Customer relationship consultant Work, Jobs in Manchester, Eng (with Salaries)

Customer Relationship Consultant
Skipton Building Society —Wilmslow
- £26,750 a year
- Part-time
- Time management
- Annual leave
- Employee assistance programme
13d
Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
4d
Education Sales Consultant
STAREDUCATION INT LIMITED —Manchester
- £33,500 - £38,500 a year
- Full-time
- Hybrid work
- Sales
- English
- Microsoft Office
- Sick pay
Quick apply
1d
Client Services & Engagement Coordinator
MWQ —Manchester
- £12.71 an hour
- Part-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
1d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Academic Sales Consultant
McGraw Hill —Manchester
- £39,999 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
12d
Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Cheadle
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Gym membership
Quick apply
8d
Sales Consultant
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
7d
Intermediate Business Analyst
HippoDigital —Manchester
- £38,500 - £47,000 a year
- Agile
- IT
- In-person
- Employee discount
1d
New Car Sales Consultant
VIP Gateway —Salford Quays
- £28,500 - £80,000 a year
- Full-time
- Sales
- In-person
- Negotiation
- Gym membership
- Referral programme
Quick apply
Group Charter Sales Consultant - £35,000 + 10% Uncapped Commission
Air Charter Service —Cheadle
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Gym membership
Quick apply
8d
Junior Sales Consultant
3lement Onboarding —Manchester
- £24,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
Sales Membership Consultant
Runway Pilates —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Work from home
- Gym membership
Quick apply
1d
Graduate Business Consultant
Canvas Reply —Manchester
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
13d
Travel Consultant - Burnley
Hays Travel —Burnley
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Enterprise Sales Enablement Consultant
Softcat —Manchester
- Hybrid work
- School
- Flexible schedule
8d
Digital Workplace Consultant
Beyond —Manchester
- Full-time
- Hybrid work
- Presentation skills
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Travel Consultant - Leigh
Hays Travel —Leigh
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
6d
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply
Full Time Sales Associate - Manchester, UK
Christian Dior Couture —Manchester
- Full-time
- Sales
- Communication skills

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Customer Relationship Consultant

Skipton Building Society -
Wilmslow

Apply Now

Job details

Part-time
£26,750 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Car scheme

Qualifications

Time management

Full job description

Hours:

This role is for a permanent position working part time 21.45 hours over 3 days to support branch operating hours.

Salary:

£26,750 Pro Rata

Closing Date:

Thu, 18 Jun 2026

Are you passionate about helping others and providing exceptional customer service?

Would you like to join an organisation that puts its customers at the heart of what they do?

If so, then Skipton Building Society have the perfect opportunity for you! We are recruiting for a Customer Relationship Consultant to work mainly at our Wilmslow branch & occasionally at Warrington branch.

The role of Customer Relationship Consultant includes engaging in conversations to find out our customers’ needs, providing information to them about our full savings range, products, and services that we offer.

You will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

Together, you can help us build a better Society!

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

What Will You Be Doing?

Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.
Acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers.
Conducting ‘My Review’ customer appointments face to face, virtually or by telephone.
Proactively contacting our customers over the phone to identify and discuss their needs.
Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.
Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.
Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

You will have previous experience of interacting with customers. We’re happy to ‘think outside the box’ of wanting people who have previously worked in a bank or building society before.
Your experience working with customers may be in person or over the phone, either is fine as Skipton’s customers are increasingly looking for flexible ways of engaging with us so your experience in a Contact Centre environment may be just what we’re looking for.
Your experience may be in retail, food & beverage, guests services or even the health/care sector. Whatever your background, if you can demonstrate a passion for delivering exceptional service and going above and beyond we’re happy to consider you.
You will enjoy meeting new people and engaging in purposeful conversation.
The ability to work well alongside others, with a ‘one-team’ mindset.
The ability to react fast when the day gets busy and handle a wide variety of different customers with excellent time management.
The desire and ability to grow, adapt and change whilst accommodating business needs and priorities.
You will be an effective communicators with the ability to influence different audiences using suitable channels for achieving clear outcomes.
That you are open to a broad range of activities even if outside of standard expectations

What Is In It For You?

The role of Customer Relationship Consultant will be a permanent position working 21.45 hours over 3 full days.

The salary is £26,750 pro-rata per annum. Plus a range of benefits which include

Annual discretionary bonus scheme.
25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
Generous employer matched pension contributions – up to 10% per annum.
We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).
There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.
Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.
A commitment to training and development.
Private medical insurance for all our colleagues.
Salary Sacrifice Scheme for hybrid/electric car.

Apply Now

Refine Your Search

customer relationship consultant jobs in manchester, eng

Customer Relationship Consultant

Customer Service Representative

Education Sales Consultant

Client Services & Engagement Coordinator

Retail Sales Advisor - Manchester

Academic Sales Consultant

Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission

Sales Consultant

Intermediate Business Analyst

New Car Sales Consultant

Group Charter Sales Consultant - £35,000 + 10% Uncapped Commission

Junior Sales Consultant

Sales Membership Consultant

Graduate Business Consultant

Travel Consultant - Burnley

Enterprise Sales Enablement Consultant

Digital Workplace Consultant

Travel Consultant - Leigh

Customer Success Manager

Full Time Sales Associate - Manchester, UK

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