Hotel & accommodations guest services staff Work, Jobs in Lydney, Gls (with Salaries)

Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
13d
Night Reception Team Member - Part Time
Travelodge —Bristol
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Front of House Team Member (Reception & Bar)
Ballingham ltd. Castle House Hotel —Hereford
- £12.81 - £13.25 an hour
- Weekend availability
- Hospitality
- Bar
- Front desk
Quick apply
4d
Part Time Reception Host includes evenings & weekends
No.131 The Promenade —Cheltenham
- £12.71 - £14.91 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Customer Service Assistant - Accommodation Services
University of the West of England —Frenchay
- £24,309 - £26,707 a year
- Temporary
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
2d
Nights - Team Member
Premier Inn —Monmouth
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
6d
Ground Floor - Team Member
Premier Inn —Gilwern
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
9d
Casual Guest Service Agent
Hilton —Bristol
- £12.71 an hour
- Part-time
- Hotel
- Hotel experience
Ground Floor Team Member
Premier Inn —Gloucester
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Reception - Team Member
Premier Inn —Gilwern
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
Night Hotel Porter / Night Receptionist
HAMPTON BY HILTON BRISTOL CITY CENTRE —Bristol
- £13.73 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Bar & Restaurant Person - Pilgrim Hotel live in
The Pilgrim Hotel —Hereford
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Hotel
Quick apply
Hotel Receptionist
The Bath Priory - Reception —Bath
- £12.85 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hotel Receptionist
Quarter Ltd —Bristol
- From £12.74 an hour
- Weekend availability
- Hospitality
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Quick apply
7h
Guest Experience Agent
Eclipse Hotels Group —Bristol
- Full-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Hotel Porter
Thornbury Castle —Thornbury
- £12.71 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee discount
Quick apply
Spa Receptionist
Whatley Manor Hotel and Spa —Easton Grey
- Weekend availability
- Hotel
- Communication skills
- Hotel experience
14d
Casual Front Office Agent
The Celtic Collection —Newport
- £12.71 an hour
- Hotel
- Resort
Guest Service Assistant
Almondsbury Inn & Lounge —Bristol
- £11.50 - £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Employee assistance programme
Quick apply
9d

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Guest Relations Associate

The Celtic Collection -
Newport

Apply Now

Job details

Permanent | Full-time
£12.77 an hour
13 days ago

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Hospitality
Customer service
Communication skills

Full job description

JOB TITLE – Guest Relations Associate
DEPARTMENT – Guest Relations
RATE OF PAY - £12.77 per hour plus benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

Overview
Looking for a customer service role in Newport where your communication skills really make a difference?
We’re hiring a Guest Relations Associate to join our Guest Relations team. This is a phone and email-based role, ideal for candidates from call centres, contact centres, retail customer service or office-based service roles.
You’ll handle inbound enquiries, support our guests with bookings and information, and deliver a warm, professional service every time.

What you’ll be doing
Responding to inbound calls and emails from guests
Providing clear, accurate information about our hotels, dining and facilities
Delivering a friendly, professional and helpful service on every interaction
Taking ownership of guest queries and resolving them efficiently
Creating a positive experience from the first contact to resolution

What we’re looking for
Experience in a customer service, call centre or contact centre role
Excellent verbal and written communication skills
Confidence handling a high volume of calls or enquiries
A calm, organised approach with strong attention to detail
A genuine passion for helping people

Why join us?
This is a great opportunity to use your customer service skills in a premium hospitality environment – combining the pace of a contact centre with a more personal, rewarding guest experience.

Benefits include
Career development from day one
Discounts on hotel stays, food and drink
Discounted gym & leisure membership
Free GP virtual service
24/7 wellbeing support
Pension scheme
Social events and recognition awards

Additional information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in lydney, gls

Guest Relations Associate

Night Reception Team Member - Part Time

Customer Services Associate

Front of House Team Member (Reception & Bar)

Part Time Reception Host includes evenings & weekends

Customer Service Assistant - Accommodation Services

Nights - Team Member

Ground Floor - Team Member

Casual Guest Service Agent

Ground Floor Team Member

Reception - Team Member

Night Hotel Porter / Night Receptionist

Bar & Restaurant Person - Pilgrim Hotel live in

Hotel Receptionist

Hotel Receptionist

Guest Experience Agent

Hotel Porter

Spa Receptionist

Casual Front Office Agent

Guest Service Assistant

I want to receive the latest job alerts for hotel & accommodations guest services staff in lydney, gls

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