Head of customer service Work, Jobs in Loughborough, Lec (with Salaries)

Luxury Showroom Sales Advisor
Quorn Stone —Loughborough
- £26,000 - £28,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Sales / Office Administrator
APAC Group Ltd —Leicester
- £24,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
1d
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Business Manager
Pentagon Motor Group —Loughborough
- Weekend availability
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
14d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Store Manager
Pets & Friends —Nottingham
- £28,500 - £30,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Care Assistant
Help At Home Limited —Loughborough
- £12.90 an hour
- Full-time
- No experience needed
- Paid training
- Annual leave
General Manager
Kew Green Hotels —Leicester
- From £54,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
14d
Sales and Sourcing Manager
NEXT —Leicester
- Up to £45,873 a year
- Full-time
- Merchandising
- Presentation skills
- Travel
- Free parking
- Employee discount
4d
Relief Supervisor
Admiral Slots —Loughborough
- £12.75 - £13.25 an hour
- Part-time
Quick apply
22h
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
4d
Executive Coordinator
Nottingham College —Nottingham
- £23,390 - £33,602 a year
- Management
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
restaurant expeditor
My Delhi Leicester —Leicester
- £13.50 - £15.00 an hour
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
Quick apply
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
4d
Assistant Buyer
NEXT —Leicester
- £35,000 - £47,000 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
5d
Head Of Sales
First Fence —Swadlincote
- Monday to Friday
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
7d

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head of customer service jobs near loughborough, lec

Luxury Showroom Sales Advisor

Quorn Stone -
Loughborough

Apply Now

Job details

Full-time
£26,000 - £28,000 a year

Benefits

Free parking
Paid training
Company pension
Company events
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Organisational skills
Purchasing
Communication skills

Full job description

Who We Are:

Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces. Due to continued growth, we are looking for a Sales Advisor to join our showroom team.

Salary: £26,000 - £28,000 plus a performance bonus of £6,200 (max OTE £34,200)
Working hours: Full-time, including weekends on a rota basis
Location:2A Loughborough Rd, Quorn, Loughborough LE12 8DX

Benefits We Offer:

A friendly and welcoming team environment
Competitive salary package
Paid training and development opportunities
Employee Assistance Programme
Competitive holiday allowance
Enhanced parental leave
Company pension scheme
Healthcare cash plan (Simply Health)
Employee, friends, and family discount on Quorn Stone products
Wellbeing initiatives, including Mental Health First Aiders
Company events
Free on-site parking
Sick pay
2 volunteering days per year

The Role:

As a Sales Advisor, you will play a key role in delivering an exceptional showroom experience for our customers. Working within a fast-paced and collaborative environment, you will guide customers through their purchasing journey, providing expert advice, outstanding customer service, and support from initial enquiry through to aftersales.

This is an exciting opportunity for someone who is passionate about interiors, enjoys building relationships with customers, and thrives in a busy sales environment.

What You Will Be Doing:

Delivering a first-class customer experience both in person, over the phone, and via email
Guiding customers through the sales process from enquiry to purchase
Providing advice on product suitability, sizing, pricing, and design
Creating quotations, processing payments, and arranging deliveries
Providing outstanding aftersales support and resolving customer queries
Welcoming customers into the showroom and ensuring a professional and friendly experience
Building strong relationships with new and existing customers
Updating the CRM system with relevant customer information and daily activity
Arranging samples to be dispatched to customers
Making outbound calls to our customer database
Supporting the showroom team with day-to-day operations
Maintaining a clean, tidy, and welcoming showroom environment
Confirming showroom appointments with customers prior to arrival
Providing refreshments to customers during appointments

To Be an Excellent Sales Advisor, You Will Need:

Excellent communication skills across phone, email, and face-to-face interactions
Strong customer service and sales skills
Excellent organisational skills with the ability to prioritise tasks effectively
A proactive, hands-on approach within a fast-paced environment
Confidence building rapport with customers
Strong attention to detail and grammatical accuracy
Experience working within a sales environment
Experience using a CRM system
Proficiency in Microsoft Office

Desirable:

Experience within the luxury goods market
A passion for interiors and design
Previous showroom experience

If youre passionate about sales, customer service, and interiors, and are looking to grow your career within a successful and growing business, wed love to hear from you.

At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives. If youre excited about the role but dont meet every requirement, we still encourage you to apply.

Apply Now

Refine Your Search

head of customer service jobs in loughborough, lec

Luxury Showroom Sales Advisor

Customer Support Representative

Sales / Office Administrator

Head of Engineering

Business Manager

Customer Service Administrator

Senior Complaints Insight Specialist

Talent Coordinator - 12m FTC

Store Manager

Care Assistant

General Manager

Sales and Sourcing Manager

Relief Supervisor

Customer Success Manager

Executive Coordinator

restaurant expeditor

Business Analyst

Assistant Buyer

Head Of Sales

Sales & Marketing Coordinator

I want to receive the latest job alerts for head of customer service in loughborough, lec

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