Student accommodation Work, Jobs in London (with Salaries)

Student Experience Team Member
Unite Students —London
- £29,160 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Customer Support Assistant - Part Time
urbanest —London
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Customer Service Representative - Baker Street, London
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Front of House Receptionist
Inspired —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Campus & Student Services Coordinator
Gemological Institute of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Activity Leader
ABC Education —London
- £586.08 a week
- Remote
- English
- Annual leave
Operations Intern
GoBritanya —London
- £13 an hour
- Temporary
- Hospitality
- Customer service
- English
Quick apply
3d
Customer Service Advisor - Part Time
YourTRIBE —London
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Concierge
Fifty One London —London
- £30,000 - £34,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
12d
Customer Service Advisor
YourTRIBE —London
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
5d
Operations Intern
Londonist Hospitality Limited —London
- £12.71 an hour
- Weekend availability
- Administrative experience
- In-person
- Business
Quick apply
7d
Centre Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Annual leave
- Employee assistance programme
6h
HBO Streaming PR Apprentice
Warner Bros. Discovery —London
- £25,650 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
5d
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Team Member
Unite Students —London
- £11,544 a year
- IT
- Annual leave
- Employee assistance programme
5d
Summer School Counsellor
Oxford Royale - UK Summer Vacancies —London
- Seasonal
- English
- Organisational skills
- In-person
Quick apply
Residence Life Administrator - NYU London
New York University —London
- Weekend availability
- Computer literacy
- University
- Communication skills
6d

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Student Experience Team Member

Unite Students -
London

Apply Now

Job details

Fixed term contract
£29,160 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality
Customer service
Organisational skills
IT
Time management

Full job description

Student Experience Team Member

At Unite Group, we create Homes for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Unite Students brand.

Be the friendly face that makes every student feel at home.

Location: London City

Contract Type: FTC for 3 months

Working hours: 37.5 hours per week, working 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

Salary: £29,160 + bonus + benefits

As a Student Experience Team Member, you`ll play a key part in delivering a warm, safe, and inclusive environment where students feel supported and valued. You`ll work closely with your Student Experience Team Leader, peers, housekeeping, facilities, and Resident Ambassadors to create positive everyday experiences?"from welcoming students at reception to resolving issues quickly, leading flat viewings, and helping organise vibrant community events. Every day you`ll make a real impact, connecting with students, driving bookings, and helping build a place they`re proud to call home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

Providing a friendly front of house reception and building strong rapport with students.
Responding quickly to student feedback and guiding them to the right support when needed.
Supporting sales efforts through viewings, answering enquiries, and attending university and housing events.
Helping to deliver community-building events with Resident Ambassadors.
Maintaining a safe, clean, and well-kept environment that students can be proud to call home.
Work closely with day and night teams to ensure seamless service and handovers.
Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

Demonstrate excellent customer service skills, ideally with a background in hospitality or retail, to create positive and welcoming experiences for students.
Be warm, caring, and approachable, confident in communicating and answering student inquiries efficiently.
Possess strong time management and organisational skills to handle multiple responsibilities efficiently.
Take pride in doing what`s right and supporting others.
Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere.
Taking ownership of problems and act quickly to resolve issues, ensuring student satisfaction and safety.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we built a culture and a reward package to support you in bringing your full, authentic self to work, including:

A performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
A generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
Free volunteering day per year to make a difference!
Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.

Apply Now

Refine Your Search

student accommodation jobs in london

Student Experience Team Member

Customer Support Assistant - Part Time

Accommodation Advisor

Customer Service Representative - Baker Street, London

Customer Support Assistant

Customer Service Consultant

Front of House Receptionist

Campus & Student Services Coordinator

Activity Leader

Operations Intern

Customer Service Advisor - Part Time

Concierge

Customer Service Advisor

Operations Intern

Centre Administrator

HBO Streaming PR Apprentice

Night Concierge

Housekeeping Team Member

Summer School Counsellor

Residence Life Administrator - NYU London

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