customer operations Work, Jobs in london (with Salaries)

Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
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10h
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
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Client Operations Analyst
InvestEngine —London
- Hybrid work
- English
- SQL
- Analysis skills
12d
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Customer Operations Executive
Ohme —London
- £24,420 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- English
- Driving
Quick apply
1d
Customer Operations Assistant
LOVESPACE —London
- £28,808 a year
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
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Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
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Customer Operations Agent (Collections)
Onmo —London
- £33,000 a year
- Hybrid work
- CRM software
- Customer service
- Negotiation
4d
Manager Customer Operations
SITA Switzerland Sarl —London
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Computer networking
- Work from home
- Employee assistance programme
Customer Operations Assistant - Part Time
LOVESPACE —London
- £13.85 an hour
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Customer Operations Assistant
Build Team —London
Operations & Client Relations Executive
Tour Partner Group —London
- Overtime
- Hybrid work
- Microsoft Office
- Organisational skills
- Computer skills
- Employee discount
- Gym membership
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2d
Customer Success Operations Manager
Bitrise —London
- £60,000 - £75,000 a year
- Remote
- SQL
- AI
- Communication skills
Quick apply
6d
Digital Customer Success Operations Manager
Soldo —London
- Full-time
- Financial services
- Employee assistance programme
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
10h
Head of Investment Operations (Back Office, AI Transformation)
InvestEngine —London
- Hybrid work
- AI
- Leadership
Card Acquiring, Business Banking Customer Operations Advisor
Monzo —London
- £28,050 - £35,475 a year
- Full-time
- Remote
- Banking
- Work from home
- Flexible schedule
2d
Client Partner
Beyond: Putting Data to Work Ltd —London
- £80,000 - £85,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Work from home
Quick apply
2d
Customer Success Operations & Strategy
Contentsquare —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
Customer Success Operations Manager (Planhat)
Corsearch —London
- Remote
- Salesforce
- SQL
- APIs

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Customer Operations Specialist

Storman Software LTD -
London

Quick apply

Job details

10 hours ago

Qualifications

Customer service
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves escalated/inbound client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues. Enters required and additional relevant information into databases while resolving customer issues achieving established goals and objectives for quality and productivity measures. May assist in the resolution research for new or previously unknown point of sale product issues.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience to assist in the coaching/training of less knowledgeable teammates. Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures, compliance and association regulations through the continued participation in on-going training and reference to online manuals. Assists less experienced Technical Customer Service Representatives with the interpretation of association guidelines, policies and compliance regulations.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 4 Years Relevant Exp

Preferred Qualifications

Typically Minimum 6 Years Relevant Exp
Previous customer service experience with a focus on payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
Computer skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

customer operations jobs in london

Customer Operations Specialist

Customer Operations Specialist

Client Operations Analyst

Customer Operations Specialist

Customer Operations Executive

Customer Operations Assistant

Ticket Office & Operations Assistant

Customer Operations Agent (Collections)

Manager Customer Operations

Customer Operations Assistant - Part Time

Customer Operations Assistant

Operations & Client Relations Executive

Customer Success Operations Manager

Digital Customer Success Operations Manager

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Head of Investment Operations (Back Office, AI Transformation)

Card Acquiring, Business Banking Customer Operations Advisor

Client Partner

Customer Success Operations & Strategy

Customer Success Operations Manager (Planhat)

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