service delivery manager Work, Jobs in lympstone, dev (with Salaries)

Service Delivery Manager- Highway Maintenance
National Highways —Exeter
- £47,410 - £54,210 a year
- Full-time
- Engineering
- Contracts
Shift Manager
Greggs —Exmouth
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Maintenance Service Delivery Manager
Sanctuary Group —Paignton
- £41,829 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Hotel General Manager
M&T Hotel Management —Exeter
- Up to £80,000 a year
- Weekend availability
- Management
- Hotel
- Supervising experience
- Employee discount
- Gym membership
Quick apply
1d
Deputy Manager
CoActive Care —Exminster
- £38,000 - £42,000 a year
- Weekend availability
Cleaning Supervisor
ESS Compass —Exmouth
- £13.26 an hour
- Full-time
- Customer service
- Supervising experience
- Communication skills
Trading Team Manager Designate
B&Q —Exeter
- £29,000 - £32,000 a year
- Part-time
- Travel
- Employee assistance programme
- Employee discount
Assistant Service Delivery Manager - Highway Maintenance
National Highways —Exeter
- £39,340 - £44,970 a year
- Full-time
- Engineering
- Contracts
Postperson with Driving
Royal Mail Group —Wellington
- Full-time
- Employee discount
Delivery Manager
University of Exeter —Exeter
- From £43,482 a year
- University
- Agile
- Communication skills
- Annual leave
Retail Merchandiser
eXPD8 —Exmouth
- £12.71 an hour
- 8 hour shift
- Customer service
- Merchandising
- Communication skills
- Flexible schedule
- Referral programme
Delivery Driver
Milk & More —Exeter
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
2d
Duty Manager
The Range —Exmouth
- From £27,080 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
2d
Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
Quick apply
14d
New Car Sales Manager
Vertu Motors —Exeter
- £45,000 - £65,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Facilities Compliance Manager
National Highways —Exeter
- £36,200 - £40,450 a year
- Full-time
- Project management
Part Time Dispensing Manager
Fittleworth —Exeter
- £14.42 an hour
- Part-time
- Management
- Customer service
- Team management
- Employee assistance programme
- Employee discount
9d
24 Hrs Supervisor- Exeter
Sostrene Grene —Exeter
4d
Commercial Property Manager
The Guinness Partnership —Exeter
- £61,482 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
3d
Operations Manager - Exeter
DPD Group UK —Exeter
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply

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Service Delivery Manager- Highway Maintenance

National Highways -
Exeter

Apply Now

Job details

Full-time
£47,410 - £54,210 a year

Qualifications

Engineering
Supply chain
Supply chain management
Contracts

Full job description

About the job.

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway maintenance and repair works across the South West Region. Using your highways skills and knowledge you will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service.

This role will be based out of our Exeter office or depots across Devon and Cornwall.

Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment.

Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities.
Proactively tracking and monitoring the performance of the assigned Route(s) or contract scope (e.g. M&R, DBFO, RTMC), identifying performance trends, risks and issues.
Analysing the root causes for performance issues and work with Service Delivery colleagues and supply chain to develop and implement remedial action plans.
Maintaining the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the delivery of planned works, tracking all associated costs.
Ensure cyclical and reactive maintenance work plans are well integrated in the region’s overall programme, ensuring customer disruption can be minimised.

About you.

Strong understanding of relevant technical asset policies and strategies
Good understanding of relevant supply chain contracts
Engineering degree or relevant technical qualifications / accreditations
Experience of Budget, Contract and supply chain management

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

service delivery manager jobs in lympstone, dev

Service Delivery Manager- Highway Maintenance

Shift Manager

Maintenance Service Delivery Manager

Hotel General Manager

Deputy Manager

Cleaning Supervisor

Trading Team Manager Designate

Assistant Service Delivery Manager - Highway Maintenance

Postperson with Driving

Delivery Manager

Retail Merchandiser

Delivery Driver

Duty Manager

Customer Service Manager

New Car Sales Manager

Facilities Compliance Manager

Part Time Dispensing Manager

24 Hrs Supervisor- Exeter

Commercial Property Manager

Operations Manager - Exeter

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