Closing manager Work, Jobs in Lostock, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
4d
Student Mental Health and Wellbeing Manager
University of Greater Manchester —Bolton
- £50,253 - £58,226 a year
- Full-time
- University
- Continuous improvement
- School
- Annual leave
Account Delivery Manager - National
Procure Plus —Stretford
- From £55,000 a year
- Overtime
- Hybrid work
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Designated Safeguarding Lead Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £50,269 - £54,495 a year
- Full-time
- Supervising experience
- IT
- School
2d
Head of Talent
MAG (Mines Advisory Group) —Manchester
- £56,220 - £63,600 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1h
General Manager (Commercial and Operations)
CPDme —Clitheroe
- £42,000 - £58,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
4h
Learning & Development Manager
Permanently Unique Group —Salford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Project management
- Travel
Quick apply
2d
Emergency Responder (Kirkham)
St John Ambulance —Preston
5d
District Manager
Change Grow Live —Nelson
- £40,889.21 - £45,583.51 a year
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
9d
Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
Public Relations Representative – Lancashire
Ummah Welfare Trust —Bolton
- £26,500 - £29,000 a year
- Part-time
- Public speaking
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Environmental Education Assistant Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Full-time
7d
Staff Manager
Go North West —Wigan
- £45,496 a year
- Full-time
- Employee assistance programme
Intake Supervisor
Dunbia —Preston
- Full-time
- Microsoft Excel
- English
- Organisational skills
7d
Emergency Responder (Preston)
St John Ambulance —Preston
5d
Regional Learning & Development Lead
Swim Sports Company Ltd —Bolton
- From £32,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
Head of Administration and Compliance
The Grand Venue —Clitheroe
- £35,000 - £40,000 a year
- Part-time
- Management
- Human resources
- Contracts
- Free parking
- Sick pay
Quick apply
1d
Regional Operations Director
Student Roost —Manchester
- Hospitality
- Customer service
- Analysis skills
Quick apply
19h
Area Manager
Places for People —Manchester
- £45,000 a year
- Leadership
- Annual leave
- Employee discount
4h
Project Delivery Lead
BAE Systems —Preston
- £67,000 a year
- IT
3d

I want to receive the latest job alerts for closing manager in lostock, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
4 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

closing manager jobs in lostock, gtm

Head of Customer Experience

Student Mental Health and Wellbeing Manager

Account Delivery Manager - National

Designated Safeguarding Lead Manager

Head of Talent

General Manager (Commercial and Operations)

Learning & Development Manager

Emergency Responder (Kirkham)

District Manager

Engagement Manager

Public Relations Representative – Lancashire

Environmental Education Assistant Manager

Staff Manager

Intake Supervisor

Emergency Responder (Preston)

Regional Learning & Development Lead

Head of Administration and Compliance

Regional Operations Director

Area Manager

Project Delivery Lead

I want to receive the latest job alerts for closing manager in lostock, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected