Community liaison Work, Jobs in London (with Salaries)

Resident Liaison Officer
Sureserve —East London
- £30,000 - £35,000 a year
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Apprentice Resident Liaison Officer
Equans —Haringey
- £21,000 - £24,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Employee discount
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —North West London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01
Metropolitan Police —Putney
- £40,519 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
12d
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
Customer Service Assistant
Network Rail —London
- £27,464 a year
- Full-time
- English
- Annual leave
- Employee discount
2d
Clinic Receptionist
London School of Osteopathy —Bethnal Green
- £14.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
11d
Targeted Intercept Officer - Intelligence - Readvertised
National Crime Agency —London
- £37,428 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
4d
Resident Liaison Officer
Aaron Services —East London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
Recovery Worker - Hospital Liaison
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Weekend availability
- Hospital
- Communication skills
- Employee assistance programme
- Employee discount
Social Value Advisor - London and South East England
LHC Procurement Group —London
- £39,975 a year
- Full-time
- Hybrid work
- Travel
- IT
- Construction experience
- Employee discount
11d
Resident Liaison Officer
DCK Construction —Camden Town
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
Quick apply
11d
Substance Misuse Recovery Worker-Homelessness
North London NHS Foundation Trust —Enfield
- £36,943 - £44,900 a year
- Full-time
- Care plans
- Annual leave
Producer - 12-month Fixed Term Contract
Inspired Thinking Group (ITG) —London
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Venue Host
Madera at Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Community & Amenities Manager
JLL —London
- Seasonal
- Customer service
- Microsoft Office
- Administrative experience
7d
Senior Enrolment Officer
Regent College London —London
- £34,000 a year
- Full-time
- CRM software
- Customer service
- Mentoring
Quick apply
Subject Liaison Librarian, Bartlett Library (0.6 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Remote
- University
- In-person
- Communication skills
- Annual leave
2d

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Resident Liaison Officer

Sureserve -
East London

Quick apply

Job details

£30,000 - £35,000 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Microsoft Office
Communication skills

Full job description

At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. We are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We are looking for a proactive and customer-focused Resident Liaison Officer (RLO) to act as the bridge between our operational teams, clients, and residents throughout the delivery of retrofit and energy efficiency projects. You'll be responsible for building trust, coordinating appointments, resolving issues, and ensuring projects progress smoothly while maintaining a positive experience for residents at every stage.

What You'll Be Doing

Acting as the primary point of contact between residents and service delivery teams, ensuring clear, accurate and effective communication throughout projects.
Building positive relationships with residents and fostering trust between the business, clients and local communities.
Explaining project processes, planned works, retrofit measures and the benefits these improvements will provide.
Working closely with Project Managers, Contract Managers, Contract Delivery Managers, planners, subcontractors, clients and office teams to support successful project delivery.
Coordinating and scheduling appointments for surveys, installations and other project milestones, keeping all parties informed of progress.
Managing resident enquiries, complaints and concerns professionally and empathetically, escalating where appropriate and ensuring issues are followed through to resolution.
Supporting customer satisfaction monitoring activities and contributing positively to performance outcomes.
Maintaining accurate and up-to-date records of resident interactions, appointments, services requested and project outcomes.
Providing resident feedback and insights to management to help drive continuous service improvement.
Ensuring compliance with company policies, procedures and service standards.
Collaborating with planning and operational teams to maximise workforce productivity and minimise cancelled or missed appointments.

Essential Skills & Experience

Strong administration, organisation and attention to detail.
Excellent verbal and written communication skills.
Customer-focused with strong problem-solving abilities.
Able to work independently, use initiative and manage competing priorities.
Resilient and professional in a fast-paced environment.
Confident using IT systems and Microsoft Office.
Calm and effective when handling challenging situations.
Approachable, professional and skilled at building relationships with stakeholders.
Flexible approach to working hours when required.
Full UK driving licence and willingness to travel.

Desirable

Previous experience working on government-funded or grant-funded schemes.
Experience working with housing associations, local authorities or social housing providers.
Knowledge of retrofit and energy efficiency measures, including insulation, ventilation, solar PV, heating systems and wider home energy improvements.
Understanding of safeguarding and supporting vulnerable residents.

What we offer:

£30,000 to £35,000 + Company van and fuel card (business use)
29 days annual leave (includes statutory bank holidays and Christmas/New Year closure).
Employer-contributed pension scheme
Enhanced Maternity/Paternity leave, Flexible Benefits (Bike to Work, Health Shield care plan), and Employee Assistance Program.

Quick apply

Refine Your Search

community liaison jobs in london

Resident Liaison Officer

Resident Liaison Officer

Apprentice Resident Liaison Officer

Housing Officer / Transitional Housing Officer (North West London)

Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01

Resident Liaison Officer

Customer Service Assistant

Clinic Receptionist

Targeted Intercept Officer - Intelligence - Readvertised

Resident Liaison Officer

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

Recovery Worker - Hospital Liaison

Social Value Advisor - London and South East England

Resident Liaison Officer

Substance Misuse Recovery Worker-Homelessness

Producer - 12-month Fixed Term Contract

Venue Host

Community & Amenities Manager

Senior Enrolment Officer

Subject Liaison Librarian, Bartlett Library (0.6 FTE)

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