Client services manager Work, Jobs in Long Itchington, War (with Salaries)

Partnership Manager
Simply Conveyancing —Daventry
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
8d
Business Support Manager
Ayyan Courier Limited —Solihull
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Team management
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
Quick apply
Trainee Property Manager
Hunters Property Group —Solihull
- £29,928.18 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Health & wellbeing programme
Quick apply
1h
Senior Resident Liaison Officer
Wates —Leamington Spa
- Travel
- Annual leave
14d
Venue Sales & Business Development Manager
Harlestone Property LTD —Northampton
- £28,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Profit sharing
- Employee discount
Quick apply
9d
Business Administrator
MSX International —Warwick
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Office & Business Support Manager
JS Morris Electrical Ltd —Solihull
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
- Free parking
- Store discount
Quick apply
8d
Customer Service Advisor
TuPack —Coventry
- £27,537 a year
- Full-time
- CRM software
- Customer service
- Writing skills
Quick apply
4d
Business Development Manager (BDM)
Mayfair Hotels LTD —Banbury
- £34,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Business development
Quick apply
13d
Reception Team Leader
Sodexo —Newbold on Avon
- £13.61 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
2d
Business Development Manager
Future Industrial Services Ltd —Rugby
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
1d
Temporary Supplier Engagement Advisor
Valpak Ltd —Stratford-upon-Avon
- £26,500 - £27,250 a year
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Annual leave
8d
Approvals Project Manager #RO #UK
CAF Rolling Stock UK —Coventry
- Annual leave
Customer Advisor
Valpak Ltd —Stratford-upon-Avon
- £26,500 - £27,250 a year
- Full-time
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Annual leave
9d
Admin Assistant - Care Home
Barchester Healthcare —Banbury
- Up to £13.50 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
4d
Guest Experience Host | Ford
Calex UK —Daventry
- £26,500 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee discount
2d

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client services manager jobs near long itchington, war

Partnership Manager

Simply Conveyancing -
Daventry

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
8 days ago

Qualifications

CRM software
Client engagement
Partnership building
Relationship management
Management reporting
Customer support
Conveyancing experience
Account management

Full job description

About us

Simply Conveyancing is the leading premium conveyancing provider in the UK. Simply blends high street customer service principles and technical expertise, with state-of-the-art processes, technologies and support.

What makes Simply special is our adherence to the following principles:

A No One Cares More Approach
A Great Place to Work Mentality
Utilization of Effortless Technology

And our company values:

Raise the bar
Delight your customer
Grow together
Make a difference

Role Overview

The Partnership Manager will be responsible for managing and developing relationships with Simply Conveyancing’s estate agency partners from the office. You will be a key point of contact for partner agents, managing day-to-day communications through Teams, telephone and email, while working closely with Regional Partnership Managers to ensure accounts are well supported and continue to grow.

The role will have a strong focus on account performance, agent engagement, training and onboarding. You will take responsibility for supporting new agents from the point of handover from the New Business team, ensuring they are fully onboarded, trained and confident in working with Simply Conveyancing before transitioning the ongoing relationship to the relevant Regional Partnership Manager.

Occasional face-to-face meetings or visits may be required where they add value to the partner relationship, training or account development.

Key Responsibilities

Act as a key point of contact for a portfolio of estate agency partners, managing day-to-day communications through Teams, telephone and email.
Build and maintain strong relationships with partner agents, providing consistent support and ensuring partners receive an excellent level of service.
Monitor account performance, referral volumes, conversion rates and engagement, identifying trends, opportunities and areas requiring improvement.
Conduct regular formal performance reviews with partner accounts, using the company-provided performance review deck alongside referral volumes, conversion rates and performance trends to assess progress against agreed objectives. Use these reviews to identify areas for improvement and growth, agree clear actions with the partner, and follow up to ensure agreed actions are delivered.
Work closely with Regional Partnership Managers to share account performance, feedback, opportunities and concerns, ensuring a joined-up approach to account management.
Support the growth of existing accounts by identifying opportunities to increase referrals, improve lead quality, increase conversion and strengthen agent engagement.
Take responsibility for onboarding newly won estate agency accounts following handover from the New Business team.
Deliver structured onboarding for new agents, ensuring they understand Simply Conveyancing’s proposition, processes, products, technology and referral journey.
Provide training and guidance to new agents and relevant branch teams, ensuring they are confident in making referrals and understand how to maximize the partnership.
Maintain regular contact with newly onboarded agents during their initial period to ensure they are engaged, supported and referring successfully.
Identify any early issues or barriers to successful onboarding and work with the relevant internal teams to resolve them promptly.
Monitor newly onboarded accounts against agreed onboarding objectives and provide regular updates to the Sales Product and Training Manager & Head of New Business.
Complete a structured handover to the relevant Regional Partnership Manager once the account has successfully completed the onboarding period, ensuring all relevant account information, contacts, performance, opportunities and outstanding actions are communicated.
Continue to support the Regional Partnership Manager following handover where additional office-based account support is required.
Proactively identify trending-down, underperforming and inactive branches and accounts, escalating concerns and supporting the implementation of action plans.
Support the relaunch and revitalization of underperforming or inactive accounts through targeted communication, training and engagement.
Handle partner queries and escalations promptly and professionally, working cross-functionally to resolve issues and maintain partner confidence.
Work closely with Legal and Contact Centre teams to understand agent and client feedback and identify opportunities to improve the overall partner experience.
Carry out call listening across agent referrals to assess lead quality, identify opportunities to improve conversion and provide relevant feedback to the Head of Sales Operations.
Collaborate with Sales, Marketing and Regional Partnership Managers on campaigns, communications and initiatives designed to strengthen partner relationships and drive growth.
Maintain accurate and up-to-date records of partner communications, account performance, training, onboarding activity, action plans and agreed next steps.
Provide regular performance and account updates to the Regional Partnership Managers and relevant senior stakeholders.
Attend occasional face-to-face meetings, training sessions or partner visits where required to support the relationship or account objectives.
Ensure all partner activity, communications and actions are recorded accurately on the relevant systems.

Skills and Experience:

The ideal candidate should have Conveyancing industry experience
Understanding of conveyance and process
Microsoft Office experience (Outlook, Word, Excel, PowerPoint)
Experience with KPI’s reports is essential
Comfortable with doing presentations and webinars

Pay: £28,000.00-£30,000.00 per year

Application question(s):

Do you have experience in Conveyancing?

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in long itchington, war

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Customer Advisor

Admin Assistant - Care Home

Guest Experience Host | Ford

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