Gp receptionist Work, Jobs in Manchester, Gtm (with Salaries)

Referral Assistant
NHS Greater Manchester Integrated Care —Manchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Analysis skills
- Front desk
2d
Medical Receptionist
Washway Road Medical Centre —Sale
- £12.75 - £13.51 an hour
- Part-time
- Customer service
- Computer literacy
- GP surgery experience
Quick apply
6d
GP Receptionist
Park View Group Practice —Stockport
- £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- Office experience
- Free parking
- Bereavement leave
Quick apply
2d
Front of House Receptionist
THG Ingenuity —Manchester
- Hotel
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Receptionist
David Medical Centre —Manchester
- Part-time
- Microsoft Word
- Accounting
- Front desk
Quick apply
Medical Receptionist
Northenden Group Practice —Wythenshawe
- £13 an hour
- Monday to Friday
- GP surgery experience
- Administrative experience
- Front desk
- Annual leave
Quick apply
1d
GP Receptionist/Administrator
Hollins Grove Surgery —Darwen
- From £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- IT
Quick apply
13h
Receptionist/Administrator
NHS Cheshire: Oakwood Medical Centre —Northwich
- £26,161 a year
- Part-time
- Computer literacy
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Experienced GP Receptionist/Medical Secretary/Administrator
PEEL HALL MEDICAL PRACTICE —Manchester
- From £12.71 an hour
- Part-time
- Word processing
- GP surgery experience
- Front desk
- Free parking
- Annual leave
Quick apply
2d
Patient Coordinator
Harmony Medical Aesthetics LTD —Halifax
- £135 a day
- Part-time
- Hybrid work
- Sales
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
2d
Casual Receptionist
Sodexo —Buxton
- £13.45 an hour
- Microsoft Powerpoint
- Microsoft Outlook
- Front desk
- Free parking
- Employee assistance programme
Quick apply
Receptionist
mydentist —Poynton
- £12.97 an hour
- Full-time
- Computer literacy
- Computer skills
- Employee discount
Quick apply
3h
Treatment Coordinator
Hale Barns - The Square Dental —Hale Barns
- £15 an hour
- Full-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Salaried GP - 2 Sessions per week
The Surgery , Tyldesley —Manchester
- Temporary
- Management
- English
- Mentoring
Quick apply
Medicines Co-ordinator
Clayton Brook Surgery —Preston
- From £12.71 an hour
- Part-time
- Nursing home
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Care Navigator/Reception Administrator
Granville House Medical Centre NHS —Chorley
- Part-time
- Customer service
- Data entry
- Front desk
- Annual leave
- Sick pay
Quick apply
3d
Receptionist/Administrator
Caritas Group Practice —Halifax
- From £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
1d
GP Receptionist/Care Navigator
Ormskirk House Surgery —St Helens
- £12.71 - £13.00 an hour
- Full-time
- GP surgery experience
- English
- Front desk
- Free parking
- Annual leave
Quick apply
13d
Medical Receptionist
Dr Bisarya & Partner —Skelmersdale
- From £12.71 an hour
- Part-time
- Data entry
- Front desk
- In-person
Quick apply
Care Navigator/GP Receptionist
Sandy Lane Surgery —Leyland
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
- Annual leave
Quick apply
9d

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Referral Assistant

NHS Greater Manchester Integrated Care -
Manchester

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
2 days ago

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Microsoft Office Suite
Complaint handling
Patient service
Microsoft Office
Analysis skills
Appointment booking and call handling
Front desk
Customer interaction
Communication skills

Full job description

The Care Gateway provides a referral management and appointment booking service to multiple customers. To be the link between referrers, patients and receiving organisation’s (such as hospitals) ensuring the most appropriate onward referral method is utilised in line with the defined priority and patient choice, using eRS where possible to meet targets regarding waiting times for outpatient appointments. Capture accurate data to provide the Care Gateway with reporting on referrals and the use of eRS. To deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a “patient-focused” service which promotes good customer service and effective working relationships

Act as first point of contact for the Care Gateway, dealing with routine patient and specialist enquiries. To answer telephone calls in a timely manner ensuring that all callers are dealt with dignity, respect, and empathy. Ensure that all comments, suggestions, and complaints are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate. To carry out all delegated duties as required. You will be required to work daily at a computer with large amounts of your time needing to concentrate fully and use numerous systems.

As a Referral Assistant, you will play a key role in delivering excellent customer service while providing efficient administrative support within a professional and friendly team. This role is ideal for someone with a strong work ethic, excellent communication skills, and a positive attitude who enjoys helping customers and ensuring day-to-day operations run smoothly. You will have the opportunity to work in a supportive environment that values teamwork, reliability, and continuous development. In return, the organisation offers ongoing training, opportunities for career progression, and a competitive benefits package, making this an excellent opportunity for someone looking to build a rewarding and long-term career.

Communication

The Greater Manchester Referral Management Team provides the first point of contact for patients and GM GP practices throughout the referral process. This role involves working closely with a range of healthcare providers to ensure patients receive a smooth and efficient service.

The post holder will communicate with patients, healthcare professionals and members of the public, providing clear, helpful information. They will respond to routine enquiries with empathy, professionalism and discretion, using tact and effective communication skills where needed.

Analytical and Judgement Skills

The post holder will:
Manage and prioritise their own workload effectively, seeking guidance from their line manager when required.

Planning and Organising

The post holder will:
Organise their work efficiently to ensure tasks are completed accurately and in a timely manner.

Demonstrate a flexible and adaptable approach to meet changing priorities and service deadlines.

Patient Care

The post holder will:
Deliver a proactive, responsive and patient-focused service, supporting patients throughout the referral and booking process.

Provide timely and helpful support to patients and GP practices, responding to booking enquiries in a professional and understanding manner.

Human Resources

The post holder will be required to:
Take responsibility for maintaining and developing their knowledge and skills through continuous professional development.

Complete all mandatory training requirements.

Work in line with NHS GM policies, procedures and values.

Information Resources

The post holder will:
Interpret routine information and requests, taking appropriate action where required.

Confidently use a range of Microsoft Office applications and other relevant systems to support the service.

Apply Now

Refine Your Search

gp receptionist jobs in manchester, gtm

Referral Assistant

Medical Receptionist

GP Receptionist

Front of House Receptionist

Receptionist

Medical Receptionist

GP Receptionist/Administrator

Receptionist/Administrator

Experienced GP Receptionist/Medical Secretary/Administrator

Patient Coordinator

Casual Receptionist

Receptionist

Treatment Coordinator

Salaried GP - 2 Sessions per week

Medicines Co-ordinator

Care Navigator/Reception Administrator

Receptionist/Administrator

GP Receptionist/Care Navigator

Medical Receptionist

Care Navigator/GP Receptionist

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