Customer advocate Work, Jobs in Manchester, Gtm (with Salaries)

Wellbeing Officer
MSV Housing Group —Trafford
- £33,590 - £35,859 a year
- Full-time
- English
- Employee assistance programme
- Sick pay
12d
Customer Support & Retention Representative
Housr —Manchester
- Hybrid work
- University
- In-person
- Communication skills
- Gym membership
Level 1 Tram Technician
KeolisAmey Metrolink —Manchester
- £47,045 a year
- Weekend availability
- Maintenance
- IT
- Employee assistance programme
- Employee discount
10d
Customer Success Manager
LIMA Networks LTD —Salford Quays
- £38,000 - £45,000 a year
- Full-time
Quick apply
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Newborn Photographer - St Mary's Hospital Manchester
Bonniebabi Limited —Manchester
- £12.71 an hour
- Part-time
- Customer service
- In-person
- School
- Annual leave
Quick apply
5d
Young Person Independent Living Officer
MSV Housing Group —Manchester
- £16,795 - £17,929 a year
- Full-time
- Employee assistance programme
- Sick pay
11d
Scrum Master
Raytheon —Manchester
- Full-time
- Engineering
- Project management
- Bachelor's degree
13d
UX Writer I - Car Rental
Booking.com —Manchester
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Annual leave
- Employee discount
12d
Project Manager - Health Tech (THRIVE)
Inform People —Manchester
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Project management
- Annual leave
- Work from home
Quick apply
12d
Associate - Researcher UX
Bally's Interactive LLC —Manchester
- Hybrid work
- Annual leave
- Gym membership
Quick apply
Product Manager
Moneysupermarket Group —Manchester
- Full-time
- Hybrid work
- Product management
- AI
Customer Change Coordinator - Enterprise Markets
Gamma —Manchester
- Full-time
- Microsoft Excel
- Project management
- Annual leave
Quick apply
1d
Sales Associate
Monica Vinader —Manchester
- Sales
- Driving
- Travel
Quick apply
13d
Operations Manager
EMR Group —Salford
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Cleaner
Boom Battle Bar —Manchester
- £12.75 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Success Engineer
SafetyCulture —Manchester
- Full-time
- SQL
- JavaScript
- Software development
13d
Operations Manager
EMR UK —Salford
- Project management
- IT
- Annual leave
Supported Housing Worker
Stepping Stone Projects —Rochdale
- £27,261.80 - £30,308.43 a year
- Full-time
6d
Compliance Officer
Places for People —Northwich
- £26,318.31 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
12d

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Wellbeing Officer

MSV Housing Group -
Trafford

Apply Now

Job details

Full-time
£33,590 - £35,859 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

GCSE
English

Full job description

At MSV Housing we’re committed to making sure our customers have good quality safe homes and our Wellbeing Officer’s are key to making this happen.

Join us in delivering a compassionate, customer-focused service that supports vulnerable and at-risk customers to sustain their tenancies. Working collaboratively with internal teams and external partners, you’ll take a person-centred approach to empower individuals while helping to deliver key objectives within our Neighbourhood Strategy.

We are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Wellbeing Officer’s do;

Build strong, effective relationships with internal teams and external partners to support customers holistically.
Assess at-risk customers and deliver targeted interventions, including referrals and signposting to appropriate support services.
Manage and monitor cases, ensuring customers have all support in place.
Provide proactive, person-centred support through home visits, crisis intervention, and multi-agency working.
Contribute to service improvement and the Neighbourhood Strategy, using insight and case management to enhance customer outcomes.

What we are looking for;

Good standard of education with minimum of 5 GCSE’s or equivalent at Grade C or above including Maths and English.
Experience of advocacy on behalf of customers.
Good understanding of mental health and vulnerable customer needs
Experience of working with customers with Mental Health and Vulnerabilities, along with relevant partners
Managing and prioritising a demanding workload.

We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. An enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack.

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme.
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme.
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/

If you wish to discuss the roles informally, please contact Steph Williams, Head of Customer Voice and Community Wellbeing – please email [email protected] to arrange a call.

Interviews are scheduled to take on 26th June however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

Apply Now

Refine Your Search

customer advocate jobs in manchester, gtm

Wellbeing Officer

Customer Support & Retention Representative

Level 1 Tram Technician

Customer Success Manager

Claims Handler

Newborn Photographer - St Mary's Hospital Manchester

Young Person Independent Living Officer

Scrum Master

UX Writer I - Car Rental

Project Manager - Health Tech (THRIVE)

Associate - Researcher UX

Product Manager

Customer Change Coordinator - Enterprise Markets

Sales Associate

Operations Manager

Cleaner

Customer Success Engineer

Operations Manager

Supported Housing Worker

Compliance Officer

I want to receive the latest job alerts for customer advocate in manchester, gtm

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