having all required knowledge of cross functional teams’ responsibilities
Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions.
Own the end-to-end planning, coordination, and execution of workplace programming, employee engagement initiatives, and onsite office events.
Manage workplace events and activities from initial planning through day-of execution and post-event follow-up, including coordination with vendors, stakeholders, and cross-functional teams.
Support meeting room and event space coordination, including assisting employees with bookings, monitoring space usage, and helping ensure operational capacity is effectively managed.

Key Competencies

Comfortable corresponding with executive-level clients and interacting with individuals at all levels.
Showcase exceptional emotional intelligence, empathy, and interpersonal awareness.
Detail-oriented, confident self-starter with exceptional organizational skills.
Maintain a “can do” mentality with the ability to act with minimal information and adapt in a fast-paced environment.
Demonstrate integrity, accountability, self-awareness, strong work ethic, and sound business acumen.
Project an approachable and professional image in personal appearance, manner, and demeanor.
Ability to work under pressure while maintaining a calm, solutions-oriented approach.
Ability to successfully use Slack as a primary communication tool, along with Google Workspace and other workplace technology platforms.
Comfortable using ticket management systems such as Jira and able to quickly learn new systems, tools, and applications.

IMPORTANT EDUCATION

Minimum of high school diploma or general education degree (GED).
College degree and/or related experience and training preferred.

Important experience

Minimum of 2 years of related work experience in workplace experience, hospitality, event planning, customer service, restaurant/bar operations, stage management, or other high-touch service environments requiring end-to-end coordination and execution of events and space management.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”

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Refine Your Search

workplace experience coordinator jobs in london, eng

Workplace Experience Coordinator

DayMaker Concierge

Team Coordinator

Customer Service & Cake Store Coordinator

Workplace Coordinator

Volunteer Coordinator

Relationship Manager

Fleet Coordinator

Workplace Experience Coordiantor

Workplace Host / Front of House Coordinator

Facilities Coordinator

Workplace Coordinator

Customer Service Coordinator

Centre Coordinator

Workplace and Experiences Coordinator

UCAS Advisor & Oxbridge Coordinator

Facilities Coordinator

Project Coordinator

Workplace Coordinator

Members Enquiry Casework Officer

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