Front desk manager Work, Jobs in London (with Salaries)

Assistant Head Concierge
SOFITEL —London
- Full-time
- Hotel
- Supervising experience
- Organisational skills
Quick apply
1h
Assistant Front Desk Manager
Rosewood London —London
- Full-time
- Hotel
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
2d
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
9d
Front Desk Manager
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
11d
Assistant Front Office Manager
The Hoxton —London
- Weekend availability
- Hospitality
- Bar
- Front desk
- Life insurance
Quick apply
1d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Assistant Front Office Manager
Dorsett Canary Wharf —Canary Wharf
- £37,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
4d
Assistant Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Guest Service Manager- Assistant Front Office Manager
Holiday Inn Express London-Excel —East London
- £34,711.94 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Free parking
- Employee assistance programme
Front Office Manager (maternity cover)
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Front Office Manager
Hilton London Angel Islington —London
- £36,000 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
9d
Night Assistant Front Office Manager
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee discount
Quick apply
11d
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
3d
Receptionist / head of memberships
Stag Lodge Stables —London
- From £30,000 a year
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
3d

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Assistant Head Concierge

SOFITEL -
London

Quick apply

Job details

Full-time
1 hour ago

Qualifications

Supervising experience
Organisational skills
Leadership
Communication skills
Hotel experience

Full job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking an experienced and service-driven Assistant Head Concierge to join our passionate Concierge team. This is an exciting opportunity for a hospitality professional who thrives on delivering personalised service, sharing local expertise, and leading a team dedicated to exceeding guest expectations.

As Assistant Head Concierge, you will work alongside the Head Concierge to ensure the smooth operation of the department while creating memorable moments for our guests. From arranging exclusive dining experiences and transportation to coordinating bespoke requests and supporting VIP arrivals, no two days will be the same.

What You Will Do

Deliver exceptional concierge services and personalised recommendations for guests.
Arrange restaurant reservations, theatre tickets, transportation, tours, and travel bookings.
Coordinate airport meet-and-greet services and other bespoke guest experiences.
Oversee the safe handling, storage, and dispatch of guest luggage.
Manage guest correspondence, messages, mail, and key services.
Support the supervision and development of the Concierge team.
Assist with rota planning and departmental scheduling.
Develop and deliver training initiatives to maintain luxury service standards.
Maintain awareness of hotel events, functions, and VIP arrivals.
Ensure compliance with LQA, Sofitel and Accor brand standards and procedures.
Assist with valet and vehicle parking services when required.

Qualifications

Previous Concierge experience within a luxury hotel environment.
Supervisory or leadership experience within Front Office or Concierge operations.
Outstanding communication and interpersonal skills.
Extensive knowledge of London's restaurants, attractions, entertainment, and transport networks.
A passion for delivering exceptional guest experiences.
Strong organisational skills with the ability to multitask in a fast-paced environment.
A warm, professional, and proactive approach aligned with Sofitel's luxury service culture.

Additional Information

Managed Hotels.

Quick apply

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