Information specialist Work, Jobs in Maghull, Msy (with Salaries)

Case Manager
CCMS Outsourcing UK Ltd —Liverpool
- £30,664 - £36,796 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
17h
Teams & Sharepoint Specialist
Liverpool City Council —Liverpool
- £51,356 - £56,673 a year
- SharePoint
- Employee assistance programme
7d
Assistant Project Manager - Conservation
Recclesia Ltd —Chester
- £33,280 a year
- Full-time
- Computer literacy
- Microsoft Office
- Project management
Quick apply
7d
Research & Development Administrator
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Communication skills
1d
Planner/Scheduler
Bid Group ltd —Bolton
- From £12.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1st Line Technical Support Engineer
Audiebant Ltd —Preston
- From £24,500 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
Quick apply
6d
Sales Administrator
elix sourcing solutions —Kirkby
- £26,500 - £28,000 a year
- Monday to Friday
- Sales
2d
Data & Insight Analyst
Claire House —Wirral
- £37,000 - £40,900 a year
- Full-time
- Free parking
- Annual leave
Data & Insight Analyst
Claire House Children's Hospice —Bebington
- £37,000 - £40,900 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Annual leave
Quick apply
9d
Recovery Coordinator - Assessments, Detox and Rehabilitation coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- Annual leave
- Employee assistance programme
Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
8d
Tribunal and Complaints Officer
Civic Recruitment Limited —Liverpool
- £75,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
Outreach Worker
Change Grow Live —St Helens
- £28,557.79 - £32,802.41 a year
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
6d
BMW & MINI Workshop Controller (Southport)
The Halliwell Jones Group —Southport
- Up to £40,040 a year
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick apply
11d
SSWI Co-ordinator (Adults)
Blackpool & the Fylde College —Blackpool
- £38,535 a year
- University
- Annual leave
13d
Development and Skills Coordinator
Emmaus Bolton —Bolton
- £26,500 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
8d
AI & Process Transformation Specialist
Places for People —Preston
- £40,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
3d
Deputy Manager | Willow Space Hub | Skelmersdale
Lancashire County Council —Skelmersdale
- £40,777 - £46,142 a year
- Full-time
- Care plans
- Free parking
- Annual leave
7d
Support Secretary
Mersey Care NHS Foundation Trust —Southport
- £25,760 - £27,476 a year
- Part-time
20h

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Case Manager

CCMS Outsourcing UK Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,664 - £36,796 a year
17 hours ago

Benefits

Health & wellbeing programme
Additional leave
Flexitime
Paid volunteer time

Qualifications

Salesforce
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

About the Role

Liverpool has long been recognised as a city built on resilience, strong relationships, and exceptional service. At CCMS Outsourcing UK Ltd, we bring those same values to every client and every case we manage. We provide professional business process outsourcing and client support services that help organisations operate efficiently while delivering outstanding customer experiences.

We are looking for a Case Manager to oversee a diverse portfolio of client cases from initial assignment through successful resolution. This is more than an administrative position—you will become the central point of coordination, ensuring clients receive timely updates, documentation remains accurate, and every case progresses efficiently.

You'll work closely with clients, internal teams, and external stakeholders, balancing attention to detail with excellent communication and problem-solving skills. If you enjoy organising complex workloads, building trusted relationships, and making a positive impact through exceptional service, this is an opportunity to grow your career within a supportive and collaborative environment.

Why Work With Us?

Supportive Team Culture: We believe great service starts with great people. You'll join an experienced team that values collaboration, knowledge sharing, and mutual support.

Career Development: We invest in our employees through ongoing learning, professional development, and opportunities to progress into senior operational and leadership roles.

Modern Working Environment: Our Liverpool office provides a professional, collaborative workspace equipped with the tools and technology needed to help you succeed from your first day.

Meaningful Work: Every case represents a real client relying on our expertise. Your work will directly contribute to delivering efficient, high-quality service while maintaining strong client relationships.

Key Responsibilities

Case Management: Manage multiple client cases simultaneously, ensuring each progresses efficiently while meeting service standards and agreed timelines.

Client Communication: Serve as the primary point of contact for clients, responding professionally to enquiries and providing regular updates throughout the case lifecycle.

Documentation & Records: Maintain complete, accurate, and confidential case records, ensuring all documentation is properly prepared and stored.

Coordination: Work closely with internal departments and external partners to gather information, resolve issues, and keep cases moving forward.

Problem Solving: Identify potential delays or challenges, investigate solutions, and escalate complex matters when appropriate.

Compliance: Ensure all activities are completed in accordance with company procedures, regulatory requirements, and quality standards.

Continuous Improvement: Contribute ideas that improve workflows, client satisfaction, and operational efficiency across the case management process.

What We Are Looking For

Experience: Previous experience as a Case Manager, Case Coordinator, Client Services Coordinator, Claims Administrator, Customer Support Specialist, or in a similar administrative or client-facing role.

Organisation: Excellent organisational and time management skills with the ability to prioritise multiple cases while maintaining exceptional attention to detail.

Communication: Strong written and verbal communication skills with the confidence to build positive relationships with clients and colleagues.

Technology: Comfortable using Microsoft Office applications and learning case management or CRM systems.

Problem Solving: A proactive mindset with the ability to analyse information, resolve issues, and make informed decisions.

Professionalism: High standards of confidentiality, integrity, and customer service when handling sensitive client information.

Mindset: You remain calm under pressure, enjoy working in a fast-paced environment, and take pride in delivering accurate, reliable, and client-focused results every day.

Pay: £30,664.00-£36,796.00 per year

Benefits:

Additional leave
Flexitime
Health & wellbeing programme
Paid volunteer time

Work Location: Hybrid remote in Liverpool L33 1EH

Quick apply

Refine Your Search

information specialist jobs in maghull, msy

Case Manager

Teams & Sharepoint Specialist

Assistant Project Manager - Conservation

Research & Development Administrator

Planner/Scheduler

Mobile Health & Performance Specialist (Driving Role)

1st Line Technical Support Engineer

Sales Administrator

Data & Insight Analyst

Data & Insight Analyst

Recovery Coordinator - Assessments, Detox and Rehabilitation coordinator

Court of Protection Administrator

Tribunal and Complaints Officer

Outreach Worker

BMW & MINI Workshop Controller (Southport)

SSWI Co-ordinator (Adults)

Development and Skills Coordinator

AI & Process Transformation Specialist

Deputy Manager | Willow Space Hub | Skelmersdale

Support Secretary

I want to receive the latest job alerts for information specialist in maghull, msy

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