Work from home helpdesk Work, Jobs in London (with Salaries)

IT Helpdesk/Systems Administrator
Fenris Creations —London
- Full-time
- Remote
- Assembly
- Travel
- Scripting
- Flexible schedule
- Life insurance
Quick apply
9d
Student Support Officer
Ravensbourne University London —London
- £27,963 a year
- Part-time
- English
- IT
- Employee assistance programme
- Flexible schedule
1d
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Customer Support Consultant - UK
Redcat Pty Ltd —East London
- Hybrid work
- Hospitality
- Software troubleshooting
Quick apply
6d
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
5d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
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- Free parking
- Employee discount
Helpdesk and Technical Compliance Coordinator
Sodexo —London
- £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
7d
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
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1d
Receptionist
ISS Facility Services —London
- Microsoft Powerpoint
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Sales Assistant
Frette —London
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
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- Flexible schedule
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Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
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Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
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Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
1d
Customer Service Lead
MAGIC —London
- Full-time
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Quick apply
Customer Care Manager
One Retail Group —London
- Hybrid work
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IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
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Workplace Specialist
Peloton —London
- Google Suite
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Cyber Security Presales Consultant
Wanstor —London
- Full-time
- Hybrid work
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- Communication skills
- Annual leave
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Support and Maintenance Engineer
Fractional Talent —London
- Remote
- AWS
- JavaScript
- APIs
Quick apply
6h

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IT Helpdesk/Systems Administrator

Fenris Creations -
London

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Company pension
Flexible schedule
Life insurance

Qualifications

Jira
System administration
Computer repair
Git
Bash (Unix shell)
Assembly
DHCP
Confluence
Perforce
LDAP
Scripting
Computer networking
DNS
Ruby
Mac OS
IT
Communication skills
Python
PowerShell
Active Directory
VPN

Full job description

Description

Fenris Creations is looking for an experienced IT Helpdesk Systems Administrator to join its global IT Operations team, based in our London studio.

As the only IT Operations team member based in London, your day-to-day colleagues will be the London studio team, whose IT needs you will help ensure are met, that their accounts, access, equipment and licenses are set up accurately and on time. Your team, however, is the globally distributed IT Operations team: you will work closely with them through shared processes, tools and communication channels to support Fenris Creations staff in other studios, and you will participate in maintaining and managing both local and global IT server and services infrastructure. Occasional travel to the Iceland office may be needed.

Your Tasks

Provide general IT support to London studio staff and the office
Source, assemble, set up and deliver end-user workstations and equipment (Windows, macOS)
Support and maintain end-user desktops, laptops and other office IT equipment and resolve IT helpdesk issues for local and remote users
Set up and maintain end-user accounts, access and licenses
Manage London IT assets and inventory
Participate in forward planning to ensure the London studio IT needs are identified and fulfilled
Participate in maintenance, patching, monitoring, and control of local and global IT hardware and software systems and infrastructure (networking, servers, storage etc.)
Take on other helpdesk and system administration related tasks and responsibilities as required

Your Profile

Experience and proficiency managing various end-user IT needs
Knowledge and experience working with Active Directory, Microsoft 365 and Entra ID
Knowledge and experience assembling, troubleshooting, and repairing desktop computers
Knowledge of core networking concepts such as DNS, DHCP, LDAP, SSO, VPN, HTTP etc.
Scripting or programming language skills are beneficial, e.g. PowerShell, Bash, Python, Ruby
Understanding of basic IT security concepts
Excellent communication skills and the ability to work well with local and distributed teams
A service- and solutions-oriented mindset

Bonus points:

Relevant training/education in system administration such as Microsoft certifications
Git/Perforce SCM knowledge/experience
Experience using collaboration and ticketing tools like Jira and Confluence

What We Can Offer You

The inspiring challenge of working on a pioneering, ambitious project with great coworkers.
An opportunity to learn and grow within an international company.
A multicultural work environment that encourages growth, creativity, and innovation.
Free breakfasts, lunches, drinks, and snacks in the office.
A family friendly work environment with flexible work hours.
Employer contributory pension plan.
Life Insurance.
Private medical and Dental for you and your family.
Annual Commuting Allowance.
Monthly Home Working Allowance.
Annual Fitness Allowance.
Discretionary quarterly and annual performance sharing plan.

About Fenris Creations

Fenris Creations is an independent video game developer headquartered in Reykjavík, Iceland, with studios in London and Shanghai. Founded in 1997, the studio is renowned for creating deep, player-driven virtual worlds that connect communities across the globe.

Fenris Creations rose to international acclaim with the launch of EVE Online in 2003, a groundbreaking MMORPG that redefined emergent gameplay and player-driven storytelling. Since then, the company has continued to push boundaries through ambitious game development, technological innovation and immersive online experiences.

At Fenris Creations, we believe great virtual worlds are built through collaboration, curiosity, and courage. We create an environment where respect, open dialogue, and creativity thrive, empowering both our teams and our players to shape meaningful experiences together.

Now independently owned once again as of May 2026, Fenris Creations continues its mission to pioneer the future of virtual worlds and online games.

Our name draws inspiration from Norse mythology and honors the studio’s very first published game concept, Hættuspilið (“Danger Game”), created in 1997.

Join us in building worlds more meaningful than real life.

Quick apply

Refine Your Search

work from home helpdesk jobs in london

IT Helpdesk/Systems Administrator

Student Support Officer

Graduate Cloud Support Engineer

Customer Support Consultant - UK

Service Delivery Analyst

IT Systems Administrator

Helpdesk and Technical Compliance Coordinator

Contract Support Administrator

Receptionist

Sales Assistant

Digital Systems Manager

Contract Support Administrator

Sales Administrator

Tier 2 Customer Support Engineer

Customer Service Lead

Customer Care Manager

IT Technical Systems Analyst (Applications Team)

Workplace Specialist

Cyber Security Presales Consultant

Support and Maintenance Engineer

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