Process lead Work, Jobs in London (with Salaries)

Department Manager
NEXT —London
- Full-time
- Customer service
- Retail management
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
10d
Programme Leader - Heath Science - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
7d
Programme Management Office (PMO) Lead
Carwow —London
- Full-time
- Hybrid work
- PMP
- IT
- Leadership
Change & Process Lead
Arch Capital Group Ltd. —London
- Full-time
- Continuous improvement
- Communication skills
Part-Time Sales Role - Ideal for Creatives
Freddie's Flowers —London
- £120 - £600 a day
- Bilingual
- Customer service
- In-person
- Paid training
- Referral programme
Quick apply
9d
Programme Lead
BeyondAutism —Wandsworth
- £45,496 - £50,160 a year
- Full-time
- Management
- Leadership
- Communication skills
- Referral programme
- Sick pay
Quick apply
4d
Lead, Sourcing & Supplier Relations
McKesson —London
- Microsoft Excel
- Master's degree
- Project management
Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Transformation Lead, Supply Chain
National Westminster Bank PLC —London
- £73,800 - £110,700 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Annual leave
14h
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Operations Manager
Preventt Limited —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
Quick apply
2d
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
9d
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
10d

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Department Manager

NEXT -
London

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Customer service
Retail management

Full job description

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 13:15 - 21:45; Tue 09:00 - 17:30; Wed 09:00 - 17:30; Fri 09:00 - 17:30; Sat 09:00 - 17:30

About the role

As a Department Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.

What’s in (your) store for you…

Customer Experience - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
Lead by example - you’ll lead by example, energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visit
Store targets - you’ll support the wider management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitability
Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too
Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count
Store Operations - you’ll carry out opening and closing activates, including key holder duties in line with company processes and procedures
Executing the new - you’ll support with new product launches, floor set moves and audits across the store, ensuring you and all team members are trained ready to complete all tasks required

About you

A wealth of experience -

With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs
You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results
Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams
Collaborate with purpose - You engage with purpose, collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create
Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
Fast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done

Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:

Set flexible working schedules to suit both the business and your lifestyle
25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
Exclusive offers from over 3,500 retailers through Reward Gateway
Incentives and competitions with amazing prizes that run all year round
Access to free financial, health, and wellbeing services, including 24/7 digital GP
Learning and development opportunities, as well as on-the-job training

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected](please include 'Workplace Adjustments' in the subject line)

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.

Apply Now

Refine Your Search

process lead jobs in london

Department Manager

Customer Experience Lead

Admissions Administrator

Programme Leader - Heath Science - University of East London

Rehab Services Lead

Programme Management Office (PMO) Lead

Change & Process Lead

Part-Time Sales Role - Ideal for Creatives

Programme Lead

Lead, Sourcing & Supplier Relations

Global Operations Coordinator - BCG Institute

Transformation Lead, Supply Chain

Anthropic Fellows Program, AI Safety

Head Of Customer Experience

Team Lead - US Operations

Operations Manager

Senior Consultant

Customer Operations Supervisor

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Operations Manager

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