Customer service manager Work, Jobs in Maida Vale, Gtl (with Salaries)

Train Aesthetics and Presentation Manager
ALSTOM —London
- £62,000 a year
- Monday to Friday
- IT
- Communication skills
- Annual leave
5d
Customer Service Manager
Smile NW Dental Practice —London
- From £14 an hour
- Temporary
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick apply
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Store Manager (12-Month Contract)
Ecco Sales Limited —London
- Weekend availability
- Sales
- Customer service
- Team management
- Store discount
- Employee discount
Quick apply
11d
Account Manager - Customer Service
Online Lubricants Ltd —London
- £25,000 - £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Employee discount
- Referral programme
Quick apply
14d
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
6d
Assistant Manager Portobello Road
Hermanos Colombian Coffee Roasters Ltd —London
- £13.85 - £15.80 an hour
- Weekend availability
- Hospitality
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
4d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Pub Manager
MC Bars Ltd —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
10d
Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
12d
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Taproom Duty Manager
Hiver Beers Ltd —London
- From £15.50 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
5d
Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
Sales Manager
INK'D London —London
- £30,000 - £60,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick apply
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply

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customer service manager jobs near maida vale, gtl

Train Aesthetics and Presentation Manager

ALSTOM -
London

Apply Now

Job details

£62,000 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills

Full job description

Req ID: 523426

Location: Old Oak Common, NW10

Appointment Basis: Permanent

Shifts: Monday – Friday, split between days & nights depending on business needs.

Salary + Benefits: £62,000 base salary with additional benefits

Apply by: 16th July

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We are looking for a Train Aesthetics and Presentation Manager to manage the train presentaion supplier contract across all of our network taking responsibility for the cleanliness and Aesthetics of the Class 345 fleet.

You will form strong relationships with key stakeholders of Train Operators to ensure that we understand the needs of the customer and frontline teams and we jointly deliver that in partnership. Collaborative working with Alstom and third party Train presentation contractors will be required to deliver the high expectations of our customers.

Work closely with the Operations, Engineering and Projects teams (including Quality, Fleet Control & EHS) to make sure those needs are delivered and help to develop the wider Customer Strategy within Alstom.

We’ll look to you for:

Interfacing closely with key customers
Building relationships with key suppliers
Help customers with sustainability strategies
Alstom single point of contact for all Customer facing issues e.g. Cleaning/Train presentation matters
Develop and carry out a programme of Customer/Supplier Audits to ensure the highest standards are maintained
Interact with other Alstom Departments
Work collaboratively to develop a CEx strategy
Management of Cleaning Service Provider on daily basis via Performance KPI’s
Leading monthly contract reviews with Cleaning Service Providers
Working with customers to ensure that defect reporting is as effective as possible
Building close partnerships with the Train Operator and customer via performance reviews, and actively seeking feedback and delivering on that feedback
Compiling and presenting period performance reports

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Experience of working in/with a Train Operator in a CEx/Train presentation environment but will consider candidates from other industries
A passion for delivering an excellent customer experience to the travelling public
An excellent communicator who is able to build relationships with customers
Someone who is able to influence and deliver cultural change throughout all levels of the Alstom organisation
A credible team player with a proven track record of working with internal teams, contractors and customers
Good verbal and written communication skills
IT skills – competent user of Personal Computer, including office packages, e-mail and intranet

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

Enjoy stability, challenges and a long-term career free from boring daily routines
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
Up to 52 weeks full maternity and adoption pay
25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Job Segment: Bank, Banking, Manager, Finance, Management

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Refine Your Search

customer service manager jobs in maida vale, gtl

Train Aesthetics and Presentation Manager

Customer Service Manager

Customer Service Manager

Store Manager (12-Month Contract)

Account Manager - Customer Service

Sales Support Team Leader

Service Reporting Manager

Team and Customer Experience Manager

Assistant Manager Portobello Road

General Manager - Samsung Experience Store

Pub Manager

Store Manager - Canary Wharf

Business Manager

Reception and Postroom Manager

Taproom Duty Manager

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Customer Service Manager

Sales Manager

Customer Support Team Lead

Massimo Dutti Operations Manager- Regent Street

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