Service delivery manager Work, Jobs in Lopen, Som (with Salaries)

Group Facilities Manager
Sherborne Schools Group —Sherborne
- £46,000 - £50,000 a year
- Full-time
- Customer service
- First Aid Certification
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5d
Operations Manager
Holbrook Manor & Spa —Wincanton
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
Security Operations Manager
Relyon Guarding & Security Services —Taunton
- £40,000 - £45,000 a year
- Weekend availability
- Customer service
- Team management
- Computer skills
Quick apply
10d
Service Delivery & Improvement Manager
Oxleas NHS Foundation Trust —Taunton
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
10d
Deputy Restaurant Manager - Fine Dining - Accommodation available
The Newt in Somerset —Castle Cary
- £38,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Family Intervention Service
Somerset Council —Yeovil
- £41,771 - £46,142 a year
- Weekend availability
- English
- Team management
- Mentoring
- Annual leave
9d
Delivery Manager/ Scrum Master
Scrumconnect Consulting —Taunton
- £450 - £500 a day
- Communication skills
Corporate Sales Manager
The Newt in Somerset —Galhampton
- Up to £40,000 a year
- Full-time
- Hotel
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Operational Supervisor – Somerset and Dorset
Glendale Countryside Ltd —Yeovil
- Up to £31,000 a year
- Full-time
- Supervising experience
- Team management
- Training & development
- Annual leave
- Employee discount
Store Manager
Jollyes Pets —Yeovil
- £37,000 - £38,000 a year
- Weekend availability
- Training & development
- Retail management
- Life insurance
Quick apply
11d
General Manager - Sherborne
Chartwells —Sherborne
- £50,000 a year
- Continuous improvement
- Recruiting
- Budgeting
- Free parking
- Employee discount
9d
Customer Safety Administrator
Abri —Yeovil
- Up to £27,855 a year
- Full-time
- Hybrid work
- Administrative experience
- Café
- Communication skills
9d
Junior Service Delivery Manager
Ericsson —Taunton
- Computer Science
- Engineering
- English
Project Manager
RW Armstrong & Sons —Wincanton
- Full-time
- Team management
- Mentoring
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Yeovil4Family Peer Support Link Worker (Maternity cover)
Yeovil Community Church —Yeovil
- £13.45 an hour
- Part-time
Quick apply
Postal Operations Assistant Manager
Clarke Willmott —Taunton
- Management
- Supervising experience
- Continuous improvement
Sr Program Manager
Honeywell Aerospace —Yeovil
- Full-time
- Continuous improvement
3d
NPD Project Manager
The Newt in Somerset —Galhampton
- Up to £50,000 a year
- Full-time
- No experience needed
- Hotel
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Pharmacy Assistant
Day Lewis Pharmacy —Crewkerne
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Receptionist/Administrator
Quantock Medical Centre —Nether Stowey
- £25,420.00 - £39,506.69 a year
- Part-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
6d

I want to receive the latest job alerts for service delivery manager in lopen, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Group Facilities Manager

Sherborne Schools Group
Sherborne

Quick apply

Job details

Permanent | Full-time
£46,000 - £50,000 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Free flu jabs
Discounted or free food
Company events
Gym membership
Sick pay
On-site parking

Qualifications

Contract management
Customer service
Stakeholder liaison
Facilities management
Microsoft Office Suite
Housekeeping coordination
Quality assurance
First Aid Certification
Continuous improvement
Organisational skills
Computer skills
Management reporting
Budgeting
Manual handling
Team motivation leadership
Communication skills
Rota coordination

Full job description

Sherborne Schools Group is seeking an experienced, dynamic, and highly motivated Group Facilities Manager to lead and deliver exceptional operational services across our prestigious school sites.

This is a key leadership role responsible for ensuring the highest standards of service delivery across cleaning, grounds, gardens, waste management, porterage, event support, and our group-wide laundry hub. Working closely with the Director of Estates and other operational leaders, you will play a pivotal role in creating safe, welcoming, and impeccably maintained environments that support outstanding educational experiences.

As Group Facilities Manager, you will inspire and lead a diverse team of managers and operational staff, driving a culture of professionalism, pride, accountability, and continuous improvement. You will also manage external contractors, monitor service standards, oversee budgets, and ensure operational excellence across all Sherborne Schools Group locations.

