Customer support & client services Work, Jobs in Lowestoft, Sfk (with Salaries)

Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Customer Advisor - TradePoint
B&Q —Great Yarmouth
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
4d
Kitchen Sales Designer
Howdens Joinery Co. —Lowestoft
- Full-time
- Sales
- CAD
- Communication skills
- Annual leave
- Employee discount
Adhoc Wedding and Events Team
GingerLily Catering —Norwich
- £12.75 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
9h
Finance Assistant
Acteon Group Ltd. —Great Yarmouth
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
10d
Secretary/Administrator
Humberts —Norwich
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexible schedule
Quick apply
9d
Customer Solutions Advisor
Indigo Swan —Norwich
- Up to £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Work from home
Quick apply
6d
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £25,136.58 a year
- 12 hour shift
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quality Inspector
Proserv —Great Yarmouth
- Organisational skills
- Communication skills
- Annual leave
Quick apply
12d
Service Coordinator
Osiris IT —Norwich
- £28,000 - £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
- Work from home
Quick apply
9d
Trainee Facialist
D2 Hair Skin and Beauty —Beccles
- From £100 a day
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
13d
Team Organiser
Civil Works Alliance —Leiston
- Microsoft Office
- Organisational skills
- Annual leave
8d
Waking Watch
Places for People —Norwich
- £13.45 an hour
- Customer service
- University
- IT
- Employee discount
Project Administrator
Framatome —Sizewell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Veterinary Receptionist
IVC —Bungay
- Up to £18,252 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
13d
Digital Marketing Consultant
Jarrolds —Norwich
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Customer Contact Advisor (Sundays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Administrator
Element Materials Technology —Leiston
- Full-time
- Microsoft Excel
- English
- Administrative experience
3d
Marketing Executive
ALAN BOSWELL GROUP LIMITED —Norwich
- £25,000 - £30,000 a year
- Full-time
- In-person
- AI
- Annual leave
- Employee discount
Quick apply
13d
Lettings Negotiator
Flick & Son —Saxmundham
- £18,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply

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customer support & client services jobs near lowestoft, sfk

Client Services Representative

Heritage Wills
Norwich

Quick apply

Job details

Full-time
£26,437 a year

Benefits

Free parking
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Salesforce
Microsoft Office
Financial services

Full job description

Role Overview:

The successful candidate will be the first point of contact for clients, requiring a professional, approachable, and confident manner. They must remain calm in difficult or stressful situations and be a team player capable of working independently within a busy department. Attention to detail, accuracy, and thoroughness are essential, along with flexibility and the ability to prioritise tasks. As Heritage Wills is continually evolving, the ability to embrace and enjoy change is key.

Summary of Job:

Handle incoming and outgoing telephone, email, and webchat enquiries from existing and new clients.
Arrange appointments for Estate Planning Consultants.
Provide support to Estate Planning Consultants with continued client support, assisting with documents and chasing outstanding information.
Have the ability to build excellent customer relations through effective communication and service.
Maintain and update client records, take payments, and perform general office duties.

Main Responsibilities:

Professionally handle enquiries from existing and new clients.
Welcoming clients to the office when attending appointments.
Arrange appointments for Estate Planning Consultants.
Assisting clients with documents.
Providing administrative support to Estate Planning Consultants
Answer clients initial questions about products, services, and fees.
Manage a personal call list of potential clients.
Accurately upload new enquiry details to the database.
Record all client interactions and ensure contact details are up-to-date.
Ensure the Estate Planning Consultants' diary is managed and updated correctly.
Process client payments.
Perform other administrative duties as required.

Technical and Essential Skills:

Experience in a customer service role.
Passionate about providing a great experience for all clients.
Demonstrable professional telephone manner.
Ability to maintain focus and accuracy in a busy office environment.
Ability to work individually and as part of a wider team.
Experience using Office 365 (Outlook, Word, Excel).
Ability to embrace change.

This role is ideal for someone who thrives in a dynamic environment and is committed to delivering exceptional client service.

All CVs to be emailed to Katie Mountain - [email protected]

Job Type: Full-time

Pay: £26,437.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in lowestoft, sfk

Client Services Representative

Customer Advisor - TradePoint

Kitchen Sales Designer

Adhoc Wedding and Events Team

Finance Assistant

Secretary/Administrator

Customer Solutions Advisor

Customer Contact Advisor (Nights)

Quality Inspector

Service Coordinator

Trainee Facialist

Team Organiser

Waking Watch

Project Administrator

Veterinary Receptionist

Digital Marketing Consultant

Customer Contact Advisor (Sundays)

Administrator

Marketing Executive

Lettings Negotiator

I want to receive the latest job alerts for customer support & client services in lowestoft, sfk

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