Lead customer success manager Work, Jobs in Manchester, Gtm (with Salaries)

Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
10d
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply
Regional Operations Manager
FBS-Hormann —Manchester
- Full-time
- Management
- Data analysis skills
- Supervising experience
Quick apply
3d
Team Coordinator - Change
General Medical Council —Manchester
- £33,039 - £42,838 a year
- Hybrid work
- Management
- Team management
- Leadership
- Employee assistance programme
- Employee discount
7h
Senior Product Manager - SaaS - Partner Platform
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Flexible schedule
Quick apply
5d
Sr Customer Sucess manager
Zenoti —Manchester
- Communication skills
Quick apply
6d
Internal Service Desk Manager
Advania UK —Manchester
- £44,000 - £48,000 a year
- Hybrid work
- Azure
- Maintenance
- Team management
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Group Staffing and Logistics Lead - Sporting Events
Destination Sport —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Operations Manager
EMR Group —Salford
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Head of Field Service Operations (UK & Ireland)
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
District Manager - Drive Thru
Five Guys UK —Manchester
- Quick service & fast food restaurant
- Leadership
- Communication skills
Services Project Manager
Siemens —Manchester
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
6d
Telecoms Commercial Growth Manager
Clear Business —Sale
- £47,500 - £57,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
SMR Business Development Manager
KwikFit —Manchester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
9d
Assistant Manager, Street Operations
Metropolitan Council —Heywood
- £89,232.00 - £144,830.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Employee assistance programme
- Life insurance
5d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
10d

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lead customer success manager jobs near manchester, gtm

Customer Success Manager

Street Group -
Manchester

Quick apply

Job details

Full-time
£27,000 - £33,000 a year

Benefits

Cycle to work scheme
Work from home
Paid volunteer time
Flexible schedule
Car scheme

Qualifications

English
Communication skills

Full job description

Customer Success Manager

Manchester (Hybrid, up to 3 days WFH) | Up to £33k (OTE up to £40k)

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we’re investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long-term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group.

Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long-term value across Street Group's ecosystem of products.

You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business.

A bit about you…

You’ll have a background in Customer Success
You are passionate about providing an excellent customer experience
You have excellent written and verbal communication skills (fluency in written and spoken English)
You're a dependable, motivated, self-starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth
You're highly organised with exceptional attention to detail

Here’s what you can expect to be working on as a Customer Success Manager at Street Group

Immersing yourself in the company and building knowledge of our evolving product
Ensuring feedback flows from Customer Success to the relevant business and product teams
Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software
Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers
Implementing creative solutions to proactively resolve potential issues for customers
Providing exceptional technical support via phone and email to Street clients
Upselling additional products to existing clients

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

Who are Street Group?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He’d seen first-hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi-award-winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game-changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on-demand' needs of customers and their busy lifestyles.

Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Why join Street Group?

Hybrid-working - you can work from home up to 3 days per week
Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
Joining a culture that supports your development and encourages growth
£500 yearly L&D budget for your career development
Your birthday on us - we pay, you stay away
‘Give something back’ - 2 paid days volunteering on us
Enhanced maternity, paternity & adoption pay
Mental health & well-being support via Health Assured
Regular well-being initiatives
Flexible working hours
Public transport season ticket loans
Paid menopause leave
Holiday buying scheme
Joining a new team in an exciting business with huge ambition
Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day
A chance to work on cutting-edge technology
Comfortable, relaxed office space - office dogs welcome!
Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
Company and team off-sites, events and happy hours
Cycle to work scheme
Electric car salary sacrifice scheme
Feel good about sustainability - we're a climate-positive company!

Salary

Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process

3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation.

We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know!

Compensation Range: £27K - £33K

Quick apply

Refine Your Search

lead customer success manager jobs in manchester, gtm

Customer Success Manager

Customer Success Manager

Customer Service Manager

Transformation Excellence Manager

Customer Success Manager

Regional Operations Manager

Team Coordinator - Change

Senior Product Manager - SaaS - Partner Platform

Sr Customer Sucess manager

Internal Service Desk Manager

Business Development Manager

Group Staffing and Logistics Lead - Sporting Events

Operations Manager

Head of Field Service Operations (UK & Ireland)

District Manager - Drive Thru

Services Project Manager

Telecoms Commercial Growth Manager

SMR Business Development Manager

Assistant Manager, Street Operations

Customer Support Specialist

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Customer Success Manager

A bit about you…

Here’s what you can expect to be working on as a Customer Success Manager at Street Group

Who are Street Group?

Why join Street Group?

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