DutiesSoft Services Leadership

Lead and deliver high-quality facilities services across multiple sites.
Oversee cleaning, grounds maintenance, gardening, waste management, porterage, and event support services.
Ensure consistently high presentation standards across all locations.
Manage the Group's laundry hub, including service quality, throughput, cost control, and performance monitoring.

Team Management

Lead, mentor, and develop a multi-disciplinary facilities team, including housekeeping, services, grounds, and gardens managers.
Ensure effective staff deployment, rota planning, and service coverage.
Foster a positive culture focused on service excellence, accountability, and continuous improvement.
Support recruitment, induction, training, and performance management.

Contractor Management

Manage relationships with contracted service providers.
Monitor contractor performance against service level agreements (SLAs).
Ensure standards, compliance requirements, and performance expectations are consistently met.
Develop strong working relationships with suppliers and contractor partners.

Customer Service and Event Support

Build positive relationships with staff, pupils, visitors, and key stakeholders.
Act as the primary contact for soft services matters across the Group.
Support the planning and delivery of events, functions, and major school activities.
Promote a customer-focused approach across all service areas.

Quality Assurance and Site Standards

Carry out regular inspections across school sites.
Identify opportunities for improvement and promptly address issues.
Monitor service performance through KPIs and reporting mechanisms.
Ensure facilities consistently meet the high standards expected of Sherborne Schools Group.

Budget and Contract Management

Manage departmental budgets effectively, ensuring value for money and operational efficiency.
Review contract performance and identify opportunities for service enhancements or savings.
Assist in preparing business cases for contract changes and service developments.

General Responsibilities

Undertake additional duties as reasonably required by the Director of Estates.
Support operational activities across all Sherborne Schools Group sites when needed.
Contribute positively to the wider life of the Group.
Promote and uphold the values, vision, and ethos of Sherborne Schools Group at all times.
Qualifications and ExperienceEssential
GCSEs (or equivalent) in English and Mathematics.

Desirable

BICSc (British Institute of Cleaning Science) qualification or equivalent.
IWFM (Institute of Workplace and Facilities Management) qualification at Level 3 or above.
First Aid at Work qualification.
Manual Handling and COSHH training.
Leadership or management qualification.
Event management or event safety training.
Experience working within an educational, hospitality, or multi-site environment.

Knowledge and Skills

Strong understanding of facilities and soft services operations.
Knowledge of cleaning, grounds maintenance, waste management, porterage, and event support services.
Understanding of COSHH, manual handling, risk assessment, and safe working practices.
Awareness of sustainability initiatives and environmental best practice.
Knowledge of safeguarding and site security within educational settings.
Excellent communication and stakeholder management skills.
Ability to analyse performance data and implement improvements.
A proactive, solutions-focused approach with a commitment to service excellence.
Experience managing facilities, soft services, or operational teams in a complex environment.
Evidence of continued professional development in facilities management, leadership, or operational services.
Health and Safety qualification or training (such as IOSH Working Safely or IOSH Managing Safely).
Experience of leading and motivating teams.
Strong organisational and people management skills.
Experience managing contractors and service providers.
Budget management experience.
Competent IT skills, including Microsoft Office applications.

Pay: £46,000.00-£50,000.00 per year

Benefits:

Additional leave
Company events
Cycle to work scheme
Discounted or free food
Free flu jabs
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in lopen, som

Group Facilities Manager

Operations Manager

Security Operations Manager

Service Delivery & Improvement Manager

Deputy Restaurant Manager - Fine Dining - Accommodation available

Team Leader - Family Intervention Service

Delivery Manager/ Scrum Master

Corporate Sales Manager

Operational Supervisor – Somerset and Dorset

Store Manager

General Manager - Sherborne

Customer Safety Administrator

Junior Service Delivery Manager

Project Manager

Yeovil4Family Peer Support Link Worker (Maternity cover)

Postal Operations Assistant Manager

Sr Program Manager

NPD Project Manager

Pharmacy Assistant

Receptionist/Administrator

I want to receive the latest job alerts for service delivery manager in lopen, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected