Hybrid account manager Work, Jobs in London (with Salaries)

Account manager
SECCL —London
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
Senior Manager, Account Management
Vena Solutions —London
- £93,797 - £126,902 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Account Manager
Xelix —London
- £47,000 - £84,500 a year
- Full-time
- Hybrid work
- Sales
- Annual leave
- Employee discount
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Account Manager
Right Formula —London
- £500 a day
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance programme
Account Manager
CH&CO —London
- £50,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Junior Account Manager
Hexarad —London
- Up to £65,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2h
Corporate Account Manager
DNA Payments —London
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Business
- Employee assistance programme
Quick apply
4d
Account Manager | Healthcare
Health & Tech —London
- Full-time
- Analysis skills
- Annual leave
Quick apply
1d
Account Manager - EdTech
FIND. —London
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Communication skills
Quick apply
4d
National Account Manager (RPO)
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
- Profit sharing
- Annual leave
Quick apply
4d
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Key Account Manager - Global Accounts - UK
Malt —London
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
8d
Consumer Credit Merchant Support Manager
paypal —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Annual leave
Account Manager
Bedrock Learning —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
9d
Customer Success Manager, Growth - EMEA
Vanta —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
Senior Account Manager
SEON Technologies —London
- £82,200 - £111,120 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
3d
Client Account Manager
Albourne Partners —London
- Full-time
- Microsoft Office
- Bachelor's degree
- Time management
- Health & wellbeing programme
- Life insurance
Finance Manager ( 4 days per week )
National Association of Flower Arrangement Societies —London
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Work from home
Quick apply
3d

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Account manager

SECCL -
London

Apply Now

Job details

Full-time
£65,000 - £80,000 a year

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Sabbatical

Qualifications

B2B
Relationship management
APIs
Customer support

Full job description

Location

London

Employment Type

Full time

Location Type

Hybrid

Department

Customer

Compensation

£65K – £80K

Hybrid with 2-3 days a week in our London office

About us

Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.

We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

The role

We’re looking for an Account manager to join our team. Reporting into the Head of account management, you’ll work closely with teams across Customer support, Launch, Product and Commercial to manage and grow relationships with our customer firms, acting as a trusted commercial partner to senior stakeholders across their business. As we continue to scale and support the evolving needs of the advice and fintech market, this is an exciting opportunity to play a key role in delivering a market-leading customer experience and helping firms achieve their growth ambitions through Seccl.

Our team is a collaborative and customer-focused group, working closely with firms to help them realise the full value of our platform and capabilities. The team sits at the heart of our growth strategy, combining relationship management, commercial thinking and deep industry knowledge to deliver exceptional outcomes for our customers. You’ll play a key role in strengthening long-term partnerships, driving adoption of new features and helping shape the future experience we provide to firms across the market.

On a typical day you will be…

Owning and managing a portfolio of complex customer accounts, building trusted relationships with senior stakeholders across commercial, operational and leadership teams

Developing strategic account plans that align customer growth objectives, operational priorities and our commercial goals

Driving adoption of new platform features and capabilities

Running regular business and governance reviews with confidence, using insight and performance data to drive clear actions and decisions

Tracking and identifying risks and growth opportunities including renewals, cross sell and upsell opportunities - balancing customer needs, commercial priorities and long-term partnership goals

Supporting customers through incidents, escalations and ambiguous situations with calm, clear and commercially aware communication

Collaborating cross-functionally with Product, Launch, Customer Support and wider Commercial teams to deliver a seamless customer experience

Acting as the voice of the customer by sharing feedback, identifying opportunities and helping shape future improvements

This role’s for you if...

You have proven experience managing complex B2B customer relationships, ideally within advice, platform, fintech or financial services technology

You’re comfortable building trust with and influencing senior stakeholders and acting as a strategic partner, including when priorities are unclear or conversations are sensitive

You have strong commercial awareness and experience identifying growth opportunities within customer accounts

You’re comfortable working with ambiguity, using judgement to create structure, make progress and bring others with you

You’re comfortable using data and insights to inform account planning and decision making

You’re proactive about your own development and progression, and you’re motivated by ownership rather than waiting for direction

You’re confident handling complex queries and sensitive situations with professionalism and empathy

You have an understanding of the regulatory environment, including Consumer Duty and its impact on customers

You can explain technical concepts, including APIs and integrations, in a clear and practical way

This role isn’t for you if...

You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression

You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet

You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen

You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

What’s in it for you…

We offer a generous mix of benefits for the things that really matter to our people, including:

A salary between £65,000 and £80,000 – dependant on experience + reviewed annually

27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave

Two volunteering days per year

Option to work abroad for up to six weeks a year

Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget

Length of service award – one month paid sabbatical at eight years

✅ 6% employer pension contribution, and life assurance

Private medical insurance with AXA Health

Enhanced Parental leave

MacBook and up to £500 home office set up budget

£750 per person learning budget

Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace

Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy

Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

Our culture

We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Interview process

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

First stage – 45 mins competencies-based interview with the hiring manager
Second stage – one-hour technical interview or assessment
Final stage – 45 mins bar-raiser culture-based interview

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.

Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!

Apply Now

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