Customer service coordinator Work, Jobs in Luton (with Salaries)

Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
1d
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
People Services Coordinator - 12 Month FTC
M Group —Stevenage
- CRM software
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
13d
Administrative Customer Bookings Coordinator
Drift Limits —Hemel Hempstead
- £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
Quick apply
3d
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Operations Coordinator(Customer Service)
CitySprint —Baldock
- £26,811.20 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Logistics Coordinator
Lutron Electronics Co., Inc —Dunstable
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Customer Service Coordinator
PerkinElmer —Ware
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Bradwell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
1d
Service Coordinator - Hemel Hampstead
Learnd —Hemel Hempstead
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
Supply Chain Inbound Optimisation Coordinator (12 Month FTC)
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
5d
Senior Trade Sales Coordinator
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Sales
- English
- Microsoft Office
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
Quick apply
Sales & Operations Coordinator
Surya —Newport Pagnell
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
14d
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- Customer service
- Laboratory experience
- No experience needed
- Free parking
- Employee assistance programme
11d
Junior Sales Coordinator
Strictly Tables and Chairs Ltd —Shefford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply

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customer service coordinator jobs near luton

Operations Support Coordinator

M&S Water Services (Utilities) Limited
Luton

Quick apply

Job details

Permanent | Full-time
£13.45 - £14.50 an hour
1 day ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Customer service
Microsoft Office
Communication skills

Full job description

Job Overview:

We are looking for an experienced and proactive Operations Support Coordinator to support the day-to-day operations. You’ll be the face of the business with our customers and representing M&S Water Services. The role combines customer-facing responsibilities with administrative support and requires someone who is comfortable working both in the office and on-site with our customers and clients.

Your role will be Hybrid based out of our Luton and Hitchin sites and visiting our customers in their homes and businesses.

A successful candidate to us will play a key role in maintaining excellent customer relationships, preparing customer quotations end-to-end for private side works, co-ordinating administrative processes and supporting the wider teams where needed to ensure that projects are delivered efficiently and professionally.

You'll be keen to learn a technical skillset in the water industry as you will be working on site on customers property, and we will provide you with all the necessary training that you'll need.

Key Responsibilities:

Act as a primary point of contact for customer enquiries, providing professional and responsive support.
Visit customer premises to assess requirements and prepare quotations for private-side utility work
Follow up on quotations and maintain regular communication with customers throughout the process.
Coordinate and manage administrative tasks associated with customer side work
Prepare, process, and track paperwork, contracts, and project documentation.
Assist with invoicing, payment follow-ups, and maintaining accurate customer records.
Liaise with operational teams to ensure smooth delivery of works and customer satisfaction, including the planning and scheduling of work, and ensuring a smooth customer experience
Monitor job progress and ensure all relevant documentation is completed and filed correctly.
Support colleagues across the business as required, demonstrating flexibility and a collaborative approach.
Help identify opportunities to improve administrative processes and customer service standards.

Requirements:

Strong customer service and communication skills.
Has a problem-solving mindset and is keen to learn a technical skill in the water industry, and the ability to follow technical procedures will be essential
Ability to build positive relationships with customers, clients and colleagues.
Confident in conducting site visits and discussing customer requirements direct with the customer.
Good attention to detail and ability to manage multiple tasks simultaneously.
Competent with Microsoft Office, Microsoft ExCel, Microsoft Word and general business software.
Ability to work independently while contributing positively to a team environment.
Full UK driving licence required

Personal attributes:

A team player with a can-do attitude who is willing to support colleagues and contribute to the business success
Excellent customer experience skills and dedicated to do the right thing for all our customers and clients
Professional, reliable and customer-focused
Strong problem-solving skills and a proactive attitude
Able to manage workloads effectively and meet deadlines
Positive, adaptable and eager to learn

What does success look like?

High levels of customer satisfaction and retention
Accurate and timely preparation of quotations, paperwork and invoices
Effective communication at all times between customers, administration and operational teams
A strong contribution to team performance and overall business success

Benefits:

Competitive salary and performance-based bonuses.
Company van
Opportunities for training and career progression.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Pay: £13.45-£14.50 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in luton

Operations Support Coordinator

Customer Service and technical Support Co-ordinator

People Services Coordinator - 12 Month FTC

Administrative Customer Bookings Coordinator

Client Services Coordinator - Temporary

Operations Coordinator(Customer Service)

Global Services Coordinator - UK

Logistics Coordinator

Customer Service Coordinator

Sales Administrator/Coordinator

Client Services Coordinator (UK Wholesale)

Customer Accounts Coordinator

Service Coordinator - Hemel Hampstead

Client Services Coordinator

Supply Chain Inbound Optimisation Coordinator (12 Month FTC)

Senior Trade Sales Coordinator

Field Service Coordinator

Sales & Operations Coordinator

Scheduling Coordinator (Administrator)

Junior Sales Coordinator

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