Garden manager Work, Jobs in London, Gtl (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
22h
Urban Outfitters Department Manager - Covent Garden, London
Urban Outfitters —London
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
10d
Continuous Improvement Manager
Penguin Books Limited —London
- Up to £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
11d
Operations Manager
The Royal Horticultural Society —London
- £43,000 a year
- Full-time
9d
Store Manager | HOFF Covent Garden
HOFF —London
- Sales
- English
14d
Urban Outfitters Assistant Store Manager - Covent Garden, London
Urban Outfitters —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Studio & Operations Director
Alighieri —London
- From £45,000 a year
- Full-time
- Management
- Supervising experience
- Project management
Quick apply
9d
General Manager - The Royal Society of Arts
CH&CO —London
- Up to £78,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee assistance programme
- Employee discount
Copy Manager/Subeditor – Condé Nast Traveller (UK)
Conde Nast —London
- Full-time
- Hybrid work
- English
- Annual leave
- Employee assistance programme
Production Coordinator
ATG Entertainment Limited —London
- Weekend availability
- Administrative experience
- Travel
Curriculum and Quality Manager
Action Tutoring —London
- £37,355 - £39,164 a year
- Full-time
- Hybrid work
- Computer literacy
- Public speaking
- English
- Flexitime
Operations Manager
Henig Diamonds —London
- £30,000 - £40,000 a year
- Full-time
- English
- Analysis skills
- Driving
Quick apply
10d
Lead / Retail Supervisor (f/m/d) - Covent Garden
Arc'teryx —London
- Weekend availability
- Customer service
- Leadership
- Communication skills
Store Manager - Central London, Covent Garden (Full-Time, 40 hrs, Permanent)
Pandora Jewelry —London
- Full-time
- Sales
- Communication skills
- Employee discount
Office Manager (Chalgrove Primary School)
Barnet Council —London
- £36,585 - £40,182 a year
- Full-time
- English
- School
Marketing & Content Manager - Hatton Garden
PreOwned luxuries ltd —London
- £30,000 - £32,500 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
8d
Assistant Store Manager, Full-Time - Covent Garden
Reformation —London
- £34,000 - £40,000 a year
- Weekend availability
- Google Suite
- Sales
- Retail management
- Annual leave
Quick apply
14d
Store Manager - Covent Garden
J Barbour and Sons —Covent Garden
- Full-time
- Microsoft Outlook
- Management
- Sales
- Employee discount
- Referral programme
Quick apply
Senior Campaigns Manager, Quadrille
Penguin Books Limited —London
- £45,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Sales
9d
Supervisor at JENKI Covent Garden - Full Time
JENKI Matcha —London
- £15 an hour
- Full-time
- Hospitality
- Sales
- English
- Store discount
- Employee discount
Quick apply
11d

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Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time
22 hours ago

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

garden manager jobs in london, gtl

Zara Covent Garden Customer Experience Manager

Urban Outfitters Department Manager - Covent Garden, London

Continuous Improvement Manager

Operations Manager

Store Manager | HOFF Covent Garden

Urban Outfitters Assistant Store Manager - Covent Garden, London

Studio & Operations Director

General Manager - The Royal Society of Arts

Copy Manager/Subeditor – Condé Nast Traveller (UK)

Production Coordinator

Curriculum and Quality Manager

Operations Manager

Lead / Retail Supervisor (f/m/d) - Covent Garden

Store Manager - Central London, Covent Garden (Full-Time, 40 hrs, Permanent)

Office Manager (Chalgrove Primary School)

Marketing & Content Manager - Hatton Garden

Assistant Store Manager, Full-Time - Covent Garden

Store Manager - Covent Garden

Senior Campaigns Manager, Quadrille

Supervisor at JENKI Covent Garden - Full Time

I want to receive the latest job alerts for garden manager in london, gtl

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