pharmaceutical company Work, Jobs in manchester, eng (with Salaries)

Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
1d
Medical Strategist
MEDiSTRAVA —Manchester
- Remote
- Doctoral degree
- Master's degree
- Project management
8d
Microbiology Laboratory Technician
Fresenius Kabi Limited —Runcorn
- No weekends
- Laboratory experience
- Communication skills
- Free parking
- Employee assistance programme
Pharmacy Driver
AP SD FIVE LIMITED —Mottram
- Full-time
- Heavy lifting
- Sales
- Driving
Quick apply
4d
Pharmacy Assistant - Medical Aesthetics
Healthxchange —Wythenshawe
- £27,000 - £29,000 a year
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Research Associate
Omnicom Health —Bollington
- Hybrid work
- Microsoft Office
- Master's degree
- Bachelor's degree
- Gym membership
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Conference Manager
Inizio Medical —Manchester
- Remote
- Communication skills
1d
IP Paralegal - Patents
Appleyard Lees —Manchester
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
2d
Senior Account Associate, Medical
Real Chemistry —Manchester
- Hybrid work
- Communication skills
- Annual leave
Site Document Controller - HVP
Bilfinger SE —Warrington
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
3d
Account Manager - Medical Education
Real Chemistry —Manchester
- Hybrid work
- Contracts
- Annual leave
Chemical Analyst
Fluorochem Ltd —Glossop
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Laboratory experience
- Microsoft Office
- Free parking
Quick apply
Accuracy Checking Pharmacy Technician
Rowlands Pharmacy —Rochdale
- £16.11 an hour
Pharmacist
Rowlands Pharmacy —Manchester
- Full-time
- IT
- Communication skills
- Employee discount
Research Project Manager
The Christie NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- IT
- Business
- Leadership
11d
Lead Research Nurse
Thermo Fisher Scientific —Manchester
- 8 hour shift
- BLS Certification
- English
- Bachelor's degree
Associate Director (Analytical Team Leader]), Early Chemical Development, Pharmaceutical Science
AstraZeneca —Macclesfield
- Doctoral degree
- Master's degree
- No degree
8d
Marketing Executive
Havas Group —Manchester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
1d
Digital Implementation Specialist
Space & Time —Salford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Presentation skills
- JavaScript
- Flexible schedule
Quick apply

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Service desk technician

Amiculum -
Manchester

Apply Now

Job details

1 day ago

Benefits

Annual leave
Company pension
Private medical insurance
Flexible schedule

Qualifications

IT
Active Directory

Full job description

Our in-house Technology and Data Security team plays a critical role in supporting Amiculum’s global business, maintaining our infrastructure and assist over 300 colleagues worldwide. We are looking for a proactive and user-focused IT support professional who not only resolves issues but actively improves the user experience across the business.

The role

This role is centred on proactive IT support, with a strong emphasis on anticipating and preventing issues alongside resolving tickets reactively. The position involves identifying recurring problems, addressing root causes and continuously improving processes and documentation. There is a clear expectation to take ownership of ongoing improvements that enhance overall system reliability and user experience.

This role requires working in our city centre Manchester office for a minimum of 2 days per week and flexible hours to facilitate global support.

Key responsibilities

Provide first- and second-line IT support, acting as a key point of contact for resolving a broad range of technical issues across the business
Maintaining the IT ServiceDesk and resolving requests for team members based in other locations (logging, tracking and closing service desk requests) in line with agreed Service Level Agreements (SLAs), ensuring timely resolution, appropriate prioritization and regular stakeholder updates
Diagnose and resolve hardware, software and system issues, escalating where appropriate
Provide day-to-day support and administration of IT hardware and meeting room technology, ensuring a smooth user experience
Deliver onboarding for new starters, including system setup and initial IT induction, as well as setting up and administering equipment for new starters and existing colleagues
Provide training and ongoing guidance to colleagues on best practice, ensuring confident and effective use of IT systems and clear communication of updates

What you’ll need

At least 2 years’ experience in an IT Service Desk role, supporting across multiple levels (first and second line, with exposure to more complex issues)
Strong technical expertise in troubleshooting Windows and Microsoft 365 environments, alongside Active Directory administration and patch management
Experience diagnosing and resolving a broad range of hardware, software and system issues, with a practical and solution-focused approach
A proactive mindset, with the confidence to identify trends, anticipate user needs and reduce repeat tickets through training, communication and preventative action
The ability to communicate clearly and confidently with stakeholders at all levels, including providing updates during incidents and promoting a positive IT presence
Experience producing simple, user-friendly guidance and training materials to support effective use of IT systems
A willingness to take ownership of continuous improvement, contributing ideas and driving better processes and accountability across IT support
A flexible approach to working hours to support global teams and maintain effective coverage across different locations
A strong ability to work both independently and collaboratively within a team environment

Why Amiculum?

We’re proud to be a flexible and inclusive employer that provides a supportive working environment. We value creativity and encourage colleagues to offer ideas that further the success of our business.

In return, we offer:

Remote and hybrid working options as standard
Continual learning and professional development opportunities
Two annual bonus schemes
25 days' annual leave and public holidays. Plus festive closure between Christmas and New Year
Market leading family leave and pay policies
Generous pension scheme and private health insurance
Life and income protection insurance

What’s next?

To be eligible for this role you must be based in the UK and have the right to work there.

We ask that all applicants supply a CV and covering letter in support of their application, detailing their experience and interest in working at Amiculum.

Our recruitment process is about finding the right fit – for both you and Amiculum. We embrace the advances that AI brings so, if you wish, use AI to enhance your preparation, but please don't replace your individuality. The most compelling applications are those that reflect your authentic voice, experiences and skills.

We are committed to creating an inclusive and diverse workplace. We are dedicated to making reasonable adjustments throughout our recruitment and selection process to accommodate all applicants. If you require any adjustments or have specific needs, please contact Becka or Steven from our Careers team, who will be more than happy to help.

Amiculum is an independent agency that delivers communications and consultancy services to pharmaceutical, biotechnology and health technology companies across the world. For more information about the Amiculum story, please visit our website or contact a member of our careers team.

Job ID: TDS002

Apply Now

Refine Your Search

pharmaceutical company jobs in manchester, eng

Service desk technician

Medical Strategist

Microbiology Laboratory Technician

Pharmacy Driver

Pharmacy Assistant - Medical Aesthetics

Research Associate

Service Coordinator

Conference Manager

IP Paralegal - Patents

Senior Account Associate, Medical

Site Document Controller - HVP

Account Manager - Medical Education

Chemical Analyst

Accuracy Checking Pharmacy Technician

Pharmacist

Research Project Manager

Lead Research Nurse

Associate Director (Analytical Team Leader]), Early Chemical Development, Pharmaceutical Science

Marketing Executive

Digital Implementation Specialist

I want to receive the latest job alerts for pharmaceutical company in manchester, eng

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