Commercial manager Work, Jobs in London Se15 (with Salaries)

Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
2d
Commercial Innovation Manager
Immediate Media Co —London
- £60,000 - £65,000 a year
- Hybrid work
- Sales
- Project management
Quick apply
5d
Commercial Manager/Lead
Blue Book Partners —London
- £130,000 - £150,000 a year
- Full-time
- Contracts
- Leadership
13d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Strategic Account Manager
Addison Lee —London
- Up to £60,000 a year
- Hybrid work
- Sales
- Organisational skills
- Negotiation
- Health & wellbeing programme
- Annual leave
13d
Senior Manager, Customer Strategy & Transformation Delivery
Bupa —London
- £90,000 a year
- Full-time
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Marketing Manager
Hackstons —London
- £55,000 - £65,000 a year
- Full-time
- CRM software
- Management
- English
- Store discount
- Employee discount
Quick apply
13d
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Commercial Manager
Kier Group —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
5d
Commercial Manager
Rah Studios Limited —London
- £34,195.62 a year
- Full-time
- Project management
- Leadership
- Communication skills
- Free parking
Quick apply
Commercial Partnerships Manager
Heim —London
- £65,000 - £85,000 a year
- Full-time
- Hybrid work
- Sales
- English
- AI
Quick apply
Commercial Finance Manager
Dean Group (Ireland) —London
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- ERP systems
- Annual leave
- Employee discount
Quick apply
Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
6d
Commercial Cleaning Contract Manager, London
The Clean Space —London
- £40,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Commercial Manager
ISS Facility Services —London
- Contracts
- Leadership
Senior Commercial Finance Manager FTC
Cote Restaurants —Kensington
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Employee discount
Quick apply
7d
BUSINESS INSIGHTS & COMMERCIAL EFFECTIVENESS MANAGER
Almirall —Uxbridge
- Full-time
- Data analysis skills
Junior Commercial Partnerships Manager
HelloFresh —London
- Hybrid work
- Business development
- Project management
- In-person
- Work from home
- Employee assistance programme
Quick apply
Africa Based - Commercial Manager
Editec —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Commercial Manager
SCS Railways —London

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Customer Success Manager

Mentorhero
London

Quick apply

Job details

Permanent | Full-time
£60,000 - £80,000 a year
2 days ago

Qualifications

B2B
Account management

Full job description

Customer Success Manager - mentorhero
Full time | London (hybrid) | £60,000-£80,000

This role is focused on mentor and mentee experience, not B2B account management. You will own the matching, briefing and delivery of every mentoring relationship on the platform, working directly with individuals rather than managing commercial accounts.

About mentorhero

mentorhero is a global career mentoring platform connecting students, job seekers and career professionals with industry mentors through structured 30 minute virtual sessions. We call it micro-mentoring: short, high value conversations that help people get unstuck in their careers, at scale.

We work with corporate partners and universities to bring mentoring to the people who need it most, and we are building the operational engine that makes every match feel personal, well prepared and genuinely useful.

The Role

You will be our first full time hire and the person responsible for making sure every mentor and mentee on the platform has a great experience, from first conversation to completed session.

This is a senior, autonomous role. There is no team to manage and no one checking your work line by line, so you will need to be comfortable making judgment calls, keeping meticulous records and owning outcomes end to end. We will give you the playbook: the matching approach, briefing templates and communication style. Your job is to run it brilliantly, spot what is not working, and tell us when it needs to change.

Accuracy and follow through matter enormously here. Nothing should fall through the cracks.

What you will be doing

Speaking directly with mentees to understand their goals and challenges
Matching mentees with the right mentor based on need, availability and fit
Creating clear briefings for both mentor and mentee ahead of every session
Booking sessions into calendars and managing reschedules
Communicating with mentors and mentees by email throughout the relationship
Keeping accurate records of every match, including mentor availability and any issues that arise

What this role does not include: commercial negotiations, pricing, contract terms or renewal conversations with corporate partners. Those sit with the founding team. You may occasionally support with partner facing updates, but the core of this role is the mentor and mentee experience.

What we are looking for

3 to 5 years experience in customer success, client success or account management
At least 2 years of that in a startup environment
A genuine hands on doer who is comfortable rolling up their sleeves in a small, fast moving team where there is no big back office to lean on
Experience managing two sided relationships, where both parties need separate handling. Background in recruitment, staffing or agency account management is a strong fit
Highly organised, with a low tolerance for dropped detail or missed follow ups
Confident written communicator, equally comfortable writing to a mentee in their twenties and a senior industry mentor
Senior enough to take full ownership without being hand-held, and to flag proactively when something in the process needs to change

The Package

£60,000-£80,000 base salary

Pay: £60,000.00-£80,000.00 per year

Experience:

'working in a startup': 2 years (required)

Work Location: Hybrid remote in London SW8

Quick apply

Refine Your Search

commercial manager jobs in london se15

Customer Success Manager

Commercial Innovation Manager

Commercial Manager/Lead

Client Engagement Manager

Strategic Account Manager

Senior Manager, Customer Strategy & Transformation Delivery

Marketing Manager

Coffee Operations Manager

Commercial Manager

Commercial Manager

Commercial Partnerships Manager

Commercial Finance Manager

Customer Experience Optimisation Manager

Commercial Cleaning Contract Manager, London

Commercial Manager

Senior Commercial Finance Manager FTC

BUSINESS INSIGHTS & COMMERCIAL EFFECTIVENESS MANAGER

Junior Commercial Partnerships Manager

Africa Based - Commercial Manager

Commercial Manager

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