Join an iconic Lincolnshire brand where great hospitality, great food and good coffee, done right, come together.
We're looking for a friendly, reliable and adaptable Food & Beverage Assistant to join our team.
This is a varied role for someone who enjoys working with people but is equally comfortable rolling up their sleeves behind the scenes. You'll be involved in all aspects of our food and beverage operation, from preparing and serving quality food and drinks to delivering excellent customer service and helping create a welcoming experience for every guest.
If you're someone who thrives in a busy environment, enjoys working as part of a team, and takes pride in doing things properly, we'd love to hear from you.
What you'll be doing
No two days are the same, but your responsibilities will include:
- Preparing and cooking menu items to company standards
- Assisting with food preparation and kitchen organisation
- Maintaining high standards of food presentation and service
- Ensuring dining, service and kitchen areas are clean, organised and welcoming
- Following food safety, hygiene and health and safety procedures at all times
- Serving customers in a friendly, knowledgeable and professional manner
- Taking customer orders and processing payments accurately
- Supporting colleagues across the café, restaurant and kitchen as required
What we're looking for
We're interested in attitude as much as experience. You'll be:
- Friendly, approachable and customer-focused
- Passionate about delivering excellent hospitality
- Confident preparing and cooking food in a busy environment
- Able to work efficiently while maintaining quality standards
- Reliable, organised and adaptable
- A strong team player who enjoys supporting colleagues
- Willing to learn and develop new skills
- Comfortable working flexibly, including weekends and busy periods
Experience that's helpful but not essential
- Previous experience in hospitality, catering, cafés, restaurants or food service
- Experience preparing or cooking food in a commercial environment
- Food hygiene certification
- Knowledge of food safety and allergen requirements
We're looking for someone who takes pride in creating great experiences for customers, enjoys working collaboratively, and wants to contribute to a business built on heritage and expertise, community and connection, growth and learning, and sustainability, responsibility and transparency.
If you're passionate about great food, great service and being part of a fantastic team, we'd love to hear from you.
Apply today and help us continue serving memorable experiences, one customer at a time.
Who We Are
Stokes Coffee and Tea has over 120 years of passion and know-how in sourcing, roasting and blending its tea and coffee, supplying businesses locally and across the UK with exceptional quality. We operate three destination cafés across Lincolnshire. Each café offers a unique ambience, fresh, quality produce and of course the best coffee, which we roast on site, at The Lawn Café. Alongside this, our sister companies, The Blue Room and Charlotte House Hotel, offer beautiful event spaces to suit every visitor and occasion. Via our wholesale team, we also offer a comprehensive technical support package, as well as our coffee, to other cafes, so there are plenty of career opportunities to explore.
At Stokes we are passionate about our people, customers and communities and are constantly evolving to meet the challenges of a changing world, ethically, sustainably and responsibly. We have recently become a BCorp Certified business. This is a global marker, verifying we meet rigorous standards for social and environmental performance, transparency, and accountability. We want to partner and grow with our team members by offering a supportive work environment that provides better work-life balance, a learning culture to enhance skills, share knowledge and develop your career, as well as offer fair reward. Our management pathway is open to all team members who consistently demonstrate Stokes’s behaviours and values.
We hope you'll join us on the next exciting chapter in our journey and become part of the family.
What we offer
- Daytime hours
- Quarterly performance bonus
- Enhanced annual leave entitlement
- Christmas and Boxing Day, & New Year's Day Off
- Discounted food and drinks at work
- Reward & Recognition Schemes
- Training and Development including management pathways
- Employee Assistance Programme
- Health and Wellbeing Programme
- Employee high-street discounts
- In-store discounts
- Supportive team environment
- Staff socials
- Workplace pension scheme
- Cycle to work scheme
- Bereavement Leave
How to apply
Please send an up-to-date and relevant CV, along with a statement setting out what you bring to this role. If you want an informal conversation about the role, please message 07790613916 to arrange a call. If you want to stand out from the crowd, you can send 1 minute video to [email protected].
We are fortunate to have hugely positive responses to our campaigns, and whilst we try to reply to all our lovely candidates, if you have not been contacted within two weeks, your application has unfortunately not been progressed.
Stokes values a diverse and inclusive workforce and resolutely believes that this can bring fresh ideas, thinking and approaches to the way we work and better serve our customers, partners and employees. We welcome everyone from everywhere to come and join our team. Please let us know if we can support you in any specific ways to apply to join us.
Pay: Up to £12.71 per hour
Benefits:
- Bereavement leave
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free fitness classes
- Health & wellbeing programme
- Store discount
Application question(s):
- How many hours do you ideally want to work?
- Are there any restrictions on which days you can work?
- Tell us why you want this role.
Work Location: In person
