Customer experience specialist Work, Jobs in Maidstone, Ken (with Salaries)

Internal Sales
Encon Insulation —Maidstone
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
3d
Production Assistant (Tonbridge, Kent)
Master of Malt —Tonbridge
- £12.75 an hour
- Full-time
- English
- Warehouse experience
- IT
Quick apply
Commercial Account Handler
Brown & Brown Europe —Maidstone
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Employee stock purchase plan
Quick apply
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
2d
People & Onboarding Coordinator
Psicon —Canterbury
- £27,000 - £30,000 a year
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Relationship & Engagement Lead
Psicon —Canterbury
- £31,677 - £37,250 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Customer Service Specialist
Landmark Information Group —West Malling
- Organisational skills
- Communication skills
- Free parking
- Annual leave
1d
Window Shutter Survey and Installation OTE £50k+
Shutterly Fabulous —Maidstone
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Power tools
Quick apply
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
ADHD Care Navigators & ADHD Prescription Clerks
Psicon —Canterbury
- £26,227 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
Administrator Mental Health Support Teams (Schools)
Kent and Medway Mental Health NHS Trust —Maidstone
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
5d
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Sales & Projects Estimator
Poyntell —Cranbrook
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Cabin Fleet Administrator
Wernick Group Limited —Wickford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Sales - Sales Advisor - UK
New Look —Canterbury
- Part-time
- Microsoft Word
Clinic Manager
Skin Surgery Clinic —Royal Tunbridge Wells
- Up to £60,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Account Specialist
Commercial Services Group —West Malling
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d

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Internal Sales

Encon Insulation -
Maidstone

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
IT
Communication skills
Negotiation

Full job description

Company Background

Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials.

As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.

The Role

The main responsibilities of the role is to provide an internal sales and sales administration function at the branch, which maximises enquiry conversions to orders, all within the guidelines of pricing policies. As an Internal Sales Executive, you will achieve sales budget and contribution, actively seeking sales opportunities by up-selling or cross-selling through pro-active targeted calls.

As an Internal Sales Executive, you will report to the Sales Office Manager/Business Unit Manager or Branch Director.

Key Relationships

Internally – Branch Director, Regional Director, Regional Sales Manager, External Sales Team, Branch Employees and Credit Control

Externally – Customers

Candidate Requirements

Behaviours:

· Customer focussed

· Good communicator

· Excellent negotiation skills

· Results driven

· A team player

· Detail conscious

· Personable

· Business focussed

Skills:

· Experienced in customer service.

· Highly numerate with strong accuracy and attention to detail.

· Proficient with IT, particularly Excel, Word and Outlook.

· Strong written and verbal communication skills.

· Experienced in sales.

Key Responsibilities

Customer Service & Performance:

· To follow up and file quotations issued to check competitiveness and to secure sales.

· To provide feedback on pricing levels to Managers.

· To maintain content and accuracy of sales daybook.

· To assist with project tracking of potential business.

· To answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately.

· To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned.

· To proactively call nil spend/dormant/targeted accounts as requested by Management.

· To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders.

· To assist in collecting cash from debtors, where this is appropriate.

· To receive, examine, and link confirmation orders, advising any amendments necessary
to originals.

· To check and confirm dates and content of direct deliveries as they fall due.

· To pass checked and confirmed direct deliveries daily to invoicing.

· To liaise with suppliers on schedules for incoming goods for specific orders.

· To liaise with the Transport Manager to advise customers of any alterations to delivery schedules.

· To keep own price lists current and updated.

· To assist in maintaining current and updated price lists and manufacturer literature at
the branch.

· To assist with periodic stock takes where required.

Compliance:

· To issue price quotations in response to enquiries, and to price tender documents in accordance with current policies.

· To offer credit facilities to prospective customers, observing the credit control procedures.

· To take heed of credit control disciplines in the course of all transactions, with particular regard to credit limits and to accounts on suspension.

· Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.

Standard Terms, Conditions and Benefits

Working Hours-40

Holiday Entitlement- 23 Days

Encon Work Save Pension- Yes

Life Assurance Plan- Yes

Bonus Scheme- Yes

#INDMP

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
On-site parking
Store discount

Experience:

Sales: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in maidstone, ken

Internal Sales

Production Assistant (Tonbridge, Kent)

Commercial Account Handler

Customer Experience Specialist (Automotive)

People & Onboarding Coordinator

Relationship & Engagement Lead

Customer Service Specialist

Window Shutter Survey and Installation OTE £50k+

Sales Assistant - UNIQLO Bluewater

ADHD Care Navigators & ADHD Prescription Clerks

Administrator Mental Health Support Teams (Schools)

Customer Service Administrator / Internal Sales

Customer Service Specialist

Sales & Projects Estimator

Customer Support & Planning Coordinator

Customer Engagement Specialist

Cabin Fleet Administrator

Sales - Sales Advisor - UK

Clinic Manager

Account Specialist

I want to receive the latest job alerts for customer experience specialist in maidstone, ken

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