Customer service supervisor Work, Jobs in Malpas, Chs (with Salaries)

Customer Satisfaction Supervisor
British Ironwork Centre —Whittington
- From £14.50 an hour
- Full-time
- Management
- Customer service
- English
Quick apply
7d
Starbucks Shift Supervisor
EG Group —Wrexham
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Customer Experience Supervisor
Cadent Gas —Ellesmere Port
- Hybrid work
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
Sales - Supervisor
New Look —Shrewsbury
- Part-time
- Microsoft Word
- Communication skills
Supervisor
Mulberry —Cheshire Oaks
- £27,727.50 a year
- Full-time
- Employee discount
Quick apply
Depot Supervisor
Dunelm —Trentham
- £31,000 a year
- Customer service
- Supervising experience
- Leadership
- Employee discount
6h
Contact Care Supervisor
AAH Pharmaceuticals —Stoke-on-Trent
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
13d
Rental Operations Supervisor
Addhire Self Drive Ltd —Ellesmere Port
- From £29,000 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Starbucks Shift Manager
EG Group —Crewe
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Bar Supervisor
The Leopard Brewery Tap Ltd —Nantwich
- From £13.50 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
3d
Team Leader
Mountain Warehouse —Chester
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Store Leader
92 Degrees —Neston
- From £27,500 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Store discount
- Employee discount
Quick apply
Assistant Store Manager
Hotel Chocolat —Liverpool
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
8d
Work Area Manager - Night Shift
Royal Mail Group —Chester
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
7d
Repair and Maintenance Supervisor
Lanes Group —Shrewsbury
- Up to £42,000 a year
- Weekend availability
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Bar Supervisor
Macdonald Portal Hotel, Golf and Spa —Tarporley
- Full-time
- Hospitality
- Bar
- Culinary experience
Quick apply
13d
Financial Operations Supervisor
Radius Limited —Crewe
- Full-time
- Management
- Supervising experience
- Communication skills
Quick apply
2d
Shrewsbury Assistant Store Manager
Fatface Corporation —Shrewsbury
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
1d

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Customer Satisfaction Supervisor

British Ironwork Centre -
Whittington

Quick apply

Job details

Permanent | Full-time
From £14.50 an hour
7 days ago

Qualifications

Management
Customer service
English
Microsoft Office
Analysis skills
Communication skills

Full job description

Customer Satisfaction Supervisor

We are seeking a proactive and detail-oriented Customer Satisfaction Supervisor to lead on our customer review and reputation ratings across all review platforms. This role is responsible for monitoring customer feedback, responding to online reviews, identifying service improvement opportunities, and supporting teams in delivering exceptional customer experiences. The ideal candidate is an excellent communicator with strong problem-solving skills and a passion for customer satisfaction.

Monitor and manage customer reviews across platforms such as Google, Trustpilot, Tripadvisor, and industry-specific review sites, ensuring the highest grades.
Respond professionally and promptly to positive, neutral, and negative customer reviews
Escalate critical customer issues to relevant departments and ensure timely resolution
Track customer satisfaction trends and provide regular reporting to management
Identify recurring customer concerns and recommend process improvements
Develop strategies to improve overall review ratings.
Coach and support frontline staff on customer service best practices
Ensure all customer communications align with company tone, values, and policies
Maintain accurate records of customer interactions and resolutions
Collaborate with marketing and operations teams to strengthen brand reputation and customer loyalty

Requirements:

Previous experience in customer service, customer relations, or reputation management
Experience handling online reviews and customer feedback platforms
Strong written and verbal communication skills
Ability to handle difficult situations professionally and calmly
Excellent organizational and multitasking abilities
Strong analytical and reporting skills
Proficiency with CRM systems and Microsoft Office or Google Workspace

Pay: From £14.50 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in malpas, chs

Customer Satisfaction Supervisor

Starbucks Shift Supervisor

Customer Experience Supervisor

Supervisor

Sales - Supervisor

Supervisor

Depot Supervisor

Contact Care Supervisor

Client Services Team Leader

Rental Operations Supervisor

Starbucks Shift Manager

Bar Supervisor

Team Leader

Store Leader

Assistant Store Manager

Work Area Manager - Night Shift

Repair and Maintenance Supervisor

Bar Supervisor

Financial Operations Supervisor

Shrewsbury Assistant Store Manager

I want to receive the latest job alerts for customer service supervisor in malpas, chs

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