Client advisor Work, Jobs in London W1s (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
2d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Sales Advisor
Polène Paris —London
- From £28,000 a year
- Weekend availability
- Bilingual
- Merchandising
- English
Quick apply
Customer Service Advisor
R T QUAIFE ENGINEERING LTD —Sevenoaks
- From £14 an hour
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
2d
Sales/Customer Service Advisor
SKB marketing —West London
- £24,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Flexible schedule
Quick apply
9d
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Sales Advisor
Gateway Solutions —London
- £500 - £700 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Employee stock ownership plan
Quick apply
Independent Living Advisor
People Places Lives Ltd. —Camden Town
- £28,860 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
22h
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
Employment Advisor
Get Set UK 1 —London
- £28,500 - £31,000 a year
- Monday to Friday
- Sales
- Communication skills
- Employee assistance programme
Quick apply
9d
Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales Advisor
Sprinters Marketing —Camden Town
- £488.40 - £600.00 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Flexitime
- Employee stock ownership plan
Quick apply
Customer Service Advisor (Entry-Level)
Khoshi Global LTD —Iver
- £350 - £550 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Flexible schedule
Quick apply
15h
Brand Ambassador
Gateway Marketing ( Incorporation With Antzara Organisation ) —London
- £350 - £550 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
3d
Client Advisor
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
15h
Protection Advisor
Pillar Finance —Beckenham
- £25,000 - £40,000 a year
- Full-time
- Sales
- Driving
- Financial services
- Free parking
- Profit sharing
Quick apply
4d
Sales Advisor
Zohra Marketing —Uxbridge
- Full-time
- Sales
- English
- In-person
- Flexible schedule
Quick apply
3d
Immigration Consultant
Arash&co —North London
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
Quick apply
2d
Sales Assistant
23rd Marketing Ltd —Orpington
- Part-time
- Sales
- English
- Analysis skills
- Free parking
Quick apply
11d

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Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

client advisor jobs in london w1s

Customer Service Advisor

Customer Success Manager

Client Engagement Manager

Sales Advisor

Customer Service Advisor

Sales/Customer Service Advisor

Customer Service Advisor

Sales Advisor

Independent Living Advisor

Front of House & Office Coordinator

Employment Advisor

Claims Support Advisor

Sales Advisor

Customer Service Advisor (Entry-Level)

Brand Ambassador

Client Advisor

Protection Advisor

Sales Advisor

Immigration Consultant

Sales Assistant

I want to receive the latest job alerts for client advisor in london w1s

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