Full time Work, Jobs in London Ec3v (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Contract Support
Ethos Facilities Limited —Westminster
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
7d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Patient Enquiries & Bookings Admin Assistant
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- University
- Communication skills
14d
Customer Experience Supervisor
Wellbeing Medical Group —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Administration Assistant
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- Administrative experience
- Employee discount
10d
Office Administrator
Harris Federation —London
- £31,086 - £31,530 a year
- Full-time
- Administrative experience
- School
11d
Property Inventory Clerk
Belfore Inventories —London
- £27,000 - £29,000 a year
- Full-time
- Customer service
- No experience needed
- Travel
- Sick pay
Quick apply
9d
HR Administrative Assistant
Rhythmic Care UK Ltd —Ilford
- £26,437 - £27,000 a year
- Full-time
- English
- Administrative experience
- Bachelor's degree
- Sick pay
Quick apply
Receptionist and Hospitality Assistant
Rapport —London
- £36,000 a year
- Full-time
- Employee assistance programme
3d
Operation Assistant - Store Base
Sign of the Times —London
- From £23,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Receptionist
BidvestNoonan —London
- £31,500 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
Warehouse Operative
Interlink Direct Ltd —Woodford Green
- From £27,000 a year
- Full-time
- English
- Forklift
- Driving
Quick apply
Help Desk Operative
Hackney Borough Council —Hackney
- £44,937 - £45,852 a year
- Weekend availability
- Communication skills
12d
Collection/Delivery Driver
Nella Cutlery Services —East London
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Stocktaker
nGeneration —London
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Ward Clerk - ICU
Cleveland Clinic London —London
- £30,596.00 - £32,030.69 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme

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Customer Service Consultant

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

full time jobs in london ec3v

Customer Service Consultant

Customer Assistant

Contract Support

Visa Documentation Agent

Sales Assistant

Zara Operations Store Specialist

Patient Enquiries & Bookings Admin Assistant

Customer Experience Supervisor

Administration Assistant

Office Administrator

Property Inventory Clerk

HR Administrative Assistant

Receptionist and Hospitality Assistant

Operation Assistant - Store Base

Receptionist

Warehouse Operative

Help Desk Operative

Collection/Delivery Driver

Stocktaker

Ward Clerk - ICU

I want to receive the latest job alerts for full time in london ec3v

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