Travel agents Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent - Commercial
Manchester Airport —Manchester
- Communication skills
- Annual leave
- Employee discount
9d
Customer Service Specialist
Teleperformance —Manchester
- £27,601.60 a year
- Full-time
- Customer service
- Computer literacy
- Typing
- Paid training
- Work from home
Telephone Support Agent
AJ Bell —Manchester
- From £27,100 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Customer Service Agent
Menzies Aviation —Manchester Airport
- Part-time
- Customer service
- Cash handling
- Communication skills
11d
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
9d
Travel Consultant - Buxton
Hays Travel —Buxton
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Travel Specialist
dnata —Knutsford
- Microsoft Word
- Sales
- Typing
- Annual leave
- Employee assistance programme
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
Independent Travel Agent
The Travel Experts —Manchester
- Remote
Quick apply
Customer Service Advisor - Cruise & Tours
dnata Travel —Leyland
- Full-time
- Communication skills
- Free parking
- Annual leave
2d
Travel Specialist
dnata Travel —Knutsford
- Full-time
- Microsoft Word
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Groups Bookings Support Officer
Cheshire East Council —Knutsford
- £24,796 - £25,185 a year
- Microsoft Word
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Field Interviewer - Stockport
the National Centre for Social Research —Stockport
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Business Travel Consultant
Gray Dawes Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Employee assistance programme
Quick apply
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hotel
- Organisational skills
- In-person
Quick apply
Travel Consultant - Brighouse
Hays Travel —Brighouse
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
Travel Consultant - Sandbach
Hays Travel —Sandbach
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Travel Consultant - Burnley
Hays Travel —Burnley
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount

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travel agents jobs near manchester, eng

Customer Service Agent - Commercial

Manchester Airport -
Manchester

Apply Now

Job details

9 days ago

Benefits

On-site gym
Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Live chat
Complaint handling
Customer interaction
Communication skills

Full job description

Date: 18 Aug 2026

Location: Manchester Airport, GB

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Company: MAG

Summary

Customer Service Agent

Hybrid

Manchester Airport

About CAVU

For airports, for partners, for people. We are CAVU.

At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes — every day here is about creating better travel experiences.

From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges — our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self.

Whether you’re working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel.

If you’re looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.

Together, we can reach new heights. Together, we are CAVU.

The role

As a Customer Service Agent at CAVU, you’ll play a vital role in delivering exceptional service across multiple channels including email, live chat and phone. You’ll support customers with enquiries, manage existing reservations, and create positive experiences at every touchpoint.

This is a fast-paced, customer-focused role where you’ll combine problem-solving with a sales-through-service mindset, identifying opportunities to offer tailored solutions that meet each customer’s needs.

You’ll be part of a collaborative team based at Manchester Airport, working closely with colleagues across the business to ensure a seamless end-to-end customer journey.

Key responsibilities include:
Providing prompt, professional responses to customer queries and complaints across all channels

Supporting customers with existing reservations, including amendments, cancellations and related enquiries

Identifying and converting sales opportunities through service interactions

Accurately managing customer details and bookings across multiple systems

Building strong product knowledge to resolve queries efficiently and confidently

Sharing customer insights, trends and feedback to help improve services

Working collaboratively with internal teams to deliver a joined-up experience

Managing your time effectively and prioritising tasks in a busy environment

About you
We’re looking for someone who is passionate about delivering great service and enjoys helping people.

What will make you successful in the role?

Previous experience in a customer service environment

Experience handling customers across multiple channels (email, live chat and phone)

Excellent verbal and written communication skills

Strong problem-solving and decision-making abilities

Confidence using systems and learning new technology

A customer-first mindset with great attention to detail

Resilience, adaptability and a positive attitude in a fast-paced setting

A collaborative approach, with the ability to work independently when needed

The Perks

25 days holiday, increasing by 1 day per year of service (up to 28)

Option to buy up to 10 additional days’ annual leave, plus 4 flexible bank holidays

10% company pension

Annual bonus scheme

On-site gym

MediCash scheme

Flexible benefits & discounts – including up to 50% off CAVU products (Escape Lounges, Airport Parking, etc.)

Rail and retail discounts

2 paid volunteering days per year

Access to our internal events calendar including regular health, wellbeing and ID&E activities

Development opportunities including mentoring and learning grants

Enhanced parental leave (T&Cs apply)

EDI at CAVU

We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms.

Whether this is your first role or your next big step, we want to hear from you — even if you don’t tick every box. What matters most is what you bring.

We’re proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know.

At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and our CAVU Global ID&E Affinity Groups.

Are you ready to reach new heights?

Apply now via the link below.

.

Apply Now

Refine Your Search

travel agents jobs in manchester, eng

Customer Service Agent - Commercial

Customer Service Specialist

Telephone Support Agent

Customer Service Agent

Central Reservations & Events Agent

Executive Assistant – Store Operations

Travel Consultant - Buxton

Travel Specialist

Quality Checker

Independent Travel Agent

Customer Service Advisor - Cruise & Tours

Travel Specialist

Groups Bookings Support Officer

Field Interviewer - Stockport

Business Travel Consultant

Reservations Agent

Travel Consultant - Brighouse

Customer Solutions Specialist

Travel Consultant - Sandbach

Travel Consultant - Burnley

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