Service desk agent Work, Jobs in Maida Vale, Gtl (with Salaries)

Porter
Rendall & Rittner —London
- £27,500 a year
- Full-time
- Employee assistance programme
- Employee discount
Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Customer service
- English
- Hotel
- Employee discount
13d
Customer Service Agent
Jollyes Pets —Waltham
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
11d
Reservations Agent
St Ermin's Operating UK Limited - Reservations —London
- £32,631 a year
- Full-time
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
10d
Guest Service Agent
Moxy - Reception —London
- £26,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
Luggage Porter - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
3d
Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
Front Desk Agent, The Savoy Hotel
FAIRMONT —London
- £36,316 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
5d
Night Concierge
Rendall & Rittner —London
- £30,382 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Customer Support Specialist, OntheMarket - London
CoStar Group —London
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Annual leave
Receptionist/Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
5d
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
Community Host Day - 16 hours per week
urbanbubble - 2026 —London
- £13.98 - £15.48 an hour
- Part-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
5d
Trading Data & AI Analyst
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- SQL

I want to receive the latest job alerts for service desk agent in maida vale, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Porter

Rendall & Rittner -
London

Apply Now

Job details

Full-time
£27,500 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Full job description

PORTER

Rendall & Rittner • £27,500 • Greenhill, Hampstead - NW3 1PX • 4 Days on, 4 Days off, 0700 - 1900

DEVELOPMENT DETAILS

Set within one of Hampstead’s most desirable pockets, this prestigious development comprises 138 beautifully finished apartments with a concierge, landscaped communal gardens and impeccably maintained shared spaces. You’ll be part of a welcoming, community-minded environment moments from Hampstead Heath and Primrose Hill, with Northern and Jubilee line connections close by for easy access across London. Expect a calm, premium setting where residents value discretion, attention to detail and warm, professional service.

ROLE EXPECTATIONS

You will be the first point of contact for residents and guests, ensuring arrivals, departures and daily enquiries are handled smoothly and with a smile. You’ll keep communal areas pristine, liaise with contractors, and support on-site security by monitoring access and reporting issues promptly. Every shift, you’ll help the development run seamlessly and make residents feel at home.

WHAT SUCCESS LOOKS LIKE

Residents consistently compliment your friendly, can-do approach and swift resolutions.
The front desk is organised, welcoming and efficiently managed throughout your shift.
Access control and parcel processes run smoothly with accurate records and zero backlogs.
Communal areas remain spotless and well-presented, with issues identified and escalated early.
Contractors are coordinated effectively, with minimal disruption to residents.
Incidents are logged clearly and communicated promptly to your manager and team.

HOW YOU'LL SPEND MOST OF YOUR TIME

Greeting residents and visitors, managing enquiries and providing local information.
Overseeing parcel, key and visitor management, maintaining accurate logs.
Conducting regular building walks to check cleanliness, safety and presentation.
Supporting security by monitoring CCTV (where applicable) and controlling access.
Liaising with cleaners and contractors, ensuring standards are met.
Reporting maintenance issues, following up on actions and updating the on-site log.

WHO THIS ROLE IS FOR

You take pride in delivering warm, professional service and building trusted relationships.
You’re calm under pressure, solution-focused and proactive in preventing issues.
You have a sharp eye for detail and high standards of presentation.
You’re a strong team player who communicates clearly and keeps accurate records.
You’re comfortable working a 12-hour, 4 on/4 off shift pattern.

EXPERIENCE THAT HELPS

Previous experience in a porter, concierge, front-of-house or hospitality role.
Familiarity with residential building operations, access control or CCTV.
Experience handling parcels, keys and visitor logs.
Knowledge of basic health and safety and incident reporting.
Confidence coordinating with cleaning and maintenance contractors.

WHAT WE OFFER

20 Days Including Bank Holidays days holiday plus bank holidays
Enrolment into the Rendall & Rittner pension scheme
Employee assistance programme supporting family, health, money and work
Employee referral scheme
Team uniform* subject to development
Fully funded training and development opportunities
Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on your customer service approach, scenario-based problem solving, building operations know-how and ability to prioritise during a busy shift

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

Apply Now

Refine Your Search

service desk agent jobs in maida vale, gtl

Porter

Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House

Customer Service Agent

Reservations Agent

Guest Service Agent

Customer Service Desk Co-Ordinator

IT Helpdesk Specialist, UK

Luggage Porter - JW Marriott Grosvenor House

Front Office Team Member (Camden Lock)

Customer Service Co-ordinator

Day Concierge

Front Desk Agent, The Savoy Hotel

Customer Service Host

Night Concierge

Customer Support Specialist, OntheMarket - London

Receptionist/Front Desk Agent

IT First Line Support Technician

Community Host Day - 16 hours per week

Customer Service Host - T3

Trading Data & AI Analyst

I want to receive the latest job alerts for service desk agent in maida vale, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected