It support technician Work, Jobs in Loughton, Ess (with Salaries)

IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Engineering
- Maintenance
Quick apply
3d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
12d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
9d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
9d
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Communication skills
Quick apply
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Travel
- In-person
- Up to 25% travel
Quick apply
Apprentice IT Technician
The Kemnal Academies Trust —Loughton
- £15,434.32 a year
- Full-time
- Travel
- Leadership
- Communication skills
4d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Tech Support (Remote Position)
WizzHosting —London
- Remote
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
1st Line IT Support Engineer
Cardonet —London
- SharePoint
- Communication skills
- Referral programme
Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- From £55,662 a year
- Full-time
- Travel
- In-person
- Communication skills
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
IT Desktop Support
Axiom Technologies —Chelmsford
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
19h
Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
1d

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IT Support Technician

Elevate Technology Group -
Loughton

Apply Now

Job details

Permanent
£28,000 - £32,000 a year

Benefits

Company pension

Qualifications

Technical troubleshooting
Desktop support
Google Suite
TCP
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
IP networking
Customer support
Active Directory
Identity & access management

Full job description

Role: IT Support Technician
Location: Loughton, Essex
Salary: £28,000 - £32,000 Plus 25 days holiday + bank holidays, pension, funded certifications

A fast growing Managed Service Provider (MSP) based in Loughton, Essex is looking to add an IT Support Technician to the team following several recent client wins and expansion.

You will join a busy support team providing 1st Line / 2nd Line IT Support to a range of SME clients, with varying user bases. This is a varied role within an MSP where you will gain exposure to multiple client infrastructures and technologies.

Customer service is a key focus for the team, so they are looking for someone who enjoys working with users, communicates clearly and takes pride in delivering a high level of support experience alongside strong technical troubleshooting.

This opportunity would suit someone with 1 to 3 years experience in an IT Support, Service Desk or Helpdesk role who is looking to continue developing their technical skills within a growing MSP environment.

Key Responsibilities

Provide 1st Line and 2nd Line IT Support to users across multiple client environments
Troubleshoot issues across Windows and macOS devices
Support Microsoft 365 and Google Workspace environments
Manage Active Directory / Entra ID user accounts and permissions
Assist with device setup, onboarding and endpoint configuration
Troubleshoot network connectivity issues (DNS, DHCP, TCP/IP)
Work through tickets via the IT Service Desk / Helpdesk system
Deliver a high level of customer service across multiple client environments

Technical Experience

Strong troubleshooting across Windows, macOS and end user devices
Experience supporting Microsoft 365 / Office 365 or Google Workspace
Exposure to Active Directory or Entra ID
Understanding of basic networking (DNS, DHCP, TCP/IP)
Experience within an MSP environment would be beneficial but is not essential

This is a strong opportunity to join a growing MSP where you will gain exposure to a wide range of technologies and client environments, with opportunities to further develop your technical skillset and complete industry certifications.

Keywords:
IT Support Technician, IT Support Engineer, Service Desk Engineer, Helpdesk Engineer, 1st Line Support, 2nd Line Support, IT Support Jobs Loughton, MSP Jobs, Managed Service Provider, Desktop Support, Windows Support, macOS Support, Microsoft 365, Office 365, Google Workspace, Active Directory, Entra ID, Helpdesk, IT Service Desk, Networking Support, DNS, DHCP, TCP/IP

Location: Loughton, Essex | Salary: £28000 - £30000 per year | Job type: Permanent | Posted: 12/03/2026

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