Full time Work, Jobs in London Borough Of Bromley, Gtl (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Residential Child Care Worker - Clannad
Five Rivers Child Care Ltd —Orpington
- £26,545 - £29,829 a year
- Full-time
- Childcare
- Experience working with children
- IT
- Paid training
- Annual leave
Quick apply
5d
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Ward Clerk
Priory —Bromley
- £26,300 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Yard Operative
Selhurst Timber Ltd —Orpington
- £30,000 - £33,000 a year
- Full-time
- Forklift
- In-person
Quick apply
9d
Teaching Assistant
London Borough of Bromley —London Borough of Bromley
- £18,749.03 - £26,273.00 a year
- Supervising experience
- Communication skills
- School
Wide Format Print Finisher
Wasserman Live —Orpington
- £30,000 - £33,000 a year
- Weekend availability
- Assembly
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Garden Maintenance Operative
J C Landscapes Ltd —Orpington
- £25,000 - £30,000 a year
- Full-time
- In-person
- Free parking
Quick apply
13d
Office Manager
London Borough of Bromley —London Borough of Bromley
- £32,656.74 - £38,009.00 a year
- Monday to Friday
- IT
- School
Sales Support – Healthcare
Carefirst24 —Westerham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
Quick apply
7d
Sales Assistant
Guapo Marketing LTD —Greenwich
- £400 - £600 a week
- Part-time
- Sales
- No experience needed
- In-person
- Free parking
Quick apply
7d
Executive Assistant & Business Admin Support
J-Tech Systems —Coulsdon
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Work from home
Quick apply
9d
Imaging Assistant
LycaHealth —Orpington
- £26,436.80 a year
- Weekend availability
Pupil Records Administrator
Parkwood Hall Co-operative Academy Swanley —Swanley
- From £24,950 a year
- Full-time
- Maintenance
- In-person
- School
- Free parking
Quick apply
Warehouse Assistant
Smith & brock LTD —London
- £25,420.00 - £40,177.42 a year
- Full-time
- Heavy lifting
- Forklift
- Quality control
Quick apply
7d
Invoice Clerk
Reactive Zero Two Limited —London
- £29,000 a year
- Full-time
- In-person
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
18h
Customer and Trading Manager - Nightshift
Sainsbury's —Orpington
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
NHS 111 Health Advisor - Croydon
London Ambulance Service NHS Trust —Croydon
- £30,630 - £32,346 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
1d
Sales Executive
Loupe —Croydon
- £13.37 an hour
- Full-time
- Merchandising
Quick apply
Sales Associate
2KMarketing —Dartford
- £490 - £650 a week
- Part-time
- No experience needed
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
14d

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Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Contract management
Microsoft Outlook
Client engagement
Customer service
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Relationship management
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

full time jobs in london borough of bromley, gtl

Service Delivery Coordinator

Residential Child Care Worker - Clannad

Front of House Receptionist

Ward Clerk

Yard Operative

Teaching Assistant

Wide Format Print Finisher

Garden Maintenance Operative

Office Manager

Sales Support – Healthcare

Sales Assistant

Executive Assistant & Business Admin Support

Imaging Assistant

Pupil Records Administrator

Warehouse Assistant

Invoice Clerk

Customer and Trading Manager - Nightshift

NHS 111 Health Advisor - Croydon

Sales Executive

Sales Associate

I want to receive the latest job alerts for full time in london borough of bromley, gtl

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