Customer service manager Work, Jobs in Luton (with Salaries)

Customer Relationship Manager
Macc Care Limited —Leighton Buzzard
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
14d
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Customer Experience Manager
Sainsbury's —Luton
- £32,700 a year
- Management
- Leadership
- Employee discount
5d
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
Hotel - Duty Manager
Premier Inn —Dunstable
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
Operations and Customer Coordinator/Manager
LBJ —Berkhamsted
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
6d
Sales & New Business Manager
Adapt Ems Ltd —Hitchin
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
5d
Account Manager
LKQ Corporation —Luton
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
4d
Team Leader – Customer Service Experience
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Management
- Customer service
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Branch Manager
REXEL —Dunstable
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Front of House Manager
HIIBA —Luton
- £41,700 - £42,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
14d
Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Microsoft Excel
- Customer service
- Engineering
- Flexible schedule
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
10d

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Customer Relationship Manager

Macc Care Limited
Leighton Buzzard

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
14 days ago

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Customer service
Care home
B2B sales
Relationship management
Account management
Communication skills

Full job description

Leighton Rose Care Home

Company Description: Since 2004, Macc Care has been dedicated to providing a home-like environment for individuals who require regular care or nursing assistance. With 16 care homes in the West Midlands, our core values of Love, Caring, and Compassion form the backbone of our services. These values are symbolized by the 'Rose,' representing cherished new beginnings. Our dedicated staff exemplify these qualities, making each home unique yet uniformly exceptional.

Role Description: This is a full-time, on-site position for a Customer Relations Manager at Leighton Rose Care Home in Leighton Buzzard, Milton Keynes. The role involves fostering strong relationships with residents and their families, ensuring high levels of satisfaction with our services, and promptly addressing any concerns or complaints. The role will also involve in coordinating with care teams, conducting regular check-ins with residents, and facilitating smooth communication between residents, their families, and the care team. Additional responsibilities include organizing events, enhancing customer experiences, and maintaining records related to customer interactions and feedback

Key Responsibilities for the Customer Relations Manager:

Oversee the entire sales process within the care home environment, from initial contact to experience-driven tours, confident closures, and periodic customer satisfaction surveys
Collaborate with the Macc Care marketing team to implement robust marketing strategies encompassing special events, networking endeavours, and community and public engagement
Manage resident and family relationships, ensuring satisfaction with services and addressing any concerns or complaints
Coordinate with care teams, conduct regular check-ins with residents, and facilitate smooth communication between residents, their families, and the care team
Organize events and enhance customer experiences
Maintain records related to customer interactions and feedback

Qualifications for the Customer Relations Manager:

Strong communication and interpersonal skills
Previous experience within a care setting is essential
Experience in customer service or relationship management
Ability to manage and resolve conflicts efficiently
Understanding of the healthcare or care home industry is a plus
Organizational and multitasking abilities
Proficiency in using customer relationship management (CRM) software
Empathy, patience, and a caring attitude

Salary & Benefits:

Negotiable & dependent on experience starting from £35,000.
DBS fee refunded
28 days holiday
Free car parking
Contributory Pension scheme
Free Blue Light Card
Access to on demand pay

Join us at Macc Care and be at the heart of our care home services, embarking on a journey of sales, relationship-building, and community engagement. Your role is pivotal in ensuring that occupancy rates and admissions align harmoniously with our financial growth plan and expectations.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in luton

Customer Relationship Manager

Head of Retention

Customer Experience Manager

Head of Campus Experience

Hotel - Duty Manager

Account Manager

E-Commerce Manager

Client Manager

General Manager – Eddie's Doggy Daycare

Operations and Customer Coordinator/Manager

Head of Fleet

Sales & New Business Manager

Account Manager

Customer Relations Manager

Senior Account Manager

Team Leader – Customer Service Experience

Branch Manager

Front of House Manager

Area Manager, Central Operations - 1 year Fixed Term Contract

Head of Governance & Customer Disruption

I want to receive the latest job alerts for customer service manager in luton

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